MLB.com Customer Service Issues

Archive 8

The following are issues that customers reported to GetHuman about MLB.com customer service, archive #8. It includes a selection of 20 issue(s) reported August 26, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
When I try to switch accounts, I am prompted to enter an ID for my main account linked to Facebook or Gmail. I have not played in years and cannot recall the account ID. I have tried searching by name without success. I am unsure if my account was compromised or if I am forgetting something. Any assistance in recovering my main account would be greatly appreciated. Thank you in advance. - A. T.
Reported by GetHuman6508897 on गुरूवार, २६ अगस्त २०२१, सुबह ८:२० बजे
I am a big fan of MLBB, especially Brody is my favorite hero. Unfortunately, I lost my phone and forgot the password to my connected MLBB account, [redacted] I tried to log in through Facebook, but I can't receive the verification code due to my lost Redmi Note 6 Pro. I also attempted to log in via my Moonton account, which also requires a verification code sent to [redacted] I implore MLBB to assist me in retrieving my account with the in-game name Kim Jeon and ID [redacted]69. I have made significant progress in this account, especially in storing Battle Points for Aamon. I am willing to provide my Moonton account password, which is Kyurem123. Please help me recover my account - [redacted] Additionally, my Facebook account is [redacted] Your help in this matter is greatly appreciated.
Reported by GetHuman-hamantsh on रविवार, २९ अगस्त २०२१, सुबह ५:४८ बजे
Hello! I previously used an Android phone and had the advanced server on my Moonton account. However, after switching to an Apple device, I found it challenging to switch between servers. When attempting to switch servers and selecting my advanced server account, I am consistently prompted to update my Mobile Legends application. I am eager to find a solution to access my advanced server account since I have already changed phones, and both devices I am currently using operate on iOS. To assist you in locating my account, please search using the following details: Moonton email: [redacted], IGN: Ozner. Kindly send me an email outlining the necessary steps to resolve this issue promptly. I am hopeful for a speedy resolution. Thank you for your assistance!
Reported by GetHuman6556967 on शनिवार, ४ सितम्बर २०२१, रात ८:१७ बजे
I recently received a message from someone offering a free skin for my game. After chatting with him on Facebook, he asked me to complete a task by resetting my Moontoon account through a link he provided. I realized too late that I was being deceived when my account settings were tampered with. Despite trying to secure my account by removing all devices, he managed to gain access. He then promptly blocked me on Facebook. I hope Moontoon can address this issue promptly as I have invested a significant amount, RM2000, in my account. I urge Moontoon to provide assistance to others who may have fallen victim to similar deceitful practices like mine.
Reported by GetHuman-stylerm on रविवार, १२ सितम्बर २०२१, सुबह ४:५७ बजे
I received a suspension from Moonton even though I did nothing wrong!! Now they sent me a message saying to end my suspension, I need to buy many expensive skins in Mobile Legends. The problem is I don't have enough money to do what they are asking. I can't access my ML account because I switched to another account using Facebook. Now I want to go back to my main account, but Moonton banned my Gmail and Moonton account, so I can't get back in. At first, I just wanted them to give me details about my Gmail if it's secure!? Then they accused me of using an injector app, which I didn't. I enjoy playing Mobile Legends and spend a lot of time and money on it. They suspended me until September 28, and for 20 days, I tried to defend myself as I am innocent. However, they offered me to buy many expensive skins in Mobile Legends to end my suspension. Thank you very much! God bless.
Reported by GetHuman6627803 on बुधवार, २२ सितम्बर २०२१, सुबह ९:२२ बजे
I recently switched my main account to a smurf (Facebook account) and played several matches on the smurf. However, the next day, I attempted to switch back to my main account but was unsuccessful. I tried using Google and my Moonton account, but it didn't work. When I tried to switch to Google, it connected to a different account. I am struggling to regain access to my main account where I made Dias recharges and am the Squad leader. I enjoy playing Moonton games and have been playing since my childhood. I really need your assistance, Moonton, to retrieve my main account, which was linked with my Moonton account. Any help would be greatly appreciated. Thank you.
Reported by GetHuman-vabeilai on गुरूवार, ३० सितम्बर २०२१, दोपहर १०:५४ बजे
Account Recovery Request I need assistance recovering my stolen account. The account problem is that my account is stolen. I would like to disconnect account A. Google. The Account ID for the account I want to disconnect is [redacted]9. My nickname is lilBro, and I primarily used a Redmi 10X 4G to login. The registration date for my account is [redacted]-03-10, and it was hacked on [redacted]-10-04. The previous nickname of the account was hmzzmhhmz. I have purchased diamonds multiple times from codashop with Order Number [redacted]. I am currently using Account ID [redacted]35 on Server [redacted] with a Character Level of 36. I would appreciate any assistance in recovering my hacked account. Thank you for your help.
