MSN Windows Live Assistance Customer Service Issues

I need to reset my Hotmail email address, [redacted], and was instructed to fill out a request form. However, one section required me to provide the recent email address I have sent an email to and the subject, which I cannot do as I haven't used this email for sending emails. Can you please suggest an alternative method to reset the password for this email address? Thank you.

Hello, I have been encountering issues with accessing my Hotmail account. When I relocated to Australia from Brazil three years ago, my account was blocked due to a change in IP address. Despite numerous attempts to recover the account, I consistently receive the same message stating that the process cannot proceed. The last time I accessed this account was almost four years ago, making it difficult for me to recall specific emails and details associated with it. I have important documents related to my previous job and internship stored in this account, so it is crucial for me to regain access. Thank you, Renan O.

I recently purchased a new iPhone and encountered a problem during the setup process. I was asked for my email and password, but I haven't used a password in over two years and now I'm stuck. Dealing with this issue has been frustrating, and I'm not making any progress. Despite being a long-time supporter of Microsoft, I am extremely frustrated with the situation.

I traveled to a different country, and my account has been locked. I have tried multiple times over a month to unlock it. I provided the recovery email, received the code, but still, when I fill the forms, I get an email saying I haven't provided the correct information. I'm having a really hard time unlocking my account. Could you please help me unlock my email account? Thank you. Email address: [redacted]

I am having trouble recovering my hacked Outlook account. Despite providing the last contacts I sent emails to, neither the ones sent by the hacker nor my legitimate contacts seem to work. The hacked email is [redacted], and the supposed recovery email is not an email but my iCloud account. Please contact me at [redacted] for further assistance.

I have been using my Hotmail email, [redacted], for years, registering it with various services like Instagram, Amazon Prime, and Skype. I recently relocated for education, prompting security verifications. Despite using this email for a decade, I struggle to recall childhood information. Urgently, I am unable to access my Instagram account due to the code being sent to this email. Despite repeated attempts, I cannot pass security questions, and I no longer have the associated phone number.

I am having trouble logging into my account [redacted] When I try to log in, I receive an error stating "That Microsoft account doesn't exist. Enter a different account or get a new one." However, when I try to create a new account using the same email address, it shows an error saying "Someone already has this email address. Try another name." I urgently need to access time-sensitive information sent to this email address.

I am having issues accessing my [redacted] account. Although I follow the instructions, I keep getting stuck in a loop and eventually received an email at [redacted] stating that I have requested too many codes for the day. My account was created in [redacted], and due to sending frequent emails to yahoogroups, it is not recognizing my usual email. I have only two other email options, [redacted] and public trust [redacted] It is urgent for me to regain access as Yahoo will delete my emails on the 14th. I am uncertain if I joined as Merrica Forsaith or Merrica Forsaith-smith after getting married in [redacted]. Although I relocated several times, I am currently residing in postcode [redacted]. Kindly assist this older lady in accessing her mailbox. Thank you, Merrica.

Hello, I am writing to inform you that my email ([redacted]) was stolen several years ago. Despite multiple attempts to recover it, I have been unsuccessful. This email is crucial as it holds the script of my previous Arabic Novel, which is of great importance to me. I kindly request your assistance in recovering it. Thank you, Deaa Elsayed Ali Assistant Professor Sinai University Egypt

I am unable to access my Instagram account since I created it approximately 10 years ago with my old Hotmail email that I haven't used in years. I can't recall any of my information from back then. To regain access, I need to retrieve my old email account details in order to log in to Instagram and update my email address. This is the first time I've faced login issues, as it now requires me to sign in with my original account details which I can't remember. I would appreciate some assistance with this matter.

I have an old iPhone 4s with an iCloud account locked and linked to a very old Hotmail account that I no longer have access to. After a long search, I found a list of emails that might be helpful. I tried answering some questions to unlock the iCloud account, but I couldn't provide enough information. Now, I can't access the Hotmail account and consequently, I can't access the iCloud account linked to that specific email. I've been trying to recover it for the past two years without success. Please note this is a genuine request for help as I am desperate to access the email. I've exhausted all possible ways to solve this issue. Email: [redacted] Other emails created by the same user: [redacted] I have an alternative email I can't recall, and I've tried to recover the email by providing info like a Skype name and contacts from many years ago, but it's not enough. I hope you can assist me with this.

