MLB.com Customer Service Issues

Last night, I eagerly recharged for [redacted] Diamonds with the intention of acquiring the "Lady Vengance" skin for Selena. Unfortunately, after spending the Diamonds, I received nothing. I am hesitant to recharge another [redacted] Diamonds for a total of [redacted] as I don't believe the skin is worth that much. I was expecting to receive 3 Starlight in a row and one Lightborn skin with the initial [redacted] Diamonds, but I got nothing in return. This situation is very disappointing and makes me feel foolish for making the purchase. I need assistance understanding why I did not receive the items I expected. This experience feels like a questionable transaction to me. Thank you.

Hello, I am very disappointed with my recent purchase of [redacted] Diamonds for the "Lady Vengeance" of Selena skin. Unfortunately, after spending the Diamonds, I received nothing in return. The skin seems overpriced at [redacted] Diamonds, and I am hesitant to make another purchase. I was expecting to get 3 Starlight skins in a row and one Lightborn skin with those [redacted] Diamonds, but it seems excessive for just one skin. I feel foolish for falling for this. Can someone please explain why I did not receive anything after my purchase? Thank you.

I believe my account has been compromised. Initially, I attempted to "Sign out all devices" but it was unsuccessful. The hacker managed to link their TikTok account to mine and eventually forced me out of my own account. Despite trying to regain access using my Apple ID and Moonton account, I couldn't recover it as I had forgotten the password. Even the Apple "Game Center" connection has been severed. I have been a loyal player for a significant period of time and am eager to regain control of my account. I hold my account ID and am seeking assistance to prevent having to abandon Mobile Legends: Bang Bang. Your help is greatly appreciated.

I haven't played since [redacted], but my sibling noticed my account active with a different name in a ranked match. Upon investigating, I found someone had accessed my account and was about to join another ranked game. Account info: - Moonton: [bu***_e**@hotmail.com] - Google: [etosha***@hotmail.com] - Facebook: [bu***_e**@hotmail.com] I used to play as Tigrel, Nana, Angela Previous rank: Grandmaster 2-3 (probably Season 13) Commonly used usernames: etoloser, saethem, saevus Old squad: BW (Black Whale), reunited with MamaWhale Mentor: Moskov I am creating TikTok and VK accounts to link with the other platforms. I'm concerned about my account's security since the intruder has been attempting changes since September, as seen in my Outlook junk mail. Any help would be appreciated. Thank you.

Hello, I had originally connected my account to the email [redacted] Unfortunately, I lost access to that email and didn't realize it until I switched to another email address. Now, when trying to log back into my Light_Wolf account, I am prompted to verify it by entering a code sent to [redacted], which I no longer have access to since I deleted it while clearing out emails. I really need help as I don't want to lose my Mobile Legends account.

I have encountered an issue with the game during the ban and select hero phase in the qualifying matches. Every time I enter this phase, the game suddenly restarts. This only happens in qualifying matches as other modes work fine. Despite having sufficient memory and optimization on my phone, this issue persists. I am puzzled by this recurring problem and seek guidance or a solution to prevent being marked as afk in these matches.

Hello, At 10 a.m. EST on April 1, [redacted], my account on MLBB was hacked, and the recovery email was linked to another account. I have provided all the necessary details below for your reference: Account ID: [redacted]69 Server: [redacted] In-Game Name: SayakSG Squad: HEAVENS WRATH Play Store Gmail (previous): [redacted] Previous bound Gmail ID: [redacted] I have noticed that the account was accessed from the mentioned time. Additionally, I received a rebind request, and I suspect the hacker's bound ID is [redacted] I kindly ask for your assistance in resolving this matter and providing the reset information to the email address associated with this account. Please inform me if further confirmation is necessary. The hacker is misusing my account to deceive other players on my friend list. Thank you for your help in advance.

I recently took a break from the game and uninstalled it. Upon my return, I expected all my skins to be saved. To my surprise, when I logged in, it seemed like a new account. I attempted to retrieve my original account by going through the account recovery process. Unfortunately, after entering my information, it stated that my account isn't linked to the provided details. I kindly request assistance in recovering my original account. Thank you for your attention to this matter. Username: Raphtala

My Mobile Legends account has been hacked. The hacker linked it to their fake Facebook and TikTok accounts and established a secondary verification method, taking full control of my account. I am unable to log in now due to multiple incorrect password attempts, leading to a message stating I must try again after 24 hours. When I attempted to log in again, the system no longer recognizes my email address. Despite contacting Moonton developers through the Play Store, their responses have been frustrating. They require the accurate registration date, which I struggle to provide as I have deleted my emails from that time frame. Additionally, I provided purchase receipts as proof of ownership, a detail a hacker wouldn't have. However, Moonton continues to insist on the registration date to validate my ownership. I have invested a significant amount in this game and hope to regain access to my account.

Hello! I recently regained access to my hacked account with the assistance of GM Alice. However, I am unsure how to log into my account now that it has been recovered. While GM Alice removed all third-party access, she did not provide clear instructions on how to log back in. She mentioned something about finishing the Novice Tutorial and then accessing account settings, but I am unsure of the exact steps to take. Could you please guide me on how to log into my account using the information GM Alice provided? I appreciate the help I have received in recovering my account after it was hacked four months ago. Your assistance in this matter would be greatly appreciated. Thank you and stay safe.

My Mobile Legends account was stolen when my devices were taken. Unfortunately, I can't locate my Vivo phone as it was stolen in a rural area. I am eager to retrieve my Mobile Legends account, as I plan to get a new phone. Back in [redacted], I linked my old Facebook email to my ML account but have since forgotten it. My ID is [redacted]31([redacted]), and for assistance, I will use my sister's email. I am reaching out for help on behalf of my brother, for whom ML is a helpful distraction from social issues. He is currently alone in our village caring for our grandparents, isolated without peers to talk to. He recently had an accident while out getting breakfast, and some individuals took advantage of the situation to steal his phone. This experience has left him traumatized, and I would greatly appreciate any assistance in resolving this matter for him.

