Shoebacca.com Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Shoebacca.com customer service, archive #1. It includes a selection of 2 issue(s) reported December 23, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Good afternoon, I purchased a pair of PUMA Speeder Mesh Lace Up Casual Shoes - Green, White, size 6.5, but I received a pair of Adidas Haiwee Sesame/CBrown/Goldmt EG9074 in size 10. The issue is not just with the wrong brand and size, but I received 2 right shoes. I would like to inquire if you could possibly send me the 2 left shoes, for which I am willing to pay the full price as a regular purchase. You have 2 left shoes and I have 2 right shoes.
Reported by GetHuman-alexedu on Thursday, December 23, 2021 7:20 PM
I received the wrong shoe size. I ordered size 11 and 1/2 but got 10 and 1/2 instead. This is the first issue I've had with your company. I'm usually satisfied with your services and products. The order number is 06-09[redacted]3. I prefer the size 11 as I found the 10 and a half too tight. I believe that size 11 will be suitable. Please email me to arrange the exchange swiftly and easily. Thank you. The shoes are the Mirage Dazed Pumas.
Reported by GetHuman-flgoldex on Saturday, April 29, 2023 7:42 PM
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