I am experiencing issues with my Hotmail account that was hacked. It was compromised a few months ago, but I managed to regain access in November until it was hacked again. Despite providing the backup email code and library code, I am unable to reset the password for [redacted] This is concerning as I have important accounts linked to this email address. I urgently need assistance to recover it to avoid losing crucial files. I can provide identification if needed. Thank you, Gidget Booth.

I'm 65 years old, so I'm not very tech-savvy. I've been trying to access my account for 2 hours, but I can't remember my password. I tried answering the security questions about who I last emailed – my solicitor and estate agent due to a recent move. However, it says those email addresses are not valid. I've checked, and they are correct. I can't recall the exact email subject headings. I could provide my husband's email address.

Hello, I have been locked out of my account for the past two days. I cannot access my email because someone hacked my account. I tried to reset it on the website, but because I did not answer a few questions correctly, they do not believe I am the account owner. I have attempted several times, but it keeps asking me the same questions. I created this account over 15 years ago and do not remember all of the details. This is frustrating as I use my email daily for everything and need this resolved quickly. Can you please advise on what steps I can take next? Perhaps providing a customer service phone number would be helpful. The last issue number I received is [redacted]8. Email address: [redacted] Thank you, Gabriella.

My Hotmail account [redacted] has been hacked by someone, causing significant problems for me. As there are many sensitive documents and data stored in that account, I urgently need it to be permanently deleted, not after the standard 30-day wait period. Despite my attempts to access the account and delete it myself, the hacker is preventing me from doing so. Considering the risk of potential misuse of the information on the account, I kindly request immediate deletion of the mentioned account. If necessary, please reach out to me for verification using the backup email address that I will provide. Your prompt attention to this matter is greatly appreciated.

Hello, I am seeking assistance with my older Hotmail account, [redacted] I am struggling to recall the password for this account. Despite this, I can still access the account on my previous iPod. I am keen to use this email on my new device as the iPod is on its last legs. This account is linked to an online game I am actively involved in. I have attempted various recovery methods without success. As I remain logged in on my old device, could you please send a recovery link or aid me in accessing the account again? I can verify my ownership of the email. Your help would be greatly appreciated. Thank you.

Dear Support, I am experiencing an issue with my outlook.com login. My email address, [redacted], works fine for receiving emails on my mobile phone. However, I am unable to send emails due to a server rejection error prompting me to sign in and validate my account. Upon signing in, I briefly see my inbox before encountering the error message "Something went wrong. We can't get that information right now. Please try again later." This issue persists across different devices, browsers, and internet providers. It arose after I updated security protocols, received confirmation that everything was fine after 30 days, yet now I am unable to send emails from [redacted] Your assistance in resolving this matter would be greatly appreciated. Thank you.

Regarding my Hotmail email account, I noticed that all emails received before [redacted] were deleted without my action. I am deeply concerned as some contained important information and sentimental value, especially one from my recently deceased sister. I am requesting assistance in retrieving these emails from a backup prior to [redacted]. Despite my attempt to address this issue with Hotmail support in September, the matter remains unresolved due to my absence with no internet access. Furthermore, I continuously encounter an inconvenience when logging into my Hotmail account, where I am repeatedly prompted to verify my account via email or text. Despite selecting the option not to ask again, the prompt persists, adding to my frustration with the software's functionality.

Buenos días, mi nombre es AbigailHigareda y necesito ayuda para recuperar el acceso a mi cuenta de correo [redacted], la cual he tenido por varios años. No recuerdo la información necesaria y necesito acceder a mi cuenta de Instagram vinculada a este correo. Por favor, ayúdenme, es muy importante para mí. Gracias.

My Hotmail account has been hacked, and I am not receiving some emails. I sent a test email to another account, and it went through, but I can't receive the reply in Hotmail. I haven't received any emails today, which is unusual. I suspect it was hacked after clicking on a link in a LinkedIn message, which then sent out scam messages from both my Hotmail and LinkedIn to my contacts. This has caused issues with my inbox. I need assistance in restoring my email. Thank you.