Microsoft Outlook Customer Service Issues

Hello, I am experiencing an issue with my Outlook email. When I try to log in, it tells me the account doesn't exist and prompts me to create a new one. However, when I attempt to create a new account with the same email address, it indicates that the email is already in use. This email is essential for my EA Games access, but due to this error, I'm unable to retrieve the code sent to this email. I can't recall the last time I logged in, possibly 1-2 years ago, as I haven't needed it until now. I haven't deleted or deactivated the account. It's strange that I can use the same email for EA Games login, but Outlook claims the account isn't valid.

I am experiencing difficulty accessing my Outlook account as I have forgotten my password. Unfortunately, since it has been a while since I last logged in, I am unable to provide the specific information required for the security questions. This is concerning as I have other accounts linked to this email address that need verification. Is there an alternative method to reset my password in this situation?

Hello, my email account is currently blocked. I recently moved and have not updated my phone number. When trying to recover my account using my old number, I am unable to receive the verification code. The issue arises when I submit the recovery form, as the automated service deems my information insufficient and does not grant me access. This account holds all my important emails, and I am urgently seeking a resolution. Thank you.

Hi there, I recently updated the name of my outlook account, but some programs are still linked to the old name. Whenever I attempt to change a password for a specific app, it sends the message to the old email address, preventing me from accessing it. While I can now access the new address, I'm unable to receive emails sent to the previous address associated with my current email.

Hello, I need to regain access to my account [redacted]@hotmail.com. You have blocked me and are asking for verification of my identity through a phone number I no longer have. Therefore, it is impossible for me to recover my account. You can reach me at the following address: [redacted]@gmail.com. Thank you for your attention to my request.

Hello, I'm reaching out because after installing the Microsoft Authenticator app for work purposes, my Outlook email for the email address [redacted] got disconnected. Following three unsuccessful password attempts, my email account ended up getting locked. Despite multiple tries with the recovery questionnaire, I still can't regain access to my email. The report indicates that the information provided was insufficient, but I've filled in everything I could. It's crucial for me to recover this email because all my school, medical, and other administrative information is sent to this email address. Please, contact me to assist me in recovering my email address.

Good morning, Every morning when I try to open my emails, I keep seeing this message: Sign-in is blocked You’ve tried to sign in too many times with an incorrect account or password. Sign-in with [redacted] is blocked for one of these reasons: Someone entered the wrong password too many times. If you signed up for this account through an organisation, you might not be able to use it yet. Reset your password Sign in using another Microsoft account.

On November 26, [redacted], I updated the passwords for my two former email accounts on Microsoft Outlook. However, I am now unable to access the accounts as I cannot recall the previous passwords. Consequently, I had to establish a new email account. I am seeking assistance to remove the passwords from my old email addresses in order to integrate them with the Microsoft Authenticator app. Your help with this matter would be greatly appreciated.

I have an old Hotmail account that I believe was acquired by Microsoft. Unfortunately, my account was compromised by hackers, and I am struggling to recover it. I didn't create the email myself initially; it was set up by friends since I was too young. I can access my recovery email, but I'm not receiving the confirmation emails. I've attempted to resolve this issue multiple times with no success. The changes in the recovery email company might be causing this problem. I am unsure how to inform Microsoft support about the issue regarding confirmation emails not being received and provide proof of access to my recovery account.

Bonjour. Mon compte Hotmail a été piraté, je ne parviens pas à y accéder. J'ai toujours utilisé des appareils Huawei pour me connecter depuis l'Algérie. Mon adresse e-mail, "[redacted]", contient tous mes fichiers importants et je l'ai depuis longtemps. Je compte sur votre aide pour récupérer mon compte. Je suis prêt à fournir toutes les informations nécessaires. Merci.