USA Today Customer Service Issues

I would like to share a harrowing story about receiving an incorrect diagnosis from an NHS doctor. After enduring six months of stress trying to correct this error by corresponding, emailing, and calling my way through the system, I finally resolved the issue. However, due to the unusual nature of the incident, not seen in the NHS system for 30 years, I have now hit another roadblock. The ordeal has been like a horror story, and despite my continuous efforts over nearly seven months, I am facing extreme hardships that have led me, a once professional businesswoman, to the brink of homelessness because of this NHS mistake. As I navigate the final phase of trying to rectify the situation, I am met with obstacles at every turn as no authority seems willing to assist me in reaching a resolution. I may have to pursue a case for clinical negligence if I ever escape from this ongoing nightmare. If anyone from the US is interested in a case classified as "bizarre," please let me know.

A Chester man was wrongly convicted on various charges after representing himself in court due to inadequate counsel. He ended up with a guilty plea despite lack of proof and inconsistent statements from jurors during an alleged armed robbery at an illegal gambling house. The Chester County police failed to investigate the incident thoroughly, with no identification tying the man to the crime. Despite maintaining his innocence and rejecting a plea deal, he received a 15-year sentence. Now, Geraldo D. Land is incarcerated at the Chester County detention center and preparing to appeal the decision in hopes of proving his innocence. Notably, his uncle was recently exonerated after 43 years of wrongful conviction for murder, emphasizing the importance of proper investigations. Additionally, Geraldo's other uncle was a victim of an unsolved murder in [redacted].

I am seeking a reporter to come to Chester, SC, to interview Geraldo Land at R&E Prison following a general sessions court guilty verdict. It is essential to note that the trial was marred by errors and discrepancies from the prosecution and allegedly non-credible victims. Mr. Land terminated his attorney and rejected time served and plea bargains because he maintains his innocence. He is adamant about his innocence and is in need of someone to amplify his voice and shed light on the truth. His 6-year-old son is his motivation, and he would never jeopardize their relationship. We believe Mr. Land's case warrants further attention. Please contact me to discuss this matter further. I can provide additional details, including insights into his uncle's wrongful conviction in Chester County for a murder he did not commit, where he spent 43 years incarcerated. Thank you, Jackie H.

The lack of respect shown by Ariana Grande at Aretha Franklin's funeral ceremony and in a donut shop, as well as the family dynamics discussed, are deeply concerning. It is important to acknowledge the need for respectful behavior in all circumstances and remember the significance of honoring cultural icons like Aretha Franklin appropriately. The issues regarding parentage and upbringing addressed by Reverend Jasper Williams also bring up important points about family structures and values. These instances serve as reminders of the importance of understanding and promoting respect and integrity in our society.

Dear USA Today, I am Mickey Irvin from Guntersville, Alabama, and I am interested in taking on the Route Manager position for the Guntersville/Boaz/Albertville, Alabama areas. There are many USA Today boxes in this area, and I believe there is a great opportunity for sales from these boxes with the area's growth and influx of newcomers and businesses. My wife and I, both experienced in the newspaper delivery business, are reliable, have transportation, and are eager to cover the entire Marshall County, Alabama area. We also have a network of trustworthy individuals who would be interested in assisting us with paper distribution. Please contact us at [redacted] Meadow Wood Circle, Guntersville, Alabama, [redacted]. You can reach us at home phone [redacted] or via email at [redacted] Thank you, Mickey Irvin

I would like to kindly request to no longer receive calls on this phone as it belongs to someone else. I will contact you back when ready. This individual is experiencing memory lapses regarding an event where they cannot recall how they arrived at a location, how they returned home, and left a friend in a dangerous situation unknowingly. There seems to be confusion about the details of the party's date. The mentioned individuals deny certain aspects, raising concerns about the accuracy of the situation. The individual is under stress and taking anxiety medication. There are discrepancies noted in statements, with markings on polygraph test papers and involvement of an attorney. Certain questions on the test were omitted, not addressing drug use or presenting deception inquiries. Recent events have led to frustration and loss of trust.

I had a year-long subscription that expired, but the delivery continued. When I tried to cancel, I faced issues getting through to the cancellations department for several days. Even after speaking with a representative, I was told it's my responsibility to cancel despite having a yearly subscription. This policy doesn't seem logical to me, and the bill for the additional two months was unexpected. I've been a subscriber for two years, but due to this poor customer service experience, I won't be renewing my subscription. It would have been better if the paper automatically stopped after the subscription period ended. Sending a courtesy notice before expiration for customers to decide on renewal would have been more considerate.

