WalMart MoneyCard Customer Service Issues

Hello Walmart MoneyCard by Green Dot Support Team, I have come across several fees on my Walmart MoneyCard by Green Dot account that I would like to request a refund for. As a long-time customer, I value my relationship with Walmart MoneyCard by Green Dot and wish to maintain it, but these fees are becoming increasingly bothersome, especially in light of the many fee-free banking options available now given the challenges of this year. Could you please assist me in getting a refund for the $5.94 charge listed below? • MONTHLY FEE - 12/15/[redacted] - $5.94 Thank you sincerely, Caitlyn W.

I purchased a card at Walmart in Manati, which expired in May [redacted]. I visited the store to inquire about activating it since I never did, and therefore, I haven't used the funds on it. They advised me to contact you so you could verify my identity and the purchase. The card is dated August 15, [redacted], and expired on May 31, [redacted], without ever being activated or used. Kindly provide me with the email address to send my information so that I can receive the card and activate it. The card has a balance of $[redacted].00.

I purchased a Walmart Money Card last night, registered it, and created an account. However, when I tried to make a payment via PayPal, Cash App, and Facebook Pay, all transactions were declined. I also attempted to connect my bank to Venmo without success. I am frustrated as I believe I lost the item I was trying to purchase due to these issues. I have been unable to reach a customer service representative via phone despite trying twice. Additionally, the card charged me a service fee before I could even use it, which seems unfair. My address was entered incorrectly, which might have caused some of the problems. I am disappointed and want a resolution to this situation as soon as possible. My name is Michelle (address: [redacted] Derby St, Pekin IL [redacted], Card number: xxxx xxxx 2[redacted], Expiry date: 07/26, Security code: xxx).

I have been a Walmart Money Card holder for nearly 5 years. The card is essential for receiving my income tax refunds and used to be linked to my direct deposit at work. However, there has been an ongoing issue with the incorrect year of birth on the account, despite my numerous attempts to have it rectified over the past 3 to 4 years. Recently, my wallet was stolen, prompting me to get a new card. Unfortunately, after sending money to my dad, both our accounts were flagged. Although my dad's account was reinstated, mine has been closed due to an issue with my driver's license not matching the account information. I am distressed, especially with a baby on the way and tax refunds expected. I am willing to provide my birth certificate for verification. Your assistance in resolving this matter would be greatly appreciated.

In [redacted] or [redacted], I was a victim of a mugging and fell into a coma for an extended period. Before the incident, my salary was loaded onto a Walmart money card that I purchased and kept in my wallet. Regrettably, I no longer have access to the account or card numbers, and I am facing challenges seeking assistance. Approximately a year ago, I spent almost four hours on the phone with a customer service representative who located my account with a remaining balance of over $1,[redacted]. However, the call got disconnected, and I was unable to reconnect with the appropriate customer service representative to resolve the matter.

My card was stolen, and my direct deposit is currently blocked for my security. I am unable to access my funds or verify my identity to remove the block. I urgently need access to my paycheck. The Walmart Money Card support team has not provided me with the address to upload my verification documents. I urgently seek assistance as they keep disconnecting my calls without providing necessary information.

I discovered unauthorized activity on my Walmart prepaid card on February 22, [redacted], where $[redacted] was taken by a hacker. I've been trying to recover my funds with no success. I filed a dispute and sent all the relevant details via email two weeks ago. I also mailed them the necessary paperwork. Despite my repeated attempts over the past month, I haven't received a satisfactory response. Every time I call, I get hung up on and have to redial, experiencing the same unhelpful cycle. The hacker not only stole money but also changed my Walmart app information, blocking me from access. I am frustrated and disappointed that they failed to secure my data as promised.

I bought a Walmart MoneyCard, loaded $[redacted] on it, and tried to activate it at home, but it's under review for 2 business days. The app couldn't verify my identity despite providing all necessary information. I trusted the card to access my money urgently to pay bills for my job and care for my disabled child. If I'm unable to pay my internet bill on time, I could lose my job, leading to eviction. I rely on internet for work as I care for my disabled child and cannot afford to lose my only means of survival. I feel wronged and will seek legal advice if this issue persists.

I recently lost my Walmart Money Card and no longer have the number. Every time I attempt to contact customer service, I am directed to an automated system that is not helping me reach a live person. I am just trying to inquire about a recent purchase. My email is [redacted]

In early February, I misplaced my Walmart MoneyCard. I promptly contacted Walmart Money Services to report the loss. They assured me a replacement debit card would arrive within 7 to 10 days. To access cash during this period, I was advised to request a barcode, head to Walmart Money Services, present my ID, and receive the funds. Unfortunately, over two months have passed, and I have yet to receive the replacement card or generate the barcode. The $[redacted].48 on my Walmart MoneyCard is crucial to avoid any late fees. Please note my account number is [redacted], routing number is [redacted]. My address has changed to 31 West President St., Tucson, AZ, [redacted], from my previous address at [redacted] East 33rd. St. Apt #2, Tucson, AZ, [redacted]. You can reach me at [redacted].