Hello everyone, I've had my game account for years, but I uninstalled the game a couple of months ago. I always logged in using my Google account. However, now the game is asking for a second account and not accepting the Google login option. I'm having trouble remembering the details of my second account, [redacted] If there's a way for you to send me a password or transfer the account to my Google email ([redacted]), I would really appreciate it. I don't want to lose access to my account due to these new login changes. My second account, [redacted], is currently blocked as I can't recall the information associated with it. Thank you for your help.

My account was hacked by a player from Myanmar. My name is ☆Żõmį ✓ and I live in Melbourne. I urgently need access to my account back. Unfortunately, I've forgotten my account ID, and the hacker has disconnected everything associated with it, making it impossible for me to log in. As a result, I've created a new account named Bʀᴀxʏ ᴛʜᴇ. On my old account, I have spent over $[redacted], and I am very eager to regain access and not lose all my progress. I am considered one of the top Yu Zhong players in Victoria, and it's crucial for me to recover my account. My original account had a name starting with Zomi and a tick symbol at the end, and my second account is called Braxy. I'm unsure how to proceed in recovering it, so I would appreciate any assistance you can provide.

I had a tough experience last night where I was physically assaulted, and my phone was taken and broken during the incident. Unfortunately, I hadn't linked my game account (kirvesjenna) to any email addresses, only having a Google email and a Hotmail email. As I am getting a new phone soon, I'm hoping to be able to link my character to one of these emails to avoid starting the game from the beginning. My Mobile Legends username is kirvesjenna, and I am eager to continue playing without losing my progress. You can reach me at [redacted] or [redacted] I really appreciate any help to resolve this issue as I am deeply invested in the game.

Hello Moonton, I want to report an account theft that occurred eight months ago. The account number in question is [redacted]76([redacted]). I used to be the owner of this account, but it was taken from me eight months ago due to my late work hours and lack of time to play. Upon checking recently, I discovered my account was stolen. I tried to log in using both my Moonton and Facebook accounts, but was unsuccessful. This account holds sentimental value for me as I've had it for nearly three years. To validate my claim, I made a $10 purchase for the Badang zodiac skin. Although I'm unsure if this proof will suffice, my Gmail is still linked to the game as is my Facebook. I kindly request assistance as I have made substantial investments into this account and am willing to continue doing so.

Hello Moonton, I am a Mobile Legends player known as Delta Shadow. I encountered an issue where I was muted for 2 days following a classic match. I was providing instructions to my teammates about ganking and pushing turrets, and despite winning the match, I received reports for trash-talking, which I did not do. After being muted for 2 hours, upon logging back in, I noticed that the mute was still in effect. This ongoing silence is making it challenging for me to participate in matches as I have lost my winning streak and cannot play rank. I kindly ask Moonton to address this matter promptly, as it is hindering my gameplay. I assure you that I will refrain from any negative comments towards my teammates, even in difficult situations where I require their support. Your swift resolution of this issue is greatly appreciated.

Dear Moonton Company, I am reaching out due to concerns about the MLBB Facebook page in Malaysia. As Myanmar players residing in Malaysia, we have encountered derogatory language and unfair treatment from some Malaysian and Indonesian players during gameplay. Despite reporting these incidents multiple times, no action has been taken by GM Malaysia. This has resulted in a negative gaming experience for us. We love MLBB and actively participate in events, but the toxicity directed towards us has been disheartening. We are seeking fair treatment and a more enjoyable gaming environment. Currently, I am facing a one-week ban in the midst of collecting Layla and Fanny skins. I have already completed 35 draws and would greatly appreciate your assistance in resolving this issue. I regret any inappropriate remarks made and hope for a positive resolution to this matter. Sincerely, A loyal supporter

Hello Moonton, I am interested in participating in the spin events "Hello Kitty." I have a dream of owning the Roger Cyborg Werewolf skin. Unfortunately, I currently do not have two Roger skins, specifically Roger Prime and Cyborg Werewolf. The Roger Prime skin is out of my budget, so I am hoping to obtain the Cyborg Werewolf skin through this spin event. This skin means a lot to me, and I am determined to acquire it. I would appreciate your support in making my dream come true. Thank you for considering my request.

I have many complaints about Mobile Legends: Bang Bang (MLBB). I started as a Warrior, an easy rank, but when I reached Grandmaster, I kept losing. It's frustrating not to get wins, especially when I'm so close to victory, but then the enemy levels up and turns defeat into victory. The heroes Zilong and Layla level up too quickly, making it impossible to win. I try my best, but the enemies are always stronger. I feel bullied by the game as it won't let me succeed. The stunning and slowing effects are excessive and unfair. I feel like the game is against me. I want the ranking system to be changed so I don't lose stars when defeated. I love MLBB, but it's disheartening to always lose. The game needs to be fixed to make it more fair and enjoyable.

My account seems to have been hacked by someone named Lawrence T. My original account contains my Moontoon primary email, recovery email, and a third-party Facebook account. Upon logging in, I was prompted for verification through my recovery email, which was confusing. After logging in, I noticed that my username had been changed to "Fcking Luffy," which I find inappropriate. Upon checking, the hacker had linked the account to TikTok and Google Play. The audacity of this person even contacted customer support claiming my account was theirs. I want their name removed from my third-party logins. If necessary, all third-party associations should be removed, leaving only my primary Moontoon account and recovery email. Also, kindly change my username back to Avilancer, which is my in-game name across all my games. I am displeased with having to pay to change my name when I did not initiate or want this change.