Monster Energy Drink Customer Service Issues

I buy about 8 to 10 Mean Bean Java Monsters every week for the past year and a half. I am completely addicted to them; they are my favorite drink ever! Even though I have tried some of the other flavors, Mean Bean is my top choice. Today, my daughter and I bought two cans at Quik Trip and noticed that one can had Mocha flavor instead of Mean Bean. While pouring it into glasses, we saw the darker color and immediately noticed the different taste. It's probably just a mix-up at the company, but I would appreciate a free coupon for a Mean Bean Monster to make up for it. I want to thank you in advance! Just to clarify, it was only one can; the other one was correct.

Complaint: I am concerned about an influencer who is promoting Monster cans without disclosure in their content. It is alarming that someone like the referred individual, Mr. Rainer W., is associated with endorsing these products. The influencer in question has made offensive and controversial remarks in the past, displaying sexist, racist, and disrespectful behavior. If action is not taken to address this, I will no longer support your products. It is crucial to hold individuals accountable for their actions, especially when representing a brand. Regards, Partsch. Note: The details provided can be verified through the influencer's videos and online sources.

I am writing to inform you about another issue with the White Monster Energy Zero Ultra cans. The batch I recently purchased has a code on the bottom of the can as G 2105M19135 and a UPC number [redacted]74. The numbers on the side of the barcode are [redacted]. This can was bought at Meyer located at [redacted] Harrison Ave., Dent Ohio. Upon opening the 16-ounce can, I noticed a strong chemical taste, although this time there was no discernible smell. This occurred after previously experiencing a similar issue. I am not requesting free coupons, I simply enjoy your product and want to highlight this recurring problem in the hope that it can be resolved.

This morning, I purchased a Monster HydroSport Charge for the first time. After taking a sip, I immediately noticed a strong chemical taste reminiscent of nail varnish that made my throat burn. I found a small, transparent worm-like object in the drink, which alarmed me. The scent of the beverage was overpowering with chemicals, causing my eyes to water. I experienced dizziness and nausea. After drinking water, I felt better in a few hours. I still have half of the worm-like thing in the bottle, which I intend to keep for testing. I am relieved that someone with COVID did not come into contact with it, as it could have resulted in a worse outcome if they lost their taste and smell. I would appreciate a prompt response. Thank you. - Jack C.

I am a fan of two of your drinks - the Pink Lemonade Rehab, which I haven't seen in years, and the Raspberry Rehab, which I absolutely love. I recently moved to Carlisle, Ohio, and it's been about a year since I was able to enjoy my favorite Raspberry Rehab. The non-carbonation of this drink is what I appreciate the most, and other flavors like lemonade peach and strawberry lemonade just don't compare. As a recovering drug addict who has been sober for six years and struggles with back problems, having my Raspberry Rehab is a source of motivation for me to enjoy activities like fishing and gardening. It would mean a lot to me if I could have access to this drink again as it helps me stay on track and away from my past self. Thank you for considering my request.

I recently purchased a case of 24 16 oz Monster energy drinks from BJ's as I usually do twice a month. After buying this time, I noticed that three cans had pinholes and were empty. Unfortunately, I only realized this issue when I was halfway through the pack. When I tried to return the defective cans without a receipt, the store refused since I had already consumed some of them. I even asked for just three replacement cans, but I was denied. This type of problem has never occurred in my previous purchases, and given the amount I spend annually on Monster, I am disappointed by the lack of assistance in this situation.

I recently purchased a 24-pack of Monster at Costco for the current promotion. I'm concerned whether my purchase will be counted as one can or 24 cans for the promotion. I spent $33.89 on the pack and want to ensure I receive the correct number of cans for the promotion. I can provide a photo of the case and receipt, and even line up all 24 cans for verification. The promotion specifies rewards for buying a certain number of cans, and I want to make sure I qualify for the full benefit based on my purchase.

I bought a Monster Rehab: Peach beverage at the Irving Oil located at [redacted] Madison Ave, Skowhegan, ME [redacted] on 6/28/[redacted]. The drink was fully sealed and intact. After opening it and taking a sip, I was shocked to find a sharp black plastic piece (about 1/2" in size) in the drink, which almost made me gag. This couldn't have dropped into the drink as I had just opened and consumed it. I've come across multiple similar reports from other individuals. What's the issue here?

My partner and I have been loyal customers of Monster Energy for over 17 years, enjoying their drinks daily. Recently, we've noticed a strong vinegar odor when opening the cans. Initially, we thought it was a local problem, but even after buying from different places, we encountered cans and cases with the same foul smell and taste. This is a new issue for us after years of drinking Monster, and we hope to highlight it in case others are facing the same. Due to the frequent occurrence and resulting waste of money, we are unfortunately switching to a different brand for now. We no longer have the cans or QR codes since we disposed of them once we noticed the problem. We are unsure about requesting a refund but hope this issue is temporary and not a permanent change in Monster's formula. We are also interested to know if others have encountered this problem as well.

I am reaching out regarding the event promotions, particularly the "vehicle wrap advertising" opportunity. I have been contacted online about wrapping my vehicle with the Monster Energy Drink logo for at least 10 weeks at a rate of $[redacted] per week. After seeing other cars with similar ads, I am interested in this offer. However, given the prevalence of scams, I want to ensure that this opportunity is legitimate. My name is R. B. from Las Vegas, NV. I would like to verify the authenticity of the individual who contacted me regarding this. The person who reached out to me is David Martin, identified as the Payroll Manager at Monster Energy Drink Inc.

