McAfee Customer Service Issues

I have received an email regarding a McAfee® Antivirus subscription for $[redacted].79 for a 4-year period covering up to 5 devices. They offer virus removal by their experts with a refund guarantee if unsuccessful, live assistance for all covered devices, and an option to unsubscribe within 24 hours by contacting their Helpdesk at +1[redacted]. If cancelling for a full refund, ensure you're at your computer during the call. If on hold, leave your contact details for a callback. I currently do not have an active McAfee antivirus plan and do not wish to proceed with this subscription.

I am experiencing multiple issues with my account. I recently purchased a subscription for system protection. I am finding it difficult to reach you by phone due to long wait times. My main concerns are: my browser was switched from Google Chrome to Microsoft Edge without my consent, which keeps prompting me that Chrome is not my default browser; I received an email from My Disney Account staff regarding someone trying to open an account using Chrome, but I don't have a Disney Account, and the email originated from The Bronx, where I do not reside; Microsoft keeps interrupting my work, and I require technical assistance. I prefer speaking with a support representative over an online email assistant as I have multiple issues that need attention. Kindly contact me at [redacted]. Thank you.

Hello, I am Carmen Ortiz Cruz, and my contact number is [redacted], while my email is [redacted] I received a receipt for a $[redacted].99 PayPal payment for complete McAfee protection. I was charged the same amount last year but did not utilize the service. I wish to cancel the subscription and request a refund. Kindly cancel the order, process the refund, and confirm. The invoice number is PL[redacted]. I am not interested in keeping the service. Thank you in advance.

I received what appears to be a fake invoice from McAfee, thanking me for a purchase I did not make. The order number provided is ZRTHJ9641, and it claims I bought a one-year subscription for two devices totaling $[redacted].99. I want to inform you that I did not place any order with McAfee. It seems that someone is impersonating your company and potentially accessing private accounts. If you need to contact me, you can reach me at [redacted]. Thank you for addressing this issue.

I am concerned about potential fraud. I am experiencing harassment from your business partners due to personal information being shared. I received an email today claiming to have found over 20 issues on my computer, referencing my past use of McAfee. I do not use McAfee and am alarmed that my outdated information is being sold. The unsubscribe link in the email was ineffective. The claim that the email did not originate from McAfee is unconvincing to me. I intend to report this fraudulent activity to the FTC, the IL Attorney General, and the Chicago Police Department. I suggest adding a phone option specifically for reporting fraud.

I am trying to cancel all McAfee services. I am being billed multiple times and cannot access my account as my email or password keeps getting rejected. I have requested a password reset but never received any response. I am wondering why providing more details leads to a quicker resolution. How much information do you need to discontinue my McAfee Livesafe service? I never received the password reset form.

I contacted customer support, and after speaking with a representative based in Indonesia, I explained my issue. Unfortunately, they seemed unable to assist effectively. I bought McAfee Total Protection from Walmart without reading the download instructions on the card. As I have an old XP system, the software is incompatible. I requested a refund and was provided with a link to submit my receipt and proof of purchase. However, upon trying to access the link, I only see a loading circle but no form to complete. Despite spending around three hours on the phone, I haven't made progress. I am seeking assistance from someone knowledgeable in the US to resolve this refund issue.

I recently purchased a new laptop that came with McAfee pre-installed. Upon letting the free trial expire, I have been bombarded with constant pop-ups and scare-tactic sales pitches from McAfee. This aggressive approach is incredibly irritating, and I feel they are overstepping their bounds. I have had negative experiences with McAfee in the past and have no desire to continue using their software. How can I permanently remove McAfee pop-ups from my laptop interface? I am looking for a solution to rid my computer of McAfee once and for all. Your assistance in resolving this matter would be greatly appreciated.

I purchased a PC and McAfee Total Protection plan. Despite all my efforts to keep malware out, it keeps affecting my devices. I suspect someone has infiltrated my devices and even McAfee. I need them to be held accountable. They are accessing my email [redacted] and causing harm. I still have the product packaging and key to prove my identity. Please assist in removing them and taking legal action.

