Square Cash Customer Service Issues

I have been waiting for my new Cash App card for quite some time now. I am locked out of my old Cash App account because I no longer have access to the associated email address and phone number. I need help accessing my old account, or if that's not possible, I would like to use my old card with my new account. My old account is under the name Theon Elliott with the Cash Tag $Milimil1. The old card number is [redacted], expiration date 05/25, and CVV [redacted]. I would appreciate any assistance you can provide. Thank you.

I had to request a payment be resent on Cash App after it was sent back the first time. My employer sent the payment again, and both my employer and Cash App confirmed it was received. I had trouble accessing my account on my friend's phone, where I had to download the app. When trying to log in, it kept asking for a new account, which confused me. Now, I'm stuck in a loop where I am prompted to add a bank card or create a Cash Tag. After uninstalling and reinstalling, the issue persists. I can't find any help options while online. Since the payment was confirmed, I wonder if it will show up when I get my card. How can I stop dealing with these problems and access my account normally again?

I have been experiencing recurring fraudulent charges, where the fraudulent party is attempting to use different names right after a declined transaction. Despite receiving a one-time refund of $93.21 from the same individuals, they continue to engage in this activity. Given that I am a new mother and on a fixed income, I do not have the time to deal with this issue. I am seeking advice on how to recover all the funds that have been taken. It has been challenging as I cannot even reach out to them via phone. Your assistance in this matter will be greatly appreciated. Thank you.

Since [redacted], Square has been withholding thousands of dollars from me citing an investigation. Recently, I received an email informing me that the funds held were released, and attempts to transfer to my closed Chase account. They provided transfer history and receipt numbers. I was instructed to link a new bank account for the ACH transfer. Despite linking two different accounts, the Square POS app shows "PENDING TRANSFER" daily, with the date changing each day. The unresolved amount exceeds $[redacted], and I am seeking additional compensation for the interest accrued since [redacted].

I received money in error from someone, which was Transaction #1. The person acknowledged the error, requesting the money back, leading to Transaction #2, which I agreed to. However, Square Cash then refunded the initial Transaction #1. Presently, Transaction #1 remains in a "refunding" status since December, while Transaction #2 went through successfully. It's a situation where money was sent to me in error, which I had to refund twice - once by my consent and the second time deducted from my account, now stuck in the "refunding" status.

The direct deposit has not been received since last Thursday. The frustration is understandable as the money is needed urgently due to rent being due tomorrow. Contacting the manager for assistance is essential to resolve this issue promptly. It seems there may have been changes to the bank details that were not communicated effectively. Seeking a quick resolution is crucial to avoid further inconvenience.

I recently experienced fraudulent activity on my Cash App account. The unauthorized transactions made it appear as if I was sending money to myself as an electronic debt via Square. However, there is no record of the bank or card where the money was deposited. The funds don't reflect in my Cash App account, but they show up on my bank statements. Various amounts ranging from $1 to $[redacted] were involved. Even after my bank canceled my card, the charges persisted, impacting both my Bank of America and Baxter Credit Union accounts. The credit union denied my claims when they discovered the money was being sent to a fraudulent account in my name. I have filed a police report to clear my name amidst this situation, especially since it is affecting my ability to pay essential bills like my mortgage. While Bank of America is investigating, they have not refunded the full amount, unlike the credit union which is giving me a hard time. I am considering initiating or joining a class-action lawsuit.

Last year, I fell victim to a romance scam on Cash App and mistakenly sent $5,[redacted] to another user who was similarly deceived. Despite providing all necessary documentation, my bank denied my dispute attempts twice. Even after involving my state's attorney general, Cash App remained uncooperative and shifted blame onto me, insisting I dispute with my bank again. Unfortunately, the delayed response times from Cash App prevent canceling payments effectively, leaving me at a loss of $11,[redacted] due to both cash transfer platforms. While Venmo returned $6,[redacted] and covered $2,[redacted], Cash App still holds onto $5,[redacted], with ongoing efforts to recover it. I've reported the incident to my local police, FBI Cybercrimes, FTC, EFCC, BBB, and authorities in another state where the fraudster operated their scheme through various accounts.

To whom it may concern, I am not a Cash App customer, and I do not have an account. Someone has been hacking into my primary bank account and attempting unauthorized transactions. It's concerning that Cash App lacks a customer service phone number. On 3/8/[redacted], an unauthorized attempt was made to withdraw $12.20, followed by another attempt of $[redacted] on 3/9/[redacted]. Fortunately, I have alerts set up on my phone. I'm baffled as to how Cash App is verifying information without me having an account. The name Gabriel Ruiz appeared on my account along with the phone number [redacted], which is unfamiliar to me. I've reported identity theft and involved law enforcement. Please address this matter promptly. Cash App should investigate and provide a customer service number. Kindly contact me via the email provided to disclose my identity and discuss this issue further. Your swift response is appreciated. Thank you, The Victim

