LinkedIn Customer Service Issues

I deleted my account a few months ago, but it still appears as the first search result on Google. I need to either delete it permanently or regain control to update the information. Legal reasons prevent my business name and actual name from being linked. I've tried the usual methods without success. I created a new private account under my name; can these be merged somehow? Your assistance is greatly needed. My name is Rafal Kujawski, located in Australia, and my email is [redacted] Thank you.

Hello, I am currently locked out of both my recruiter and personal LinkedIn accounts. Last week, there was suspicious activity where someone was sending messages on my behalf, and unfortunately, I couldn't report it due to a system error. I have already provided my driving licence as proof of identity, but I urgently need access back since I am a Talent Manager handling job posts. As a corporate member paying over £22k annually, I request immediate reinstatement of my account. Your prompt attention to this matter would be greatly appreciated. Thank you, M. Botia Talent Manager at Hunter Boots

I have a LinkedIn account under the name Shireen Budhoo. Despite updating it with detailed information, I noticed that a different profile appears when I search for myself on Google. This profile belongs to Shireen Budho, a Systems Administrator, which I cannot access or update. My correct profile should be under Shireen Budhoo, displaying my role as an Operations Specialist and Comms Liaison. Please assist in making the second profile visible on Google instead of the outdated one. Thank you. - S.B.

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Just over a year ago, I canceled my LinkedIn Premium subscription due to unexpected fees. To my surprise, I discovered that LinkedIn has been continually charging my credit card each month, ranging between $29.99 and $31.00 for at least the past year, if not longer. I did not authorize these charges, nor did I knowingly agree to any subscription. It has been challenging to find assistance within the LinkedIn App. I am seeking a refund for all the unauthorized charges made since my initial cancellation.

I urgently need my LinkedIn profile removed from Google search results. It contains outdated information that should not be public. The service provided has been unsatisfactory, and I demand immediate action. Failure to resolve this issue promptly will force me to seek external assistance to address this matter. Thank you.

Dear LinkedIn Customer Service, I wish to address the challenging experience I encountered while attempting to change my email address on LinkedIn after being a member for over 15 years. As a LinkedIn Premium member with a significant professional network, I am currently unable to access my original account with the email address [redacted], due to a recent change. In contrast, when I updated my email on Amazon Prime Business, it was a straightforward process that took mere seconds. My need to change my email is a result of a traumatic brain injury, which has left me incapable of handling stress. The complexity of LinkedIn's email update process has added undue stress for me. I am requesting six months of complimentary Premium LinkedIn subscription as a minimum compensation for this undue inconvenience. I expect a resolution within 24 hours of this notice. Please reach me at [redacted] or WhatsApp at +[redacted]72. Thank you, Phil Coates

Hello, I'm Theveny Chrissie, and my email is [redacted] I'm encountering an issue with my Sales Navigator trial. I signed up on January 8 for my studies at a business school in Lyon, France. My teacher introduced us to how Sales Navigator can benefit us in our future careers. I had a 30-day trial and set a reminder to cancel by February 7. I unsubscribed on February 7, but I noticed my account shifted from a trial to a year-long subscription, charging me [redacted] euros. As a student, I cannot afford the subscription. I made sure to unsubscribe on time, but now I'm confused about the automatic shift. I reached out through the "contact us" form on LinkedIn but haven't received a response yet. I genuinely believed I followed the correct steps. I appreciate your assistance.

Dear all, I have been a LinkedIn member for many years with over [redacted] contacts and groups. A few days ago, I received an email from LinkedIn stating that my account was receiving a lot of spam and asking me to validate my password and email address. (Understand now that the email was fake.) After replying, my account was completely deleted along with all my history. I signed up again with the same email and password, but now my account is empty. I would like to recover my account with all my history. My name is Mariano Aimar Diangelo and my email is [redacted] Looking forward to your feedback and instructions.

Hello, I am in need of assistance to either recover or delete my two old LinkedIn accounts. I have attempted to recover them, but I no longer have access to the email addresses and phone numbers associated with these accounts. Please help me resolve this matter as having these accounts active is causing me inconvenience when others search for my name. The two accounts that need to be addressed are: 1. [redacted] 2. [redacted]

I recently relocated from Australia to the UK. Trying to log in to my account on my laptop failed. The saved password is no longer working. The verification emails are being sent to an inactive business email ([redacted]). I tried using my other email, [redacted], but it's not recognized. My Australian number is (+61) [redacted] [redacted] [redacted], and my new UK number is (+44) [redacted] [redacted] [redacted]. I'm stuck in a loop as I can't log in to update my email, and the verification code is sent to the wrong one. I need to access my LinkedIn to promote my business in the UK. Please assist. Thank you. Karen D. (Lalis)

