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Asics Customer FAQ

Top Answers & How-to Guides

What is Asics's Phone Number?

The question we are asked most often is about how to talk to Asics customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are Asics shoes suitable for running?

Yes, Asics shoes are highly suitable for running. As a renowned brand in the athletic industry, Asics has long been dedicated to providing...
Ask any question you have about Asics customer service, get an answer now.
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Product Information

What is Asics?

Asics is a well-known multinational corporation specializing in athletic footwear and apparel. Founded in 1949 in Kobe, Japan, Asics...
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Purchase and Availability

Where can I buy Asics products?

You can purchase Asics products through various channels. Firstly, you can visit our official website, www.asics.com, and explore our...
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Sizing

Do Asics shoes run true to size?

Yes, Asics shoes generally run true to size. As a reputable athletic shoe brand, Asics takes pride in producing high-quality footwear...
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Returns and Exchanges

What is the return policy for Asics?

Asics offers a hassle-free return policy to ensure customer satisfaction. If for any reason you are not completely satisfied with your...
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Shipping

How long does shipping take for Asics orders?

Asics orders typically take 3-5 business days to be processed and shipped. Once your order has been dispatched, the estimated shipping...
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Order Tracking

Can I track my Asics order?

Yes, you can track your Asics order. Once your order is processed and shipped, you will receive a confirmation email with a tracking...
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Payment Methods

What payment methods does Asics accept?

Asics accepts various payment methods to provide flexibility and convenience to its customers. At checkout, you can choose to pay for...
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Discounts and Promotions

Are there any discounts or promotions available for Asics products?

Yes, Asics offers various discounts and promotions on their products. Customers can find these special offers through several channels...
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International Shipping

Does Asics offer international shipping?

Yes, Asics does offer international shipping. Customers can enjoy the convenience of shopping for Asics products from anywhere in the...
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Warranty

What is the warranty on Asics products?

The warranty on Asics products varies depending on the specific item. Most Asics footwear comes with a limited warranty against manufacturing...
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Product Usage

Are Asics shoes suitable for running?

Yes, Asics shoes are highly suitable for running. As a renowned brand in the athletic industry, Asics has long been dedicated to providing...
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Help me with my Asics customer service issue

Ask any question you have about Asics customer service. We will do our best to get you answers right away.
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