Microsoft Outlook Customer Service Issues

I am having trouble accessing my email account on my new phone. I attempted to use the authenticator app, but it is giving me the same issue. I have a new phone number and device, so I can verify my identity with a text code. Unfortunately, I do not recall my iCloud email information as it has been a while since I used an Apple device. To cope in the meantime, I created a new Outlook email address, but it is crucial that I regain access to my original account. If I am not reached in time, I risk losing custody of my two daughters. They mean everything to me, and I urgently need to access my Outlook account. Please assist me. The original email I am trying to recover is [redacted] I originally used the phone number [redacted]. The temporary email address I created is [redacted] My current phone number is [redacted].

Hello, I recently relocated from Guadeloupe in the Caribbean islands, where I had the phone number +[redacted]32. I moved back to France last month and switched to a new phone operator with the number +33 [redacted]63. However, I forgot to update my old number in my outlook settings, so now I'm unable to receive the SMS code required to log into my account on my laptop. Can someone assist me with this issue? Thank you.

My Outlook email address is [redacted] I recently changed the phone number associated with this email account and was unable to verify it when attempting to log in, leading to the account being locked after multiple unsuccessful login attempts. I reached out to Microsoft for assistance with account recovery, but faced challenges understanding the questions posed during the process. Unfortunately, I have now been informed that I am unable to apply for account recovery. This email address is crucial as it is used for my Chinese visa application, and I urgently need access to track my visa status through communications from the visa center. It is essential that the relevant departments assist me in restoring access to this account promptly.

I need assistance in identifying who created an email account using my name. I suspect someone I know but they are unwilling to provide details. I was instructed to email this address by the individual. When I inquired about the account setup, I was dismissed. Given that it bears my name, I requested access to review the correspondence but was denied. Could you please advise me on how to proceed in resolving this matter? Thank you, Laurie W.

Hello, I'm having trouble accessing my Outlook mailbox on my mobile phone, which is affecting my ability to check my Hotmail.com emails. Despite multiple attempts to reset my password by providing all the necessary information, I keep receiving an error message stating that they are unable to verify my identity. This has been going on for a week now, and it's frustrating not being able to access my emails. I would appreciate a call to assist me with this issue. Thank you, Christine M.

I used to have an old Hotmail account with the email address: [redacted] Unfortunately, I lost access to this account a few years ago, and I can't remember the password. I need to regain access because my brother recently passed away due to multiple organ failure, septicemia, and a heart infection. It's been a tough time as we had to make the decision to turn off his life support. I had one precious picture of my siblings and me when we were young, but it's the only one I have left of him, and I need it for his funeral and to remember him. I would greatly appreciate any help in recovering access to this account to retrieve this important picture. Thank you.

I apologize for the email, but I have been trying to recover my email address for a year now, which is hindering me in many areas. Since I do not have the same memory as a computer, I cannot definitively confirm the accounts linked to this email. I am unable to recover my account due to my phone number, which used to be 07 77 60 48 93, and I no longer have access to it. My initial password was "Gamer84600," but I was asked to change it for some reason, causing me to repeatedly input the same password out of habit, resulting in difficulty accessing my Google account to retrieve saved passwords after my computer and phone stopped working suddenly. I have been struggling with replacement phones for a year now, which explains the incomplete form. I can only provide the password I used and the phone number I used to create the email address, which I couldn't change due to losing it. My Google or Microsoft account had the username "ken senketsu," which later changed but with similar roots. If this information is insufficient, please provide a contact number to prove my legitimacy with this address. I have been trying my best without any assistance from you, so I hope for a response and some help to recover my email address, which has been a problem for a year now.

I am having trouble accessing my email account [redacted] as the registered phone number is no longer in use. I have tried to recover the account by providing detailed information but have been unsuccessful. Six years ago, I created this email to apply to schools in Japan and have used it to communicate with professors at the University of Tokyo. It was also used to register on various websites like biccamera.com, bruker.com, clarivate.com, and more. Although I received many junk emails, I rarely sent messages, making it difficult to provide specific email content to aid in the recovery process. I am unsure how to proceed with recovering this account. ---------------------------------------------------------------------- I would like to update the phone number associated with this email.

I cannot access my email account after mistakenly entering the wrong password too many times while using my partner's phone. Despite remembering my original password and trying to provide the necessary information through the form, I received a message stating the information was insufficient. The email is new, and I have only sent one email, but I did document the recipient's email address and the subject line. I am unsure how to proceed as resubmitting the form seems futile since I am unable to provide additional details.

