Royal Bank of Canada Customer Service Issues

Regarding Bank Account of the Late Mr. Alex Clark Aladdin I am writing with great sadness concerning the passing of my late uncle, Mr. Alex Clark Aladdin, a victim of Coronavirus (COVID-19) in December 19, [redacted]. Before his demise, he shared details of his fixed deposit private account with your bank. The account information is as follows: Depositor's Name: Alex Clark Aladdin Fixed Deposit Private A/C No: [redacted] Date of Deposit: February 2, [redacted] I respectfully request the bank to provide me with the current balance of the account and all related documentation regarding the late Alex Clark Aladdin. I am currently residing in Syria, Damascus, Kafarsouseh, and due to family circumstances, this inquiry is delayed. Your prompt response to this matter will be greatly appreciated. Yours Sincerely, Muhammad Ala Aladdin Date of Birth: May 21, [redacted] Country: Syria Current Address: Damascus Profession: Blacksmith

I noticed suspicious charges on my Visa account and initiated a query regarding questionable transactions that included the installation of Telus Smart Home Security. Despite assurances of receiving a contract back in June 23, nothing has been received as of September 28. Unexpectedly, packages including a new iPhone and Galaxy phone arrived, thrusting me into a confusing situation. Communication with a representative named "Wayne Parker" from Toronto blamed errors at Koodo and assured no charges for three months, but I was billed for the phones and UPS fees. The accumulated charges exceeded $1,[redacted] with an additional monthly plan expense surpassing $1,[redacted]. Conversations with CellPro Nanaimo and Tom Harris Nanaimo helped reveal that our Koodo account had been compromised, with unauthorized changes to the email and password. Despite some refunds from Koodo, interactions with "Wayne Parker" requesting sensitive information raised red flags. Seeking advice on handling this situation and safeguarding against future occurrences, especially considering the lack of assistance from Telus and Koodo, remains a priority. Hans K Larsen

Hello, I am Deborah O., and I recently opened an account with a bank in Canada, specifically RBC on Wellington Street East. After applying for a debit card twice and not receiving it, I am concerned someone might be intercepting my mail. I've requested to pick up the card in person at the bank to prevent any potential risks to my funds. I have informed the bank that they will be responsible for any issues regarding the security of my account. Thank you.

Hello, my name is Michael Martin. I recently received an email from someone named David claiming that I have $9.5 million waiting for me to claim. He is asking for a money order payment to release the check, which supposedly was left to me by my late uncle Martin who passed away in a car accident a few years ago. I am unsure if this is a legitimate offer or if I am being scammed by this individual who claims to be affiliated with the government of Canada. Should I reach out to the customs or US Marshals in the USA where I currently reside for assistance?

Dear valued customer Mahmoud Awwad, We would like to notify you that a transfer of 14,[redacted] EGP made by Alex Beccam has been approved and deducted from their online account. The funds are ready to be credited to your Mid Bank account ([redacted]) upon receipt of a scan copy of the shipping receipt. Kindly ship the package and provide us with the shipping receipt for verification. This transfer signifies a successful transaction insured by our organization for the purchase of a Samsung Galaxy S10 Plus. Please note that the transaction is monitored by the FBI to prevent fraudulent activity. Thank you for choosing Royal Bank for your financial transactions. Sincerely, Trevor Field Marketing Director Royal Bank Online Payment