I bought a Walmart Money Card and loaded $[redacted] onto it. When I tried to access my account, I was told the card was registered but couldn't log in. It kept saying the social security number combination wasn't recognized. I tried reaching customer service using the number on the back of the card, but no one responded. I also initiated a refund process by emailing [redacted] three weeks ago, but still no response. I'm at a loss for what to do next. I just want to get my money back, to receive a refund.

I bought two axles on eBay for my pickup, but they were incorrect when they arrived. I had a dispute related to my car and it got turned off. eBay wants the refund issued back to the original card used for the purchase. Unfortunately, I have the card, but it's not functional, and that's where my $[redacted] refund was sent. How can I receive the refund from my previous Walmart MoneyCard from Green Dot? My name is Christopher V. Email: [redacted] Phone: [redacted]. Thank you.

I purchased a Walmart Money Card and loaded it with $[redacted]. Unfortunately, I lost it before activating it. I had to buy another card and put $[redacted] on it. The initial $[redacted] doesn't show up on my transaction history as there was no initial deposit indicated. It only shows a $3 card replacement fee, leaving my balance at - $3 instead of $[redacted]. After contacting customer service, they asked me to email a copy of the receipt, which I did four days ago. When I followed up today, they claimed not to have received it. I am frustrated and just want my money back.

My identity was stolen by Gloria Jameson, who used my information to create a Green Dot card and a Walmart money card. I need help removing my name from these two accounts connected to her. I reside in Wisconsin, USA, and was born on November 9, [redacted], with SSN [redacted]. I seek assistance in wiping out my association with these accounts so I can start afresh with new cards. If more details like my credit score or driver's license number are required, I can provide them. Thank you, Stephen C. Murray, [redacted], [redacted]@email.com.

My card was deactivated two months ago due to suspicious activities, but I haven't used it. When I contacted them, they requested me to upload my ID card. I've tried using various phones, including my own three phones and borrowed over a dozen, but the images are too blurry for verification. I find it hard to believe since I used Apple phones where the images appear clear when enlarged on my computer. They won't accept mailing paper copies for review, leaving me stuck without a solution. I need them to accept the uploaded ID photos or provide an alternative option like mailing copies for visual inspection since I can't upload due to the claimed blurriness.

On 6/4/23, I made a reservation at Sonesta ES Suites-Houston, NASA Clearlake for two nights via Priceline, paying $[redacted].96 through PayPal. Unfortunately, I couldn't provide the $50 incidentals deposit at check-in, leading Priceline to cancel my booking. To compensate for the inconvenience, Priceline offered an additional $20 on top of the refunded amount, which they confirmed as $[redacted].76. Although Priceline processed the refund of $[redacted].96 on 6/5/23, the money hasn't shown up in my PayPal or the linked debit card yet. Neither has the promised extra $20. Contacting Priceline yielded no solution as they stated the refund was processed on their end. I reached out to PayPal and Walmart money card, but the issue persists. An attempt to seek help from Walmart's in-store customer service was unsuccessful.

I recently received a new card, but unfortunately, I never got it. The old card had a fraudulent charge, so I called their number and provided my social security number. I was asked for the last four digits of the card that I never received, so I provided the last four digits of the old card and then got disconnected. I've been trying for a while to speak to an agent without success. My balance was $[redacted], and I can't reach anyone, which is unacceptable. The canceled card is 4[redacted] 4[redacted], and my name is T. Crowell. I tried chatting, but I got cut off before I could explain my problem.

I have a Walmart account where my work check is deposited. Recently, I discovered some fraudulent charges on my account. I took action by canceling the card and contacting Walmart. The representative I spoke with blocked my account, leaving me with zero access for almost two weeks now. After following up, I was told to wait five more days before calling again. When I tried to upload my ID on the Walmart MoneyCard site to resolve the issue, I encountered a problem with the canceled card number requirement. Despite multiple attempts online and through chat, I have been unable to reach a live person for assistance. I am looking for a way to resolve this issue and regain access to my account promptly.

I added $[redacted].50 to my Walmart card using Cash App, but only $96 appeared in my account. Customer service claims my Walmart card was overdrawn by over $[redacted], which is puzzling as it's a prepaid card. The alleged overdraft doesn't show in my transactions. I've spoken to multiple reps, with conflicting information about my card's status. Some say it went negative a month ago by over $[redacted], others claim over $[redacted], and some say it never went negative. They mentioned a possible system glitch but haven't resolved the issue or initiated a dispute. One representative even mentioned I'm owed $14, which doesn't align with the alleged negative balance.

I transferred $1,[redacted] from my Chime account to a Walmart Money Card in August [redacted]. However, I have never been able to access these funds as it was flagged as fraudulent. I have misplaced the card and cannot access the account where they are deducting $6 monthly for inactivity fees. Despite contacting customer service multiple times, I have not received any assistance. I provided my ID for verification purposes but have had no luck. The Walmart store where I obtained the card refuses to assist me. As a single parent with a baby, this situation is incredibly stressful for me. I am determined to retrieve my funds and would appreciate any guidance on how to proceed.