Updated May 3, 2024

Framesdirect.com Customer FAQ

Ordering

Framesdirect.com accepts various payment methods, ensuring convenience and flexibility for customers. We accept all major credit cards,...

Yes, you can track your order on FramesDirect.com. Once your order is processed and shipped, you will receive a confirmation email...

Yes, FramesDirect.com offers international shipping. We understand that customers worldwide may be interested in our products, so we...

Our return policy is designed to offer our customers a hassle-free shopping experience. If for any reason you are not completely satisfied...

Yes, FramesDirect.com offers the option to order frames without lenses. We understand that some customers may prefer to use their own...

Yes, you can add lens coatings or tints to your order. FramesDirect.com offers a variety of lens customization options to enhance your...

Yes, FramesDirect.com offers virtual try-on or fitting services to help you make informed decisions when choosing eyewear online. Our...

Yes, prescription lenses are available at FramesDirect.com. We understand that everyone's vision needs are different, so we offer a...

Yes, at FramesDirect.com, we offer prescription sunglasses. We understand the importance of protecting your eyes from harmful UV rays...

Our warranty policy at Framesdirect.com is designed to assure customer satisfaction. We offer a one-year manufacturer's warranty on...

Ask any question you have about Framesdirect.com customer service. We will do our best to get you answers right away.

FAQ Table of Contents

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Updated May 3, 2024