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Petsafe.net Customer FAQ

Top Answers & How-to Guides

What is Petsafe.net's Phone Number?

The question we are asked most often is about how to talk to Petsafe.net customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Petsafe.net have a physical store location?

No, Petsafe.net does not have a physical store location. As an online retailer, we operate exclusively through our website, allowing...
Ask any question you have about Petsafe.net customer service, get an answer now.

Recent Petsafe.net Customer Questions

Flashing red light on cat flap Have already changed batteries. Continues to flash. Cat flap will not lock, remains open

If there's a continuous flashing red light on your PetSafe electronic cat flap even after changing the batteries, the device might be indicating an error or issue. Besides battery problems, the cat flap may experience issues due to a dirty or blocked sensor, or a mechanical fault within the lock itself. You can try to clean the sensor, but if it still continues flashing and not locking, it could suggest an internal problem which may require a professional to look at. It's always important to get any issues assessed by a qualified person to ensure both the safety of your furry friend and the longevity of the product.
Asked Apr 25, 2024 6:51 PM

Help me with my Petsafe.net customer service issue

About Petsafe.net

What is Petsafe.net?

Petsafe.net is an online platform dedicated to providing innovative and reliable pet products and solutions. As a trusted leader in...

Products Offered

What types of products does Petsafe.net offer?

Petsafe.net offers a wide range of innovative and reliable pet products to cater to various needs of pet owners. Their diverse product...

Shipping

Does Petsafe.net offer international shipping?

Yes, Petsafe.net offers international shipping to many countries worldwide. We understand the importance of providing our products...

Return Policy

What is Petsafe.net's return policy?

Petsafe.net offers a hassle-free return policy for customer satisfaction. If you are not completely satisfied with your purchase, return...

Payment Methods

What payment methods does Petsafe.net accept?

Petsafe.net accepts various payment methods to ensure a convenient and secure shopping experience. Currently, we accept major credit...

Discount Codes

Can I use multiple discount codes on Petsafe.net?

No, Petsafe.net only allows the use of one discount code per order. When applying a discount code, customers should ensure it is the...

Warranty

Does Petsafe.net have a warranty for their products?

Yes, Petsafe.net offers a warranty for their products. They stand behind the quality and performance of their pet-related products...

Website Security

Is Petsafe.net a secure website for making online purchases?

Yes, Petsafe.net is a completely secure website for making online purchases. We understand the importance of safeguarding your personal...

Physical Store

Does Petsafe.net have a physical store location?

No, Petsafe.net does not have a physical store location. As an online retailer, we operate exclusively through our website, allowing...
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