Tumblr Customer Service Issues

Archive 13

The following are issues that customers reported to GetHuman about Tumblr customer service, archive #13. It includes a selection of 4 issue(s) reported March 4, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I made a mistake by creating a nsfw side blog, which is against Tumblr's policies. I'm aware of my error, and I truly need access to my main blog. My main blog contains vital information and connections with other users that I value deeply. The nsfw blog was private with a password for my personal use only, not intended for public view. I understand the violation and I'm sincerely asking for my main blog to be reinstated. I am committed to adhering to all of Tumblr's guidelines going forward. I hope to regain access to my main blog due to its significance to me. Thank you.
Reported by GetHuman8211396 on Saturday, March 4, 2023 8:56 PM
I did not receive any notification of a ban, yet I cannot go live on my Tumblr app since Saturday night. I've reached out to support multiple times and even spoke with a recruiter from the app, but nothing has resolved the issue. I don't want to start over after 13 years; can you help me regain access to my blog s0urkiss?
Reported by GetHuman8279499 on Tuesday, April 4, 2023 10:18 AM
I added a one-minute clip to my original pinned post, expecting it to render after some time. However, after twenty to thirty minutes, I became puzzled as it hadn't rendered and my pinned post vanished from my blog. I could only locate it by searching my personal index; my followers couldn't see it either. It seems like a glitch or bug since it's still in the process of "rendering." I can't reblog it, get the permalink, or post it privately. Looking forward to your prompt response. Thank you! ~ Karma
Reported by GetHuman-alanihig on Sunday, June 4, 2023 3:27 AM
My account has been banned, and when I requested to download my data, I received this message: "Dec 9, [redacted], 7:07 AM EST Hello, I apologize for the delay; we are experiencing a high volume of support requests. Rest assured, we are working diligently to address these promptly. Thank you for your understanding. I regret to inform you that we are unable to recover deleted posts (including drafts and asks), messages, blogs, or account data. Once again, I sincerely apologize for this inconvenience. If you have any other inquiries, please feel free to reach out. Thank you, Ray R Tumblr Community Support www.tumblr.com/help" I need my data to be downloaded, but they are declining my request.
Reported by GetHuman8460799 on Monday, July 3, 2023 9:00 PM

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