Reported by GetHuman6669796 on सोमवार, ४ अक्टूबर २०२१, दोपहर १:०५ बजे
My account was hacked yesterday, on October 9, [redacted]. The hacker unbound my Moonton account. I have been playing since season four. The account name is ʜ ɪ ɴ ᴀ ᴛ ᴀ. The billing address is under the name Arissa Rosli. The email address associated with the account is [redacted] Please assist me in recovering my account as soon as possible. Thank you.
Reported by GetHuman-maziahta on शनिवार, ९ अक्टूबर २०२१, शाम ६:१० बजे
I recently set up two-factor authentication on my Mobile Legends account but realized I used an old Gmail address that I can no longer access due to forgetting the password. I am hoping that Moonton can assist me in recovering my Mobile Legends account and updating it with a new Gmail address.
Reported by GetHuman6708629 on गुरूवार, १४ अक्टूबर २०२१, रात ९:०२ बजे
Dear Support Team, I am reaching out for assistance in recovering my stolen ML account. The account information is as follows: - Account Problem: My account is stolen - Account to disconnect: Moonton - Account ID to disconnect: [redacted]1 - Nickname: 알프레드 - Server: [redacted] - Primary login device: Huawei - Registration Date: [redacted]-03-21 - Hacked Date: [redacted]-10-15 - Previous Nickname: 알프레드 - Current Account ID: [redacted] - Current Server: [redacted] - Character Level: 8 - Order Number: [redacted][redacted]29 I kindly request your help in recovering my account due to a hack on the associated Moonton account. I have been unable to access it. Thank you for your assistance.
Reported by GetHuman6719109 on सोमवार, १८ अक्टूबर २०२१, दोपहर २:३९ बजे
Good morning, I am writing because I am deeply disturbed by what occurred this morning. A close friend of mine, who is an experienced Johnson player with over 8,[redacted] games under his belt, was suddenly banned for cheating after reaching 2,[redacted] points in just one season purely through his skills. He attempted to log in today only to discover he was banned for life due to alleged cheating. I can supply screenshots to support his innocence. He is not a cheater; he puts in the hard work and has never resorted to unfair means. He is not just a friend but also my trusted squadmate, and it breaks my heart to see him unjustly accused. I am reaching out to you in the hopes of resolving this terrible misunderstanding and getting him back into the game where he rightfully belongs.
Reported by GetHuman-ykalam on मंगलवार, १९ अक्टूबर २०२१, सुबह ९:४१ बजे
Hello, good evening. Initially, someone messaged me on my ML account, instructing me to connect with them on Facebook to receive my diamonds. Though hesitant, I investigated and found them to be a genuine individual affiliated with the "manager mobile legend bang bang Shanghai community." I followed their steps to claim the diamonds, but upon accessing my account, I noticed an unauthorized login. Despite my attempts to remove the intruder, they bound the account. I can still access my Gmail, but the hacker enabled two-step verification. Please assist me in recovering my account. Awaiting your positive response. Thank you. The evidence is in the provided pictures for verification of my past transactions and the situation. IGN: Neil ID: ‪[redacted]68‬ ([redacted])
Reported by GetHuman6729401 on गुरूवार, २१ अक्टूबर २०२१, दोपहर ११:५९ बजे
Hello, good morning. Initially, he contacted me on my Mobile Legends account, directing me to chat with him on Facebook to receive my diamonds. Initially doubtful, I checked his Facebook profile and he appeared to be a legitimate individual from the "Mobile Legend Bang Bang Shanghai Community." Following his instructions to claim the diamonds, a third party gained access to my account. Although I tried to unbind them, I was unsuccessful. While I can still access my Gmail account, the hacker enabled two-step verification. I am seeking assistance to regain control of my account. Hoping for a positive response. Thank you. I have provided evidence in the attached images. Please review my past transactions to verify the incident. In-Game Name: Neil ID: ‪[redacted]68‬ ([redacted])
Reported by GetHuman6729401 on गुरूवार, २१ अक्टूबर २०२१, दोपहर १२:०१ बजे
My account was hacked by an Indonesian hacker last season 21. I can play through my Moonton and Gmail accounts, but the hacker linked their Facebook account to my account. In season 22, the hacker is using my account and lowering my credit score. I tried to log them out of Facebook and TikTok but couldn't. The hacker even demanded $[redacted], but I refused. I contacted Moonton multiple times through the game and email, but they haven't responded. Please Moonton, help me. I spoke to KOL streamers in Manipur, India, and they said my credit score must be above 60 for them to assist. The hacker keeps making me go AFK every day, preventing me from reaching a credit score of 60. Please, Moonton, I hope you can assist me in this situation.
