MSN Customer Service Issues

I urgently need assistance. When I searched using Bing on mylife.com for genealogy purposes, I found derogatory information about myself. I did not click on any results or subscribe to their services, which worries me about their motives. I am unable to remove the information myself as I am away from my computer helping my daughter and grandchildren across the country due to health issues. Please help me remove these search results from the internet. Thank you and God bless.

I'd like to summarize my recent interactions regarding my hacked MSN and Google accounts. My name is Patrice Sheridan, and I can be reached at [redacted] or [redacted]. I have been in touch with MSN support about my compromised account and the ongoing illegal activities associated with it. Despite recovering my email, [redacted], it has been repeatedly hacked. I have discovered three fraudulent Google Plus brand pages under my email account, which I never subscribed to. These pages need to be taken down as they seem linked to fraudulent activities. Additionally, my [redacted] account has been deleted without my authorization. After seeking help from Get Human – Google and GoDaddy, I am urging MSN to close my account immediately to prevent further issues. I have also reported these incidents to law enforcement. Thank you for your attention to this matter. Patrice Sheridan, Phoenix.

I require assistance as I have been attempting to seek help for more than a week now. I continue to receive emails stating that my account is on the brink of deactivation, labeled as a "Final Notice." Moreover, I am receiving delivery failure notifications for emails I did not send to the address [redacted] Today alone, I have already received six (6) of such emails. Additionally, my Outlook email has not been functioning for the past couple of weeks. I am perplexed by these occurrences and would appreciate some clarity on the situation.

I am having an issue with my iPhone email not connecting to the MSN server. Despite having a technician from Geeks-on-site try to set it up, it's still not working. The Apple Store technician mentioned it may be an issue on the MSN side and not my phone. Since I can't troubleshoot this online, I am looking for another technician to come onsite and help me connect my iPhone email to the MSN server.

I have been a loyal MSN user for 20 years, but I am considering switching to another service. I continuously receive notifications that my browser is outdated and should switch to Chrome Edge. Will MSN be updating its software to be compatible with users? I paid $[redacted] for my annual subscription, but it is not working well on various websites. Please inform me if MSN will update its software, or I will have to discontinue using it. Thank you. Sincerely, Betsy M.

Two days ago, I received multiple warnings about my email accounts on two computers needing repairs, marking the tenth such alert in the past two weeks. Despite attempting the usual troubleshooting steps, I struggled to receive the verification code, even after frequently using my wife's email address to check for the code in my incoming mail. This resulted in being locked out and instructed to wait until the following day to try again. The next day, I was once more denied access due to too many failed attempts on my initial try. Today, after yet another unsuccessful attempt to reset my password using my wife's alternate email for the code, I sought help from another platform. Surprisingly, upon logging in with my 30-year-old email address at [redacted], I was informed that the account does not exist. I sincerely request assistance in restoring my email access.

I am experiencing difficulty receiving emails on my phone as I have forgotten my password. Despite trying various passwords, none have been successful. My wife and I share the same email address, and she can receive emails on her phone. My computer can receive emails, but it is slow to load the MSN homepage. Attempts to change my password have also been unsuccessful. I would appreciate it if you could assist me with retrieving my password or resolving this issue promptly. I am willing to provide any necessary information to verify my identity. You can reach me at phone #[redacted]. Thank you. Neal B.

My MSN email was compromised on March 1st this year, and MSN has disabled my account. I've tried to recover it, but they said I have to wait until March 31st. I contacted the technical support team, but they demanded $[redacted] for assistance which I cannot afford on my budget. It has been 10 days, and I urgently need access to my emails, including important messages from my coin dealer and contacts. The only thing the hacker accessed was my email, and it has since been locked. Could you please help me recover my [redacted] account as soon as possible? I can't endure another 20 days without contact with my family and important services. Thank you, Lyle Henry.

I have been experiencing issues with my msn.com Outlook email account for the past few months. Approximately two months ago, I initially faced a permanent block but was able to resolve it. However, two weeks ago, I encountered another block, which this time was both temporary and then permanent. I assure you that I have not engaged in any illegal activities or violated any terms of service. As a result, I have switched to using an email account on yahoo.com. Despite multiple attempts to fill out the online forms provided by msn, I have been unable to regain access. I am looking for assistance in speaking with a representative from msn over the phone to find a solution to this ongoing problem. Thank you for any help you can provide.

