Swisco Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Swisco customer service, archive #1. It only includes a single issue, reported on May 18, 2020. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.
I purchased two series S380-29 channel balances on May 11, [redacted]. However, the items I received did not match the description on the site or my order number [redacted]. The channels lacked wings, were 34" instead of 29", and were missing two take-out clips. I kindly request that you send the correct items as follows: 2 series S380-29 channel balances with wings top and bottom as shown on your website. 2 take-out clips for the S380 devices. Please ship these items via FedEx as originally paid. Also, provide instructions to return the incorrect devices. Thank you.