Tango Customer Service Issues

Hello, Dear Sir/Madam, I recently discovered that my account has been unexpectedly blocked without prior notice, and I am uncertain about the reason behind it. I have been actively using this account for the past 2.5 years and have made numerous diamond purchases. I frequently engage with close friends on the platform by sending gifts. Currently, there are [redacted] diamonds remaining in my account. I am unaware of any possible mistake, and if unintentionally made, I sincerely apologize in accordance with Tango Guidelines. My account information: Username: Satish (@satish96) Contact number: [redacted] (associated with the account) I currently access the account on a Samsung F41 model and intend to switch to a new Google Pixel 7 model. Kindly investigate the issue and consider reactivating my account if an error was made on my part. Thank you.

Hello, Dear Sir/Madam, I woke up this morning to find that my account has been blocked without any prior notice. I have been using this same account for 2.5 years with no issues. I have made numerous diamond purchases and regularly gift them to my close friends. Currently, I have [redacted] diamonds left in my account. I am unaware of any actions on my part that might have led to its suspension. Please investigate and reinstate my account if there was a mistake made without my knowledge. I sincerely apologize if I inadvertently violated any Tango Guidelines. Name: Satish (@satish96) Contact: [redacted] Device: Samsung F41 (Switching to Google Pixel 7)

I'm having trouble with my redemption request being declined. It's asking for account verification, which was not communicated to me as necessary to withdraw my earnings. Additionally, I have not violated any guidelines. This is my second account as I was banned from the first one for a similar issue of being wrongly identified as a minor. Obtaining a valid ID would be time-consuming for me as I am a busy college student. I kindly request the option to provide a birth certificate for verification instead.

Hello Tango Support Team, I recently received a message stating that my account with Tango has been suspended. I have always followed the rules and have not caused any issues, so I am quite surprised by this. I would appreciate it if the support team could assist me in resolving this matter. Kindly provide me with an explanation regarding the suspension of my account. Here is the link to my account: tango.me/meme304 Account Name: ♥ 【ن】【ا】【ي】 ♥

For the last few days, I have been attempting to withdraw money to my account. Previously, I encountered technical issues with Rapyd, which resulted in my limits being exceeded. I sought assistance from support, and they relinked my account, but unfortunately, the transaction failed again. I am now facing difficulties disconnecting Rapyd. I then tried Airwallex, which indicated that my limits were exceeded. When attempting to seek support on Tango, I found no chat option available. Even after providing all the required information, Visa informed me that my verification was incomplete. I am currently stuck and seeking your help in resolving these issues.

I attempted to redeem $32 for the second time, but it was rejected. Tango is currently reviewing the transaction, which has taken over 24 hours. My first $15 redemption through PayPal was successful. I am unsure why there is a delay and rejection with Tango this time. I have been unsuccessful in locating where to verify my account. I have uninstalled the app and now I cannot find it.

Tengo dificultades para acceder a mi cuenta en Tango. Traté de cerrar sesión y al intentar iniciarla de nuevo, parece que se creó una cuenta nueva. ¿Cómo puedo acceder a mi cuenta original? He estado esperando una respuesta por más de un día y me gustaría una solución rápida. Gracias.

I am unable to withdraw my over $1,[redacted] in diamonds due to the delay in Steve Campbell confirming his account. This is impacting my ability to meet my rental obligations as a single mother. Despite sending numerous emails requesting to remove his diamonds and provide me with the remaining balance, I have not received a response from customer service. I earned these diamonds legitimately, and according to the app, my account was updated a week ago. Please address this issue promptly. Thank you. Fiona P./Eileen P. Phone: [redacted]

I am a new user on Tango, and I deeply regret being permanently blocked from my profile 🥺 I was unaware of many things. My followers are eagerly waiting for me. Going forward, I will ensure to behave appropriately. I sincerely apologize. Please reinstate access to my profile, and if this issue happens again, you can permanently block me. Thank you. My ID: @pretty-squirrel-[redacted]

Dear Tango Support, I hope you are well. My name is [Mohammed], and I would like to address this letter to you to express an issue I am facing in the live streaming experience through the Tango app. I am a loyal follower of your service and consider Tango one of the best apps for live streaming and connecting with friends and family. However, I am encountering a specific issue related to the live streaming experience, and I would like your assistance in resolving it. [I am having difficulty in running the live stream on the Tango app on my smartphone, where the app experiences significant delays and interruptions in audio and video.]

We sincerely apologize for the inconvenience caused. Regrettably, we must inform you that your request has been declined. We are unable to participate due to Tango restrictions. Consequently, we are unable to join at this time for this reason. We appreciate your understanding and hope that we can collaborate in the future. Thank you for your cooperation and we look forward to future opportunities to work together.