OptumHealth Bank Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about OptumHealth Bank customer service, archive #1. It includes a selection of 1 issue(s) reported September 20, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am experiencing difficulty using my HSA funds. The debit card I was issued is being declined for qualified expenses online. Even after trying with different vendors, the issue persists. The customer service representative I spoke with was not able to escalate my concern to a supervisor or a more helpful individual. UPDATE: I have decided to close my HSA and arrange for the remaining funds to be transferred to my personal bank account.
Reported by GetHuman8627789 on Wednesday, September 20, 2023 3:58 PM

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