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Cyclegear.com Customer FAQ

Top Answers & How-to Guides

What is Cyclegear.com's Phone Number?

The question we are asked most often is about how to talk to Cyclegear.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I return/exchange an item bought online in-store?

Yes, items purchased online can be returned or exchanged in-store at Cyclegear.com. We offer this convenient option to ensure customer...
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Promo Codes

How do I use a promo code?

To use a promo code on Cyclegear.com, simply add the items you want to purchase to your cart and proceed to checkout. On the checkout...
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Order Tracking

Can I track my order?

Yes, you can track your order on Cyclegear.com. Once your order has been placed and processed, you will receive a confirmation email...
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Returns

What is your return policy?

Our return policy at Cyclegear.com allows customers to return any unused, unopened, or defective items within 30 days of the purchase...
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Can I return/exchange an item bought online in-store?

Yes, items purchased online can be returned or exchanged in-store at Cyclegear.com. We offer this convenient option to ensure customer...
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Shipping

How long does shipping take?

At Cyclegear.com, shipping times vary depending on the destination and delivery option chosen. We strive to process and ship all orders...
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International Shipping

Do you offer international shipping?

Yes, we do offer international shipping. We understand that our customers come from all around the world, and we want to ensure that...
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Order Changes

Can I cancel or modify my order?

Yes, you can cancel or modify your order on Cyclegear.com as long as it has not been processed for shipping. To cancel or modify your...
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Payment Methods

What payment methods do you accept?

Cyclegear.com accepts a variety of payment methods to ensure a seamless shopping experience for our customers. We offer convenient...
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Loyalty Program

Do you have a loyalty program?

Yes, we have a loyalty program at Cyclegear.com. Our loyalty program is designed to reward our valued customers for their continued...
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Warranty

What is your warranty policy?

Cyclegear.com offers a comprehensive warranty policy on all products available on our website. We stand behind the quality and durability...
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Financing Options

Do you offer financing options?

Yes, at Cyclegear.com, we offer financing options to make motorcycle and cycling gear more affordable for our customers. We understand...
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Help me with my Cyclegear.com customer service issue

Ask any question you have about Cyclegear.com customer service. We will do our best to get you answers right away.
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