Hello! Ever since your company graced this world with "Monster Espresso," my life has never been the same. My consumption of this godly drink reached exorbitant levels, but then the disaster struck: I could no longer find my life elixir in any store. Distraught by this discovery, I resorted to ordering my Monster Espresso rations on Amazon for an extended period, yet after a few months, they were also removed from there. Now, may a loyal consumer of your sensational creation ask the following question: Is Monster Espresso still available for purchase anywhere? The future of my mental well-being would drastically improve through the consumption of Monster Espresso. Until then, I remain, eagerly awaiting a can of Monster Espresso, and I thank you for your time and effort in reading this message. Daniel K.

Auspice para Evento Deportivo "Caminos del Colono [redacted]" Me dirijo cordialmente en representación del Club Deportivo Rally Club Huánuco Perú para informar sobre el evento deportivo "RALLY-RAID CAMINOS DEL COLONO [redacted]". Este rally de motos al estilo DAKAR busca resaltar la llegada de los colonos Austro Alemanes a Perú, con el Distrito de Pozuzo-Región Pasco como anfitrión principal. La competencia se llevará a cabo del 14 al 18 de septiembre de [redacted], comenzando en la ciudad de Huánuco y pasando por Paucartambo, Oxapampa, hasta llegar a Pozuzo. El evento, que busca recaudar fondos para el proyecto "INFANTES AZULES" del Rotary Club, contará con la participación de 80 pilotos en diversas categorías. Se espera la presencia de reconocidos Dakaristas como el Sr. David Chavez. Para patrocinios y más información, contactar al Sr. Dante Funegra al [redacted]50. Agradecemos su apoyo y quedamos a su disposición para cualquier consulta. Saludos cordiales.

Hello, I am Aditya Raj writing on behalf of the organizing team of the DSW Sports meet at GGSIPU. I hope this message reaches you well. We kindly ask for 5 minutes of your time to explain the purpose of our event. The Sports Meet is Guru Gobind Singh Indraprastha University's highly anticipated annual sports festival, attracting over 15,[redacted] students from North India. It spans three days with 15 different events across various genres. We are currently offering limited sponsorship opportunities, aiming to collaborate with companies that align well with our audience. In addition to typical promotions on our chat networks and social media, our sponsors receive numerous benefits. We invite you to review our brochures for more information and are open to discussing additional ideas or incentives. Please feel free to reach out if you would like to explore this opportunity further. Thank you for your time and consideration. Best Regards, Aditya Raj STUDENT COORDINATOR [redacted].

I recently purchased 12 cans of Monster Energy drink from Menards while they were on sale. The first few cans were fine, but the next 2 I drank tasted absolutely disgusting. Despite not being expired and showing no visible issues, they had a terrible, almost rancid taste. I've been a long-time drinker of Monster but never experienced anything like this. I ended up throwing away the rest of the cans. I kindly request reimbursement for this unpleasant experience. Thank you for your attention to this matter.

Hello, my name is Rali. I enjoy all Monster Energy drinks and consume them regularly. I am a fan of Monster Energy merchandise and have always dreamed of owning a small fridge filled with their drinks. Recently, I purchased several packs of Monster from Sainsbury in Walthamstow, London. Unfortunately, one of the cans was flat and another unopened can is only half full despite showing no signs of damage. I estimate it to be around 230ml. I am hoping to receive some form of compensation from Monster Energy for this experience. I have a strong desire to own a small Monster Energy mini fridge stocked with all their varieties and love their merchandise. I ride motorbikes daily and would be thrilled to distribute some Monster Energy stickers to my friends and proudly represent the brand. I travel extensively as a courier all over the UK. Thank you.

Two weeks ago, I received an email from an advisor claiming to work for Monster Energy Drink, offering to wrap my car in a Monster Energy advertisement. I expressed my interest via email and shared that I commute [redacted] miles daily from Brooksville, Florida, to Venice, Florida, where I work as a security guard. Today, I received a $1,[redacted].00 check along with detailed instructions. The letter instructed me to keep $[redacted].00, use $[redacted].00 for the first week's payment, $50.00 for gas, and reserve $1,[redacted].00 for the car wrap. The contact person named in the letter is Jimmy Nathan, stating he is the Car Wrap Campaign Manager, reachable at [redacted] or [redacted] Before proceeding, I seek confirmation if Jimmy Nathan exists and if this offer is legitimate from your company to avoid falling victim to a scam. I am hesitant and uncertain about the authenticity of this opportunity. Kindly respond promptly. Thank you, Dr.R.W. Hines.

I experienced a similar situation with Jimmy Nathan regarding a car wrap campaign. I responded with limited personal details, expressing interest. While awaiting their reply, I delved deeper into the matter. Today, a $1,[redacted] check came with instructions to deposit it and inform them post-deposit. The enclosed letter stated that they would provide details later to transfer $1,[redacted] via PayPal for the decal installation. However, after further online research, it appears to be a common scam.

Dear Monster Beverage Team, I am writing to express my gratitude for the role Monster Beverages have played in my university years. Your drinks have been a constant companion, aiding us through late-night study sessions, challenging assignments, and early morning classes after late nights. The variety of flavors has been a delightful experience. Each flavor has its own unique charm, and we all have our favorites. Whether it's the original Monster Energy, Mango Loco, or Ultra Paradise, there was always a flavor to suit our moods and keep us going. More than just an energy boost, Monster became a part of our university culture. Sharing a can, discussing our preferences, and enjoying a drink together became synonymous with our college experience. Our memories of university will always be linked with the iconic M-claw on a can. Thank you for creating a fantastic product that not only energizes but also brings people together. Moving forward, I will always cherish Monster Beverages and the memories they've helped create. Best regards, Wesley D.