Dear Support Team, I am having trouble accessing my email since yesterday, Sunday, 03/14/[redacted]. I could log in earlier in the morning, but later on, I kept getting a blank screen whenever I tried to access my email. Even after entering my password, the screen remained blank. I tried troubleshooting with Ctrl-Alt-Delete, but it didn't work. I contacted my internet provider, Spectrum, to check if there were any connection issues, but they confirmed everything was fine on their end. Spectrum suggested I reach out to you for further assistance. I would appreciate it if you could provide me with a contact number that I can call from home to resolve this issue. I am unable to send emails from home currently and am writing this message during my work break. Thank you for your help. Best regards, Francoise Le Brun

I used to be able to leave comments on MSN News articles, but recently I am unable to access the comment section on my desktop, where I do most of my reading. The comment section is still available on my tablet and cell phone. I have been trying to reach out to technical support for weeks with no help. It's frustrating not being able to comment or speak with someone from the support team online. Can you assist me in fixing this issue?

I need help canceling the Premium Personal Microsoft [redacted] subscription I signed up for last week as a trial. I have been unable to activate it due to complications with my Apple iMac and the associated Visa card. Despite changing my password multiple times, I cannot progress past the email and password prompt. I was advised to cancel the trial with my bank before proceeding further. My concern is that I might have inadvertently created multiple accounts with Microsoft but am only using one email address. Additionally, I noticed an unrenewed trial subscription from [redacted] when checking my MS [redacted] account, but I have previously purchased standalone Office software without issue. Once this is resolved, I will need guidance on upgrading my [redacted] Home and Student software on this PC.

Case # [redacted]. I requested assistance three days ago and was only able to connect with a technician yesterday. Unfortunately, the technician did not fully grasp my issue, and it remains unresolved. When I try to open my email, the sound is distorted, and oftentimes when I open mail, the sound fades out, requiring me to sign in again. Despite renewing my contract just three days ago, I am becoming disillusioned. I have been a loyal MSN user for over two decades and was content until now. If my issue is not addressed by the weekend, I am considering discontinuing the service. Thank you.

I am disappointed in the biased reporting by MSN. It is disheartening to see the constant negative portrayal of President Trump while glorifying Joe Biden. Such behavior is unacceptable and divisive. As a conservative, I believe in fair and balanced news coverage. It is frustrating to witness the media supporting harmful narratives. We, as a community, stand against this unfair treatment and demand unbiased reporting. I hope for a more respectful and neutral approach in the future. Your response to this concern is appreciated. Thank you.

My elderly aunt is in a difficult situation and cannot remember her password to cancel her premium subscription due to being in a skilled nursing facility. I, Julie Spomer, her niece, am reaching out to stop the $10.67 monthly charges on her behalf. Unfortunately, she is unable to communicate online, and I am seeking guidance on how to proceed. I have verbal authorization from her and am capable of answering questions over the phone. Given her condition, I wonder if I should wait for her passing before canceling or if I can stop payments using her credit card. I am also unsure of the process for closing her email account after she is gone since she can't provide her password. Her name is Marilyn Tracy, and her inaccessible email is [redacted] She resides at [redacted] E. Main St. Unit 19, Hillsboro, OH [redacted]. Please use my contact information for any further queries. Thank you for your understanding and help. Regards, Julie.

While I was on vacation, I got locked out of my email because I missed an email from MSN. This email is crucial to me, but I've struggled to verify my account due to memory issues. I need help getting my account reactivated. I can provide various ways to prove my identity except for my recent emails from three weeks ago. The email in question is [redacted] The MSN call service is no longer available, so I've been trying to resolve this through their website.

My computer crashed, and now it's stuck on a blue screen asking for the password of my Hotmail account. Unfortunately, I didn't write down this password. I've tried resetting it, but it says the phone number is wrong. I've filled out several reset forms, but they keep getting rejected for not having enough information. I'm disabled and use an electric wheelchair. My Hotmail account, [redacted], contains important email addresses and PIN numbers related to my disability and health needs. Please, I need help or to be connected with someone who can assist. You can contact me at [redacted] or on my mobile at [redacted]. Please, can you reset my account?

My MSN account was hacked and hijacked back in August. After investigating, it appears the hackers are located in Nigeria with the IP address [redacted].[redacted].76.[redacted]. The password was changed, preventing me from accessing my account. Lately, I've been receiving "sign-in failed" messages, indicating the hackers might be done with my account. I am looking for assistance to regain control of my MSN account, reset the password, and begin using it again since I've resorted to using a Gmail account instead. If anyone can help me recover my account and establish a new password, please reach out to me at [redacted] Thank you in advance for your support in resolving this issue. -Del Whittaker

I have been struggling to reset my password, but each time I try, I receive the following message: "We have received a request to recover your Microsoft account at we**[redacted]; however, the information provided was not enough for us to validate your account ownership. For security reasons, we have blocked your account and suggest submitting a new account verification form with as much accurate information as possible to increase your chances of regaining access."

I have been attempting to reset my password without success. I keep receiving a message stating that the information provided is not enough to validate my account ownership. As a security measure, my account has been blocked until ownership can be verified. To proceed, I need to submit a new account verification form with accurate information. The more details I provide in the form, the better the chance of regaining access to my account. I appreciate any guidance to help me complete the form effectively.