In October, I sent a payment to USA Today that was cashed in November. I received the papers until last week. After calling to confirm the payment, it was acknowledged. However, I have not received any papers since then. Despite numerous calls, I have been transferred to overseas call centers where I cannot get assistance. I even got disconnected after waiting for 40 minutes on one call. Another number I was given led me to a Royal Caribbean Cruise hotline that hung up on me. I am frustrated with this runaround and lack of service. What is happening with this publication? This experience is disappointing, and I am still in need of help. It's disheartening that after making payment, I am left without the service promised.

Subject: Urgent: Regarding Your Article on the Opioid Crisis To Nicole Carroll, Editor-in-Chief, I am reaching out to bring attention to Joey Garrison's recent article on the Opioid Crisis, which I found insightful. However, the last paragraph seemed to be missing critical information. The Opioid Crisis, with over 40,[redacted] deaths in [redacted] alone, is a national emergency that demands immediate attention from authorities, including President Trump. The impact of these deaths extends to at least three to five family members for each victim, affecting a significant portion of our population. It is evident that the influence of pharmaceutical companies on the FDA has played a role in exacerbating this crisis. This is a failure of our government that cannot be ignored. I urge you to raise awareness about this issue. Thank you for your dedication to journalistic excellence. Best regards, Howard Meek Nashville, TN [redacted] [redacted]

A friend informed me about an article in your paper depicting African American children on a field trip for Black History Month, picking cotton and singing old slave songs. I applaud the innovative idea and believe such teaching should be the norm. It's crucial to understand the history to avoid repeating it. My children lack appreciation for their heritage, not being exposed to the harsh realities of slavery in school. I commend the teacher for the powerful lesson given. As an African American, I know the struggle for equality continues. Rather than criticize, I suggest understanding the educational motives behind such experiences. I wish my children had the chance to participate in such a trip to reinforce the lessons I try to teach them at home. It's important to educate ourselves and our children about our history. Kudos to the teachers! 👏

I contacted USA Today by phone on January 5th to request an address change. My phone number is [redacted]. The old address on file was [redacted] E Killarney, Wichita, KS [redacted]. Despite receiving responses from GCSC Emailmaster confirming the change to [redacted] E Killarney Ct, Wichita, KS [redacted] with tracking numbers, the paper continued to be delivered to the old address for about two weeks. Even after confirming the change internally, the delivery was never redirected. Ironically, after pausing the paper for vacation on February 23rd, it was not restarted. It has been nearly two months, and it's frustrating that USA Today has not been able to address this issue with the local delivery service. I am requesting 6 months of free subscription to make up for this prolonged lack of service. I am currently on autopay for my subscription.

I have been a loyal subscriber to the York Daily Record and York Dispatch in York, PA for nearly 50 years. Unfortunately, we have faced numerous delivery problems and encountered rude customer service representatives. Recently, our delivery was halted due to a billing disagreement. Despite speaking to Sonny on 3/13 about renewing our subscription, we never received a bill. When we inquired on 3/20, "Henry" informed us that our papers would not be delivered until payment was made, which she said could take up to two weeks. She was unhelpful and dismissive, directing us to the website for any further inquiries. Requesting to speak to a supervisor was also denied. As of now, we have not received an invoice or any newspapers. In this digital age, it is disheartening that such a simple matter remains unresolved. The customer service we have encountered has been appalling. We hope for a swift resolution and renewal of our subscription without any further unpleasant interactions. Your prompt assistance in this matter is greatly appreciated.

I placed an order for four copies of the March 6, [redacted] edition of USA Today on March 8, [redacted]. The order (Order Number [redacted]) was paid for with my Visa card and shipped via UPS 2nd Day Air on March 10. However, upon receiving the package around March 14, I only received one copy instead of four. Even after contacting USA Today's customer service line at 1-[redacted] eight times over the past two months, I have not received the three missing copies. Despite assurances of escalation requests, no feedback or resolution has been provided. I am disappointed with the customer service experience and kindly request the immediate shipment of the remaining three copies I paid for.

