Panasonic Customer Service Issues

Archive 5

The following are issues that customers reported to GetHuman about Panasonic customer service, archive #5. It includes a selection of 20 issue(s) reported March 9, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I would like to request a return for two PANASONIC Expandable Cordless Phone Systems purchased from Amazon.com. We have been experiencing issues with the speaker volume on both devices. When the phone rings, the speakers do not produce adequate sound, and during conversations, the volume is also too low to hear clearly. Each phone cost $77.98. The specific product in question is the PANASONIC Expandable Cordless Phone System with Link2Cell Bluetooth, Voice Assistant, Answering Machine, and Call Blocking in Metallic Black - KX-TGD564M. I am seeking either a refund or a suitable replacement for these defective phones.
Reported by GetHuman7199925 on Rabu, 9 Mac 2022 pukul 21.54
It seems challenging to find assistance these days without human contact. I am seeking a replacement for my current Panasonic phone system, which is essential for my small business using a feature called "Distinctive Ring." The new set needs to support receiving two phone numbers on one line, one for the phone and one for the fax. The Panasonic KX-TGD664M model caught my eye for its call blocking feature. Although I am not interested in Bluetooth or an answering machine, I am loyal to Panasonic due to the success of my current KX-TGE230 phones. If anyone familiar with this old technology could provide guidance, it would be greatly appreciated. Thank you in advance for your help.
Reported by GetHuman7256588 on Rabu, 23 Mac 2022 pukul 20.19
I own a Panasonic phone, and the sound quality on the answering machine is extremely poor, making it impossible to understand the messages. Several people with perfect hearing also confirmed that the messages are unintelligible. The phone model has two numbers on the device, KX-TGD560 and KX-TG833SK, but it's unclear why there are two different model numbers. I have been without a functioning phone for days now, and urgently need it as I have a family member with medical issues.
Reported by GetHuman-li_way on Selasa, 24 Mei 2022 pukul 19.24
I recently purchased the Panasonic KX-TGF570 cordless phone system for myself and have generally had no issues with it. However, I got the same system for my brother, and he's been experiencing constant problems. Despite advising him on how to reset the phone, it only temporarily resolves the issues before they reoccur. The phone is failing to take messages and the base screen remains blank. I have been attempting to contact Panasonic by phone, but it seems they do not have a customer service number available, which is frustrating. It's disappointing to have bought two phone systems and see my brother struggling with repeated malfunctions. Unfortunately, he may have to discard this system and opt for a different brand. It's disheartening that he's unable to enjoy a fully functional phone.
Reported by GetHuman7541253 on Rabu, 15 Jun 2022 pukul 21.16
I purchased a Panasonic ZS200 on March 26, [redacted], from Adorama in New York. I took it to Alaska, where I faced significant issues. The zoom lever, located on the shutter button, malfunctioned, only working at its extremes without any in-between adjustments. It was also extremely difficult to move. As a result, I had to set it aside and use another camera. The zoom function remains problematic, moving slowly or jumping to different focal lengths abruptly. This behavior is unacceptable for a camera, and I believe it requires repair or replacement. I would value your insights on addressing this issue.
Reported by GetHuman-dhx on Rabu, 6 Julai 2022 pukul 22.04
Recently, my KX-TGM430 amplified phone with an answering machine got damaged during a power outage. This is a rare occurrence since I haven't experienced power outages in over 20 years due to underground cables. I have ordered a replacement main unit that should arrive tomorrow. However, I am unsure if my existing cordless headsets will still work without the main unit, as they indicate no power to the main unit. I'm seeking advice on whether I need to purchase new cordless headsets. If replacement headsets are necessary, could you please confirm if they are sold separately? I may need around 4 headsets. Thank you for any assistance you can provide. As a senior of 78 years, this phone has been incredibly useful to me, and I hope to resolve this issue promptly to avoid any inconvenience.
Reported by GetHuman7792369 on Khamis, 8 September 2022 pukul 15.23
Yesterday, my Panasonic microwave unexpectedly caught on fire. I purchased it at The Brick and unfortunately, the warranty expired on August 30, [redacted]. I am now hesitant about replacing it for fear of a repeat incident. The microwave made a grinding noise before bursting into flames. Thankfully, I acted fast by turning it off and disconnecting it. The model number is NN-SG656W, and the serial number is 6H [redacted]0. Despite this scary experience, it was a convenient appliance for my household - especially for my husband.
Reported by GetHuman7794935 on Jumaat, 9 September 2022 pukul 14.19
Dear Concerned Team, I am writing to share my ongoing cooling problems with the Panasonic AC unit (SAC 1.5T H&C 4SNIV CS/CU-KZ18XKYF) purchased on March 28, [redacted]. Unfortunately, the issues persist even after multiple attempts by the Panasonic service team to fix the recurrent gas leaks. They now propose taking the entire unit for further examination. This situation has been incredibly frustrating and disappointing, tarnishing my view of Panasonic products. Regrettably, this experience has also impacted my loyalty to Reliance Digital, Indrapuram. The continuous troubles with the AC have disrupted my family's comfort, leading me to request either a replacement or a full refund promptly. I eagerly await a resolution from the Panasonic team. Warm regards, Shekhar Shukla
Reported by GetHuman7815213 on Sabtu, 17 September 2022 pukul 09.06
The base unit handset, KX-TGA407, is undergoing replacement. Despite following the provided replacement instructions, I am unable to deregister the old handset or register the new one. Previously, all 6 ports were registered, comprising of 5 handsets and 1 range extender. The main handset now displays the message "Main unit no power," even though the batteries are fully charged. Although the base unit is functional and operational, allowing me to use the speaker and receiver, I am unable to utilize the handset.
