LinkedIn Customer Service Issues

Archive 88

The following are issues that customers reported to GetHuman about LinkedIn customer service, archive #88. It includes a selection of 20 issue(s) reported December 25, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello Team, I recently got a notification about a deduction scheduled for December 25th from my credit card for my Basic Account on LinkedIn. However, the money was deducted before I could unsubscribe from the Basic Account. I have already unsubscribed from the Premium Account post the deduction. Could you kindly assist me with a refund for this amount? I would appreciate your help with this matter. Thank you, Kapil
Reported by GetHuman-kapilgem on Wednesday, December 25, 2019 4:01 PM
Hello Team, I am writing to ask for the cancellation of the annual subscription transaction on LinkedIn that was charged to our corporate card. The bank informed us that we need a credit memo from LinkedIn to proceed with the refund for these charges. If you require any more information or documents to facilitate this process, please contact me. I look forward to your prompt response. Thank you.
Reported by GetHuman4151670 on Thursday, December 26, 2019 12:56 AM
I want to inform you that your confirmation email has been received. Your online banking account is being processed for a fund transfer to you via MT-[redacted] Swift transfer online Credit. To complete the transfer to your local bank account, you need to pay the online transfer pin activation charge of $[redacted]. This charge is necessary for activating the online pin, after which the transfer can be completed to your bank account in just 5 minutes. The $[redacted] for pin activation will be added to your inheritance donation money. Ensure you comply to avoid any delays or block on your account. Once the payment is confirmed, the money will be transferred directly to your bank account, and the original donation fund documents will be sent to you by DHL within 48 hours of the transaction. Please respond promptly to proceed with the online transfer.
Reported by GetHuman-nchimbif on Thursday, December 26, 2019 3:43 PM
Hello, my name is Lu F. I signed up for a one-month free trial of a premium membership, but I was actually charged for three months. I didn't find the premium service helpful during the first month, so I didn't intend to continue. I only noticed the additional charges on 12/23. I would greatly appreciate a refund for the three months I was charged for as I wasn't satisfied and hardly used the service. Thank you! Wishing you a Merry Christmas and a Happy New Year!
Reported by GetHuman-fanlufan on Thursday, December 26, 2019 6:07 PM
Dear Team, I am writing to address the restriction placed on my LinkedIn account since 12/25/[redacted] under the email [redacted] The reasons behind the restriction are as follows: 1. I began using LinkedIn more frequently due to job applications, resulting in me sending invitations to recruiters. There are currently pending invitations which I will withdraw upon account reactivation and refrain from sending in the future. 2. I messaged my connections to forward my resume using the same message to all connections. 3. I utilized the LinkedIn Easy Apply feature to apply for numerous jobs. Despite these actions, I want to clarify that no wrong or inappropriate activity was intended. I admit my lack of awareness regarding LinkedIn's rules and regulations because of my recent increased usage after a long hiatus. Moreover, I recently subscribed to the premium service. I have already submitted my ID proof to LinkedIn and kindly request the removal of the restriction to prevent any reoccurrence.
Reported by GetHuman4157368 on Friday, December 27, 2019 3:41 AM
Hello, I manage my company's LinkedIn page. Last week, I was able to invite people from my professional network to like the company page. However, since Monday, I no longer have access to this feature. How can I regain this functionality? Looking forward to your response. Best regards, Johanne
Reported by GetHuman4158176 on Friday, December 27, 2019 9:35 AM
Hallo, während der Feiertage stellte ich fest, dass mein Konto mit der E-Mail [redacted] eingeschränkt wurde. Ich konnte jedoch keine Gründe für die Einschränkung finden. Ich wäre dankbar, wenn Sie mir mitteilen könnten, welche Regel ich gebrochen habe und in welcher Form dies geschehen ist. In den Nutzungsbedingungen konnte ich keine Informationen dazu finden, die auf mein Verhalten zutreffen würden.
Reported by GetHuman4158302 on Friday, December 27, 2019 10:26 AM
I was informed that I would receive a reminder for the next billing after the trial ended. I relied on this reminder and lost track of the date. I wasn't using LinkedIn because I didn't know how it worked. Today, my bank notified me that I was charged Rs1652 by LinkedIn, which is quite high for a student like me. I hope you understand my situation and can cancel my subscription, as well as provide a refund. Thank you.
Reported by GetHuman-sumagira on Friday, December 27, 2019 12:50 PM
I am Ashiq Ferdous, a ReliSource employee based in Dhaka, Bangladesh. Recently, I attempted to access our company's LinkedIn account using the provided credentials. However, due to a password reset, our account "ReliSource" is now restricted. I have submitted my personal employee ID and passport for verification, but the process is moving slowly. This restriction is hindering our ability to post job ads promptly. Kindly assist in expediting the resolution of this matter so we can resume our recruitment activities efficiently.
