Optus - Prepaid Mobile Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Optus - Prepaid Mobile customer service, archive #1. It includes a selection of 1 issue(s) reported July 7, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, I recently recharged my mobile phone and seem to have selected the wrong plan. I currently have no call access, but I require unlimited calls, texts, and data for a $10 recharge. Normally, I receive 5 gigabytes on this plan. Today, when recharging, I encountered this issue. My details are as follows: Name: K. Saunders Date of Birth: 21/05/[redacted] Mobile Number: [redacted] [redacted] [redacted] Thank you for your assistance.
Reported by GetHuman-khydesau on Friday, July 7, 2023 1:20 AM

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