Ontario Hydro Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Ontario Hydro customer service, archive #1. It includes a selection of 1 issue(s) reported August 31, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
A smart meter was installed at my house against my repeated verbal objections. Despite my clear refusal, David, who did not provide any identification or work order, insisted that I had no choice. This feels like a violation of my property rights. I have a prescription from my doctor stating that the meter needs to be removed urgently due to my radio frequency sensitivity. I require an older meter model instead. I understand I will need to report my meter readings monthly by calling in. I will ensure to do so promptly at the end of each month.
Reported by GetHuman6533113 on Tuesday, August 31, 2021 3:34 PM

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