Petsafe.net offers a hassle-free return policy for customer satisfaction. If you are not completely satisfied with your purchase, return the product within 30 days from the date of purchase for a full refund. The product must be returned in its original packaging, in new and unused condition. Petsafe.net also offers a 1-year warranty on selected products, covering manufacturing defects or faulty parts. To initiate a return, simply contact our customer service team with your order details. They will provide a return authorization number and guide you through the return process. Please note that shipping costs for returns are the responsibility of the customer, unless the return is due to a defective or incorrect item. Petsafe.net aims to ensure a hassle-free and satisfactory purchasing experience for all customers.
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