I need help with a situation regarding a Cash App request from Kadi for $[redacted]. There seems to be no option to decline the transaction, with only a large green accept button available. As a result, I've taken steps to prevent the transfer: - I unlinked Cash App from my bank account to stop any funds being sent - I deleted the app from my phone - I searched online but couldn't find a solution to decline the request - Adjusted settings to automatically decline any future money requests Could you please cancel the $[redacted] request from Kadi on my behalf? I appreciate any assistance in resolving this matter. Thank you for your understanding and help. Robert

I made a purchase last night for $99.94 for a scooter on a website where I checked out as a guest. Upon further investigation, I realized it is a scam site with a disconnected phone number and suspicious email. Various online sources confirmed it was a scam. I wanted to cancel the transaction immediately, but I couldn't do so last night. The receipt number is #4[redacted]-3[redacted]. There is no return address or tracking number available. I have tried contacting the provided email address ([redacted]), but it seems to be unreliable. Since I checked out as a guest, I reached out to PayPal for assistance as reversing the payment with my card seems to be the only way to recover my money.

On March 22, [redacted], I reported an unauthorized payment made on my Cash App card ***************. A payment of $** was sent to MetroPCS at *.** a.m. on March ** without my authorization. This is a case of fraud. If we can identify the recipient's phone account linked to this payment, we might be able to trace the person responsible. A similar payment was also attempted on March ** at 8.**a.m., but the transaction failed due to insufficient balance. It is crucial to discover the MetroPCS account or associated phone number to uncover the recipient and any possible accomplice, which can help in determining the perpetrator behind these unauthorized transactions.

I used Cash App to send money to a neighbor who sometimes helps my family. She's having trouble accessing her account after the app crashed, and she doesn't remember her login information. I tried to refund the payment, but she needs to accept it, and she can't log in to do so. How can I retrieve my money, and how can she access her account without her details? Is there a way to check if the money was used or withdrawn? I contacted Cash App via email, but responses can be slow. Any advice would be appreciated.

I was sent $[redacted].00 to purchase Coronavirus protection products. The payment initially showed as pending and then changed to sent, but I haven't received it in my Cashapp account. I've been exchanging emails back and forth with Cashapp support for 3 days, but no resolution. I urgently need this money, especially given the current situation. It's frustrating that there's no option to speak to a live person for help. Every issue is unique, and I just want my funds released promptly. The automated replies are not helpful, and I'm feeling very upset and stressed.

I only received provisional credit for 3 out of the 5 transactions I disputed, despite rewriting and resubmitting my dispute letter 26 days ago. The $[redacted] transaction at Seneca Mart was not provisionally credited as per Reg E. If I don't receive credit for the remaining transactions by this afternoon, I will contact the Better Business Bureau, Federal Compliance Division, and the Consumer Financial Protection Bureau. This issue needs immediate resolution and attention. Please take time to understand and address my complaint. Thank you.

Good morning, I made a sale of my cell phone to someone through Cash App in California. I sent the phone, but I don't see the money reflected in my account. I've been checking my Cash App account for three days now, and I don't see the payment reflected. If you can help me as soon as possible, I would appreciate it. My account is $abimael86, my account number is [redacted], and the routing number is [redacted]63. I want to see the money reflected as soon as possible, [redacted]

This situation is frustrating. I am having trouble receiving refunded funds from a friend, Jeanette Parent. She tried to send me money, but it didn't work. I am also locked out of my account after forgetting my password. Another friend sent me $[redacted], which I received, but the issue with Jeanette's payments persists. I urgently need to resolve this and understand why Jeanette's transactions are failing. It is concerning that there is no immediate customer support available to assist me with these problems.

I purchased a transmission from Andrew on Craigslist Chicago with 65,[redacted] miles. He attempted to fix my vehicle on January 18 and returned it on February 12. Unfortunately, the transmission was not properly fixed, limiting my vehicle's speed to 50 miles per hour. Additionally, there were issues with the muffler, motor mount, and the person who returned my vehicle vanished. When I contacted Andrew, he promised to repair it but never did. Despite weekly calls assuring me it would be ready the following week, after 4 months he still had not fixed it. I finally had to use a towing service to transport my vehicle to another shop for a new transmission and missing parts installation.

As a Cash App member (Cashtag: $RamDamage), I encountered an issue with a payment to Capital One on May 1, [redacted], for $[redacted].50 due to insufficient funds in my US Bank account ending in [redacted]. Capital One requires proof of ownership of my Cash App account to lift restrictions on my Credit Card account. Despite sending a .pdf of my transaction record, it was not accepted. How can I obtain the necessary documentation? Thank you for your help. Sincerely, R.F.G. III Email: [redacted] Phone: [redacted]

I am seeking guidance on how to report a fraudulent vendor to Cash App. Recently, I lost almost $2,[redacted] to an individual with a Cash App business account. They insisted that I send $[redacted], but claimed the first payment did not go through due to my bank account linkage. I then sent the money through my Cash App account as requested. Subsequently, they asked for an additional $[redacted] to resolve issues with the previous payments. Despite my suspicions, I complied. After not receiving the promised refunds, I realized I had been deceived. I want to dispute the lack of services rendered and ensure this vendor faces consequences. Despite failed refund attempts, I possess evidence of the deceptive exchange. My main goal is to have this individual banned from Cash App to prevent further victimization. Thank you for any assistance in rectifying this situation.