I am experiencing difficulty accessing my Outlook email due to multiple incorrect password attempts, and this email is essential for my Nintendo Switch account. Without access to my Outlook email, I am unable to link my Nintendo Account to a new Nintendo device, resulting in the loss of all my apps and games. Despite reaching out to Microsoft for assistance, the form they provided requires information about people I have emailed, which I cannot provide because I have not used the email for communication. I possess the correct password for the Outlook account, but it is still inaccessible due to being blocked. I urgently need a resolution as my Outlook account contains crucial information for my Nintendo account, including apps and games.

Hello, I am facing an issue with my Microsoft account as it has been compromised. When I try to reset my password, it prompts me to enter a code sent to my old phone number, which is no longer in use. I've also tried to provide alternative information like my email address and the subject of the last email, but it's not working. I'm feeling lost and in urgent need of accessing my account.

I created an email account in [redacted] with a false date of birth due to my young age at the time. After using it for a few years, I recently updated my Facebook contact information to reflect my current email address. However, I am now facing challenges accessing this old email account as I cannot recall the password and I have not logged in for over a decade. I am struggling with the recovery process and would appreciate any assistance in gaining access to this email account. I am willing to provide any necessary information to resolve this matter.

I'm experiencing issues with accessing my email account ([redacted]). When I try to log in, it says the account doesn't exist, but if I attempt to re-register, it says the mailbox already exists. This email is linked to vital accounts, so resolving this is crucial. Thank you for your assistance.

I have lost access to my Microsoft account ([redacted]) and would like it permanently deleted. I am unable to access it because only a phone number I no longer have is requested. I have tried the account recovery process without success. The Microsoft account is linked to my Gmail, which I can access. Kindly delete the Microsoft account; I have access to my Gmail [redacted] Please verify me through an email to proceed. Thank you.

Regarding Microsoft Outlook, I feel that recent policy changes have had a negative impact on my vision as they altered the email filtering format, making it harder to deal with unwanted emails. Suggestions for improvement include implementing line coding to filter emails with no subject line directly to Junk or report them as phishing automatically. Another nuisance is the slow loading time when signing into my account, unlike three years ago when it was faster. I have limited financial resources due to disability. I have been a loyal user since the late 1980s, starting with an Intel [redacted] CPU PC and DOS 5.0. I urge Microsoft to address these issues promptly.

I have lost access to my Outlook account for the second time, and I am finding it frustrating. Each time I try to recover the account, it prompts me for outdated information and multiple security questions. I have been a loyal user of Outlook for years and simply want to regain access to my account. I hope to connect with someone from Outlook through this platform to resolve this ongoing issue. Outlook account: [redacted] Gmail account: [redacted] Thank you for your understanding.

Hello, I recently returned from being away and needed to assign my email responsibilities to a colleague. However, now that I am back, I have tried to remove my colleague as a delegate, but they are still receiving my emails. I attempted to add and then remove them again, as well as shutting down and restarting my device, but the issue persists. My colleague continues to receive all my emails. Could you please help me resolve this problem? Thank you

I recently created an Outlook mail account with the address [redacted] Unfortunately, I forgot the password, and after multiple unsuccessful attempts, my account got blocked. I tried to reset the password, but I'm unable to provide sufficient information for reactivation. This email account is crucial to me, and I urgently need access to it. Is there an alternative method to recover the old password or another way for me to log in to my mailbox? Your prompt support would be greatly appreciated. Thank you.

I have been locked out of my Outlook email unexpectedly due to "suspicious activity". Despite multiple attempts at the recovery form, I am unable to regain access as I can't utilize mobile verification with my current phone number. This email is crucial for my business, and the automated responses I keep receiving are not helping. I am frustrated by the lack of response and inability to reach a live chat support. It is essential for me to speak with someone from Outlook/Microsoft to resolve this issue promptly.

We have received your recent request regarding your Microsoft account kl**[redacted] However, our automated system has found the information provided to be insufficient for validating your account ownership. At Microsoft, we prioritize the security and privacy of our customers, necessitating thorough verification processes to safeguard your personal information. To protect your account kl**[redacted] from potential misuse, we have temporarily blocked it until we can confirm your ownership. This proactive measure will prevent any unauthorized access and ensure your account's safety.