Dear Sir, My name is Talhat Mehmood from Pakistan. I have been working in Saudi Arabia for the past seven years. Two years ago, I paid three hundred thousand Saudi riyals to a Saudi man who provided me with a cheque. After two unsuccessful attempts to cash the cheque due to insufficient funds, I reported the issue to the police. However, there has been no response or action taken against this individual. With only two months left on my visa, I am in a difficult situation and seek assistance in resolving this matter. The lack of support from the authorities and the challenges foreigners face in Saudi Arabia are concerning. I fear for my safety and seek justice. I have tried reaching out to news channels for help, but to no avail. Saudi Arabia's preference for protecting its nationals over foreigners, regardless of the circumstances, is unjust. I urge for your help in this matter as I feel trapped and at risk. Please contact me via WhatsApp at [redacted][redacted]. I appreciate any assistance you can provide. Best regards, Talhat Mehmood

I would like to share a news tip about Centaurus Diamond Technologies, Inc.'s acquisition of the Johnny Bull Mine in Chloride, AZ for $10,[redacted],[redacted] in stock and cash. The joint venture with Apache Mill Tailings USA, Inc. will involve operations at the mine, yielding diamonds, sapphires, emeralds, and gemstones to Centaurus. Other minerals will also be sold at 20% below market price. The mine, previously shut down during WW2, is set to resume operations with Sierra Enterprises, LLC starting in May. Valued at $22 billion, the site boasts rich deposits of gold, silver, lead, zinc, and gemstones. CEO Chas Radovich expressed optimism for the project's success. For more details, Investors can contact Chris Cass at [redacted]

Every time I call, you never seem to have my phone number on file. Even when I provide my old number, there are no results. I have not received my paper for several days now, and it's frustrating that you don't seem to have either of my phone numbers on record, despite being a long-time subscriber. I haven't received a paper since last Thursday, and my phone number is [redacted]. I would like to know why my phone numbers are not in your system, despite multiple calls. I contacted my local paper, and they directed me to reach out to you. I would greatly appreciate it if you could address this issue with my phone number. Please ensure that my number [redacted] is added back into your system.

I have been trying to get my money back due to incorrect charges from your billing department. Unfortunately, Customer Service has not been able to help me and is unresponsive. Despite my requests to speak to a supervisor, my concerns are not getting addressed. I need a phone number to reach the billing department in English. Thank you for reaching out to The News Journal. We value your loyalty and are committed to resolving this issue promptly. Changes in billing can be unsettling, and we want to assist you in correcting any discrepancies. To address your billing concerns, we recommend calling our customer service line. Upon review of your account, it appears there was a mistake in the charges applied. We value your membership and aim to provide a satisfactory resolution for you. Our team is available via phone, chat, or email to address any further questions or issues you may have. Please find our contact information below. Thank you for your continued support. Sincerely, Dean Ashley G. Customer Care Member Specialist The News Journal www.myusanetworktoday.com [redacted] [redacted]

I am Margaret Myers and my husband is James Myers. We reside at [redacted] Morning Glory Drive, Hanover, PA [redacted] in the Homewood of Plum Creek Retirement Community. Our delivery of the USA Today newspaper has been inconsistent for the past two weeks. Despite our subscription being up-to-date, there have been issues with delivery personnel being unwell. We kindly request to have our newspapers sent to us via mail as we do not mind if they arrive a day or two late. Thank you.

The news from USA Today reported Epstein's suicide in a Manhattan jail. There are allegations against the White House, involving Louis Freeh in Epstein's death, referencing the list of judges in the Southern District of the U.S. District Courts for New York on Wikipedia. The claim suggests a psychosexual motive for causing international disruption. The post connects various individuals like Trump, Obama, Clinton, and Harvard, implying a prohibited connection. It also mentions Epstein's suicide due to his naivety and questions the authenticity of Julia Pierson's resignation linked to Epstein's case in [redacted]. It ends with references to specific incidents involving Director Julia Pierson, the El Faro ship, and the Secret Service in [redacted].

The chief resident made concerning statements about a mental ward and an incident involving a patient. Mentioned individuals like Louis Freeh, Murray, and Herbie are linked to suspicious activities and violations. Reference is made to a tragic event in Houston in May [redacted]. The post also touches on Homeland Security and criminal allegations. The question raised is whether Park Guen-hye has been sentenced to death and if USA Today is aware of it.