I did not sign up for McAfee protection. I am already paying another organization for my computer safety. I have been charged for at least two to three months (I couldn't review my bills earlier, so I missed that). Again, I DID NOT sign up for McAfee. Please refund me for the months you have charged me for a service that I did not order. I have had another computer safety provider for well over a year, and I have NEVER contacted McAfee. I request that you remove McAfee from my computer if it is still installed and reimburse me for the amount of money you have deducted from my account.

I am receiving numerous daily notifications from MCAFEE stating my subscription has expired and they have found 13 viruses on my computer. A. I do not have a MCAFEE account. B. I do not own a computer. C. I have not had a computer for many years. D. I do not wish to purchase any MCAFEE products. E. I have no plans to purchase a computer. I have attempted to unsubscribe but have been unsuccessful as the function does not work in your notifications. Kindly remove me from your notifications and cease any future emails. Thank you.

Trying to cancel my subscription has been a nightmare. I have invested six hours over the past three days on hold without success. My subscription auto-renewed on 12/11, and I do not want it. It's frustrating that I can't get through to a representative to assist me. I will dispute the charge with my bank. Goodbye, McAfee for good. "I want to cancel my McAfee subscription."

I recently purchased your $59 service, but have had issues with the installation process. The repeated attempts to sell me the same service and warnings about viruses on my laptop are frustrating. The chat support left me on hold for almost an hour before I gave up. I was informed that the service I purchased is incompatible with my Microsoft program. Dealing with Microsoft has been incredibly frustrating as well. I feel they try to control everything by pushing their EDGE browser and removing Google Chrome. I would like the service I purchased today to be properly installed, even if that means remotely accessing my laptop to fix it. I am feeling very frustrated as my time has been wasted without any compensation.

Hi McAfee, I am currently a customer with Bell Canada, and they typically renew my protection with you every year. However, this year it seems they haven't done so. In early December, I contacted Bell to request McAfee protection. They informed me it would cost $5.00 per month and added it to my bill. In the past, Bell has covered your protection for me as a promotion. My husband will be turning 90 soon, is battling cancer, and neither of us is very knowledgeable about computers. It was a bit challenging for me to even speak with a live person at Bell. I am hoping you can reach out to Bell to ensure I have your service. Thank you for your assistance. Stay safe. Sincerely, Carol & Frank Gavin

I've been charged for a product I don't have! I've received emails stating my account was automatically renewed and then deactivated. I do not want McAfee and am requesting a full refund of $[redacted].39 charged to my bank account through PayPal. I've attempted to call without success and tried contacting through Messenger with no response despite multiple tries. The customer service experience is very poor. I'm requesting a refund promptly. Sincerely, T.A. Grennon

I would like to cancel my McAfee service as I no longer use the old computer where it was installed. I am now using a different system. I believe I have about 5 months remaining on my account and would like to request a refund. I have been attempting to do this online for a week and have also called numerous times without success. This experience has been very frustrating for me. Could you please contact me via phone or email to confirm the cancellation promptly? Thank you. Email: [redacted] Phone: [redacted].

I need assistance regarding McAfee charging my card and causing me to cancel all my bank cards right before the holidays. I am struggling to afford the expensive subscription and wish to cancel it. Sadly, I can't reach McAfee as the contact options on their website are not functioning well. New Zealand is not even listed as a service area which is very frustrating. I am unable to log into my account to cancel the subscription. Please contact me at [redacted]

My current McAfee subscription is expiring tomorrow. I bought a new antivirus subscription from a retail store and have the activation code. When I try to redeem the code on my account, after entering it and my email, the screen just says "We are processing" but nothing happens. This has occurred four times. Assistance needed!

This morning, I felt that I was deceived by McAfee. When I turned on my computer, it indicated that I had 4 viruses and suggested buying their product. My computer is only six weeks old, and as a senior citizen, I believed it was necessary. However, I've since learned that Microsoft provides a virus protection program that is already included and effective. It has been challenging to contact McAfee, and I am requesting a refund of the £29.99 I paid, considering I am unable to install the product. I hope to resolve this matter without escalation.

My McAfee antivirus subscription expired recently. I purchased McAfee Total Protection with SiteAdvisor Plus from a local discount store, only to realize it's an outdated version. Attempting to download it from the CD using the 25-digit product code proved unsuccessful. I'm frustrated that what I thought was a good deal turned out to be outdated. Any suggestions on how I can resolve this issue would be greatly appreciated. Thank you, S. C.