Zelle Customer Service Issues

I fell victim to a scam recently. I mistakenly transferred money via Zelle through my banking app. I have reported the incident to my bank. I seek advice on safeguarding my Zelle account, which I access through my bank app. I am unsure if the scammer can exploit the information I disclosed. How can I protect my data? Moreover, I have the scammer's name and email stored in my transaction history. What steps should I take in this situation?

I require assistance regarding my Zelle account as I suspect someone utilized it to transfer money without my authorization, resulting in issues with my checking account and extra fees for insufficient funds. I had a conversation with a representative to inquire about the individual's name associated with the transaction. Kindly contact me at [redacted] or on my cell at [redacted]. Your prompt support in resolving this matter will be greatly appreciated. Please refrain from emailing me and instead reach out via the provided phone numbers. Thank you.

On June 12, [redacted], I received an email from Navy Federal Credit Union regarding the deactivation of my Zelle account. After contacting their customer service, I learned that Zelle was responsible for the deactivation. Navy Federal was unable to provide further assistance and advised me to contact Zelle directly. Unfortunately, my attempts to reach Zelle over the phone have been unsuccessful, leaving me frustrated with the lack of resolution for this issue.

I set up my Zelle account with my landline phone number ([redacted]), but it's no longer in service. I can't receive the verification code to my bank's online platform as it sends it to the old number. I need to update my phone number to my mobile ([redacted]) so I can access Zelle.