Reported by GetHuman8051968 on Isnin, 26 Disember 2022 pukul 18.03
My son, a diligent electrician, often stocks up on items for his projects. When he recently attempted to install one of your FV-0511VQL1 ceiling fans, he found that the grill was missing. I can provide pictures of the container with the lid open, clearly showing the absence of the grill. Could a replacement grill be sent to him? He aims to complete the installation by placing the new grill in the box from which he removed one. Kindly reach out to [redacted] or contact us at the phone number provided. Thank you.
Reported by GetHuman5500592 on Isnin, 9 Januari 2023 pukul 19.14
Hello, I would like to get assistance with a general query I have about Panasonic products. I am looking into buying Panasonic ErgoFit Earbuds from Walmart.com. The specific model is not provided, but the Manufacturer Part Number is RP-TCM125-K-cr. I am curious about the manufacturing location of these wired earbuds and would like to know the country of origin where Panasonic produces them. Your help on this matter is greatly appreciated. Thank you and have a great day! Regards, S. Burger
Reported by GetHuman8268102 on Rabu, 29 Mac 2023 pukul 23.29
I recently bought a Panasonic DVD player, the S700P-K model, and I'm facing an issue with getting an "error disc" message. While my Roku Stick works smoothly using HDMI 1 input, I can't seem to play a standard disc from Netflix on the DVD player, even after switching between different inputs. When I called for technical support, I was informed through voice prompts that this product is no longer supported. If this is accurate, it shouldn't be sold in the first place. - Dr. Ed McDonald
Reported by GetHuman8280873 on Selasa, 4 April 2023 pukul 19.57
Hello, I own a Panasonic wireless telephone system with model number KX TG 7531C. I am having trouble setting up my answering machine. When someone calls, I receive a message stating that the phone's answering system has not been configured. I am unsure how to initialize or configure the answering machine to start receiving messages. Also, when calling the telephone number provided, the phone display prompts me to press CID. Any assistance you could offer in helping me configure the answering machine would be greatly appreciated. Thank you, Peter.
Reported by GetHuman8330571 on Jumaat, 28 April 2023 pukul 14.23
I am experiencing an issue with my Panasonic cordless phone models KXTGDA50, KX-TGD535M, or KX-TGD530. When making or receiving calls, the other party is unable to hear me, even though I can hear them. I have already replaced the batteries and ensured that everything is properly plugged in. Despite these efforts, the problem persists. If needed, you can reach me at [redacted]. Any assistance would be greatly appreciated. Thank you, Cheri Brown.
Reported by GetHuman8341244 on Rabu, 3 Mei 2023 pukul 14.28
I purchased a phone from Costco. Unfortunately, one of the charging bases is not working correctly. Could you kindly send me a replacement? The model number is KX-TG994SK, and the serial number is 2CAXE107218. Please ship it to my address at 66 Enclave Blvd, Lakewood, N.J. [redacted]. Thank you for your assistance. If possible, please confirm this message by responding to my email at [redacted]
Reported by GetHuman-shaingar on Jumaat, 5 Mei 2023 pukul 14.14
I am seeking assistance in transferring a phone book of 50 names from my ATT phone system to my new Panasonic wireless phone (KX-TGF780) without manual entry. Additionally, I would like guidance on call blocking, call allowing, and an easier way to understand the manual for the new Panasonic phones. I am also looking for the correct manual download to make the most of my 5-phone system, as well as instructions on setting up Bluetooth with hearing aids and pairing with our cell phones. My wife and I are both over 85 years old, healthy, and active, yet struggle with cell phones due to distance from our grandchildren. We rely on them for health and safety purposes. Thank you for any assistance provided. Best regards, J. M. Landline: [redacted] Cell phones: [redacted] and [redacted]
Reported by GetHuman8410837 on Isnin, 5 Jun 2023 pukul 03.20
I am looking for the exact name of a non-internet, portable, voice conversational computer as stated in the owner's manual. This unique device is solely voice-activated, lacking a keyboard or picture screen. Equipped with a swivel telescopic antenna, it autonomously seeks additional information by intercepting waves and signals. Sometimes it spends up to 2 hours scanning for answers. I kindly request information on the specific model of this extraordinary computer. Thank you, Timothy Harold Jones. Any hints or insights would also be greatly appreciated. For further correspondence, please email me at [redacted]
Reported by GetHuman8010613 on Rabu, 14 Jun 2023 pukul 05.25
I recently upgraded my old landline phone to a Panasonic KX-TG3833. After setting it up and charging it, my husband called from his phone, but the old greeting from my previous phone played and he couldn't leave a message. Despite having the ringer and digital answering service turned on, the phone doesn't ring. My phone and internet are connected to a new Medicom modem. When trying to make outgoing calls, there is no response. Can anyone assist me in resolving these issues?
Reported by GetHuman8457048 on Ahad, 25 Jun 2023 pukul 11.59
"Panasonic SC-PMX94": It is unclear from the descriptions which type of DAB+ / FM antenna connection it has. Is it equipped with a screwable F connector? This information is crucial for connecting an external antenna. Thank you.
Reported by GetHuman-lebeuch on Isnin, 31 Julai 2023 pukul 07.52
I am seeking a company experienced in electrical generation equipment to collaborate on my innovative circuit invention. Over four years of testing and research have led me to create a perpetual electricity charging circuit. During inductive testing, I consistently generated between 0.49 and 0.51 amps of energy, exceeding the energy used to create it. This groundbreaking circuit operates off the grid, is self-maintained, and has immense potential. Enter "Nathan Adenholt's Perpetual Charging Circuit." I appreciate your time and eagerly anticipate further progress. Thank you, Big Nate A. Phone: 1-[redacted] Email: [redacted]
Reported by GetHuman-nadenhol on Selasa, 8 Ogos 2023 pukul 12.14

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