Reported by GetHuman-nongdamb on बुधवार, १० नवम्बर २०२१, रात ३:०३ बजे
Dear Mobile Legends, During the M1 event, my account was hacked. The individual who hacked it also gained access to my Gmail account [redacted] and Facebook. This caused me to be logged out of the game on my iPad and reset my iOS on my iPad mini 5th generation. My ID was [redacted]89 on server [redacted]. I had invested over $[redacted] on this account and it saddens me deeply that it got hacked. I have been unable to access my Gmail as the hacker changed the password and phone number associated with it. I even had a YouTube channel where I posted Mobile Legends gameplay videos, but they were deleted post-hack. The profile of my ML account shows changes made by the hacker, such as flag and nickname alterations. I have tried reaching out via email but have received no response. I am willing to provide proof of ownership through in-game and bank transactions. Please assist me in reclaiming my account. Phone Number: +1 [redacted] Thank you.
Reported by GetHuman-jasonrz on मंगलवार, ३० नवम्बर २०२१, रात २:०४ बजे
To be honest, I find this game station to be extremely abusive on this platform. The humiliation, discrimination, and vulgar content are unacceptable. Actions that deduct credit score are frustrating, especially since there seems to be no age limit, exposing kids to such inappropriate content. It's concerning that players cannot relax and instead leave feeling more frustrated. It's essential to address these issues as it's not a suitable environment for anyone. Hopefully, changes can be made, or there may need to be further action taken regarding this matter.
Reported by GetHuman-atavishe on शनिवार, ४ दिसम्बर २०२१, सुबह ६:५६ बजे
Subject: Appeal for Account Unban Dear Moonton Team, I am writing to appeal for the unbanning of my Mobile Legends account under the IGN: Petrovs and ID: [redacted] ([redacted]). Recently, I inadvertently clicked on a link shared by a friend that led to cheat content. I am truly sorry for this mistake, and I assure you that it was the first and last time I engaged with such content. I humbly request your assistance in restoring my account as I have been an active player since [redacted] and have invested a significant amount of money into the game. Please consider my plea and allow me to continue playing Mobile Legends. I am committed to upholding the game's integrity moving forward. Thank you for your understanding and prompt attention to this matter. Sincerely, Petrovs
Reported by GetHuman-mikhwans on सोमवार, ६ दिसम्बर २०२१, शाम ५:१९ बजे
A while back, I used to play Mobile Legends on my iPhone with the account name Lee Sin. I took a break and uninstalled the game but now I want to get back into it. Unfortunately, I no longer have access to the iPhone and I don't think I linked the game to a Moonton account. I still remember all the heroes I had and can provide evidence of playing with my friend on that account. It's challenging to locate my account due to the numerous players with the same in-game name. Implementing unique in-game names would be a helpful feature to address this issue.
Reported by GetHuman-ronctrog on मंगलवार, १४ दिसम्बर २०२१, सुबह ५:१७ बजे
Hola, buenas tardes. Ayer, al abrir mi cuenta, fui redirigido al tutorial como si acabara de descargar el juego, a pesar de estar en el nivel 65. Tenía más de [redacted] diamantes que compré recientemente y también tengo facturas de las transacciones en Google Play. Intenté el proceso de recuperación, pero fui bloqueado por exceder el número de intentos. Poseo mi ID y número de servidor. Agradecería su ayuda para recuperar mi cuenta.
Reported by GetHuman6911955 on मंगलवार, १४ दिसम्बर २०२१, शाम ७:०५ बजे
Username: B@loo I accidentally reset my phone and now I can't log back into my account because it requires verification through my Moonton account, which I lost 1-2 years ago and it has been deleted. Thus, I am unable to use my old email. I would like to update it to my new email [redacted] Kindly assist with my request. I appreciate your help, and I will ensure not to repeat this mistake. FB: Д.Алдарбаяр
Reported by GetHuman6922671 on शुक्रवार, १७ दिसम्बर २०२१, दोपहर १:०५ बजे

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