Hello, I am experiencing difficulties posting ads from my LinkedIn account. Despite reaching out to LinkedIn multiple times via email, the problem persists. It is frustrating to be repeatedly prompted to attempt various options to resolve the checkout issue as a customer. Formally, I am lodging a complaint and requesting that my Tateossian account under [redacted] be fully operational to allow me to post ads, make payments seamlessly, and receive satisfactory service. I await your prompt attention to resolve this matter. Thank you, Nora

Case number: [redacted]71 has been created regarding the following issue: I kindly request the cancellation of my Premium Subscription as I do not intend to renew it after the trial period. Due to recently obtaining a new job, I overlooked canceling the trial within the 30-day window, resulting in a debit from my linked account today. I did not receive any notifications regarding the renewal extension beforehand. I would appreciate it if you could refund the deducted amount and also suggest implementing a feature in your system to alert profile members nearing the end of their trial period.

Last month, I signed up for the free trial of "Sales Navigator." However, I was unhappy with the service and wanted to cancel before being charged. Despite multiple attempts via the LinkedIn Mobile App all weekend, I couldn't cancel due to an error message. Today, I spent an hour trying to contact LinkedIn customer service but was directed to the website to find the "live chat" option, which I couldn't locate. I'm requesting a full refund and the cancellation of the next 30 days of Sales Navigator on my account. It has been incredibly frustrating not being able to cancel and reach customer service efficiently. I'd prefer to resolve this matter over the phone rather than email.

Dear Support Team, I am urgently seeking assistance as I am unable to access my account and suspect it may have been compromised. This is the second time this issue has occurred. I have been a loyal member of LinkedIn for numerous years, boasting over 14,[redacted] connections, and hold a premium membership. My Account ID is [redacted], however, upon attempting to log in, I receive a message stating there is no LinkedIn account linked to that ID. After entering my user ID and password, I am redirected to an authentication screen. Despite correctly completing the steps, I am continuously unable to log in. Even after trying to reset my password by selecting "forgot my password," the system cannot locate my account using my user ID or phone numbers associated with the account ([redacted] and [redacted]). I kindly request prompt assistance to address and resolve this concerning matter. Please reach out to me at [redacted] or [redacted], or via email at [redacted] and [redacted] Thank you, Charley Gray

Hello, I recently started a free trial of LinkedIn Premium last month to aid in my job search. However, I have since found employment and no longer require access to my LinkedIn account or email notifications. Unfortunately, I was charged $32 for the upcoming month, and I only realized this a day late. I am reaching out to request a refund for this charge and to promptly cancel my membership. I have not utilized any of the premium features, as the charge just processed today. Your assistance in resolving this matter would be greatly appreciated. Thank you, R. Reeves

I attempted to create a LinkedIn account for my boss using the email address [redacted] (without the period) initially but he never got the activation email. I later added the correct email ([redacted]) which he activated. I used the code received, but couldn't switch the secondary email to the primary one, locking me out. I deleted the account to start over with the correct email, but I cannot log in now. Can you please help me out? I am in the process of setting up LinkedIn profiles for my team and need this resolved quickly. Thank you.

Sehr geehrte Damen und Herren, ich habe eine Frage bezüglich unserer beiden Firmenprofile auf LinkedIn. Unsere Firmenprofile "Accelerate Coach" und "Amaze Growth" sollen zusammengeführt werden, da wir beabsichtigen, die beiden Unternehmen sowohl virtuell als auch real zu vereinen. Ich wäre Ihnen sehr dankbar, wenn Sie mir bei der Zusammenführung der Firmenprofile auf LinkedIn behilflich sein könnten. Gerne stehe ich für weiteren Kontakt per E-Mail zur Verfügung. Vielen Dank im Voraus. Mit freundlichen Grüßen, Tim K.

I am unable to access my LinkedIn account, which I was using without any issues. I had it open in two windows when it logged me out and prompted me to reset my password after I incorrectly entered it. I received a PIN to reset it, which I completed. However, upon attempting to log in again, I was informed that my account had been restricted and needed to verify my identity. I provided my driver's license as requested but have not received a response. This situation unfolded quickly and without explanation. Access to my LinkedIn account is crucial for my daily work, so I urgently need assistance. I have actively used LinkedIn for over three years, primarily for Cielo Talent Management's Celanese account registration. Thank you for your help. Best, Sam B.

I have a LinkedIn account. Some time ago, they requested my phone number, which is [redacted], for signing in, and my account was fine. Then, they asked for an email address, which is linked to another one of my old forgotten accounts. This setback is making my job hunting more challenging. I have two accounts, which is confusing. I attempted to use my husband's number to keep going, but it led to more issues. I am Dawn M. on LinkedIn, where I have a profile picture, and I work as a social worker. The creation of the other account was an attempt to address my sign-in problems.