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Mozy Customer FAQ

Top Answers & How-to Guides

What is Mozy's Phone Number?

The question we are asked most often is about how to talk to Mozy customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Mozy offer a mobile app?

Yes, Mozy offers a mobile app to its users. The Mozy mobile app is available for both iOS and Android devices, allowing users to access...
Ask any question you have about Mozy customer service, get an answer now.

Pricing Plans

What are the different pricing plans for Mozy?

Mozy offers different pricing plans to cater to the various needs of its customers. The main plans include the MozyHome plan and the...

Backup Devices

Can I backup multiple devices with Mozy?

Yes, you can backup multiple devices with Mozy. Mozy offers a flexible and user-friendly solution for backing up multiple devices in...

File Types

What types of files can I backup with Mozy?

Mozy allows users to backup a wide range of file types from their computer or mobile device. Users can safely and securely backup their...

Data Security

Is my data secure with Mozy?

Yes, your data is secure with Mozy. We prioritize the protection of your data and employ advanced security measures to ensure its safety....

Accessibility

Can I access my Mozy backup from anywhere?

Yes, you can access your Mozy backup from anywhere with an internet connection. Mozy provides a user-friendly online platform that...

Storage Limit

What happens if I exceed my storage limit with Mozy?

If you exceed your storage limit with Mozy, your files will not be backed up until you make space by either deleting unnecessary files...

Mobile App

Does Mozy offer a mobile app?

Yes, Mozy offers a mobile app to its users. The Mozy mobile app is available for both iOS and Android devices, allowing users to access...

Help me with my Mozy customer service issue

Ask any question you have about Mozy customer service. We will do our best to get you answers right away.
FAQ Table of Contents

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