Reported by GetHuman-aferdous on Friday, December 27, 2019 2:17 PM
I need assistance with my client's LinkedIn account. It was being managed by a social media manager who has unfortunately passed away. My client is unable to access the account as he doesn't know what email was associated with it. He has tried all the emails he could think of but without success. The account is vital for him, and he is willing to provide his state-issued ID to verify his identity. However, without the original email, he is at a loss on how to proceed. Any guidance would be greatly appreciated. Thank you for your assistance in advance.
Reported by GetHuman4160825 on Friday, December 27, 2019 7:03 PM
Hello, Thank you for replying. I've had this account for three years now. During this time, I attempted to network with individuals in my business field. Recently, after leaving my job, I've been looking for job opportunities within my field without knowing about the restriction rules. Should I create a new account, or is it possible to get another chance with my current account? I would appreciate your assistance if another chance is an option. If not, please delete my existing account so that I am able to open a new one. Looking forward to your response. Thank you.
Reported by GetHuman-atlasfix on Friday, December 27, 2019 9:03 PM
I apologize for the oversight as I recently started a full-time job that keeps me occupied for ten hours a day. I began my premium subscription with your program in late December on January 2nd. Unfortunately, due to unforeseen circumstances, my wife fell ill, and amidst the stress and the fact that I hadn't utilized the program all year, I neglected to cancel it. I am familiar with your services from using them in Washington, and I found them excellent. Although I only needed it for a week this time and retained it in case of job loss or resignation, I was charged on December 27th, [redacted]. As I had started a new job by January 2nd and kept the subscription active out of uncertainty, then my wife's illness occurred. While her condition, Lupus, is manageable, I am kindly requesting a refund for the aforementioned bank auto payment. Please feel free to reach out to me for any inquiries or to discuss the matter further. My contact details are Edward Cousar, email: cousar.edward@yahoo, and phone: [redacted]. Thank you for your understanding.
Reported by GetHuman-cousare on Friday, December 27, 2019 10:15 PM
Hello, I registered for the free premium trial offer on LinkedIn using the email [redacted] Unfortunately, I was charged for a month of subscription on the 26th, which I don't need. I am seeking a refund as it has only been a day since the automatic renewal. I look forward to receiving the refund and plan to subscribe to premium again when I am ready to job hunt. Thank you. Sincerely, Mahavir Rana
Reported by GetHuman4163084 on Saturday, December 28, 2019 3:54 AM
Hello, I am Anup Arora from India, and I have a LinkedIn account under the username [redacted] My account has been restricted by your team for the past 3 to 4 days. This issue started when I purchased a premium subscription for 1 month. After activating the subscription, my account became restricted, and I have been unable to use it since then. Please resolve this matter promptly and lift the restrictions on my account. I have also provided my identity proof to your website. Thank you for your assistance. Best regards, Anup Arora
Reported by GetHuman-anoopar on Saturday, December 28, 2019 7:51 AM
Dear Customer Support, I apologize for any confusion caused. Being new to LinkedIn, I was unexpectedly charged for the Business Premium subscription, which was not authorized. At the time of registration in November, my card was linked without funds in the account. On December 27th, the unauthorized charge was made. I kindly request a review of this matter and a refund as I am not actively using the service. Thank you for your assistance.
Reported by GetHuman-legitloa on Saturday, December 28, 2019 10:31 AM
I recently signed up for a LinkedIn Premium trial for one month but unfortunately forgot to cancel it within the free trial period due to being busy with finals and traveling. I was charged over $[redacted] for an annual subscription that I do not need. I have already cancelled my premium account and am seeking a full refund, except for one additional month's charge of $20. As a college student, this is a significant amount for me. I hope for your understanding and assistance in resolving this matter.
Reported by GetHuman4164614 on Saturday, December 28, 2019 3:08 PM
I signed up for a free Premium trial for one month and provided my card information. Planning to cancel before the trial ended as it wasn't beneficial for my current career stage. However, money was taken from my account post-trial without notice. I wish to cancel and request a refund. Unhappy with LinkedIn for the lack of communication regarding the trial end. Seeking a full refund for the deducted sum.
Reported by GetHuman-apixma on Sunday, December 29, 2019 3:31 PM
I have two accounts that need to be addressed. The email accounts are as follows: - [redacted] - [redacted] I have closed the account linked to [redacted] and wish to maintain the account connected to [redacted] Unfortunately, my [redacted] email is no longer accessible. I aim to update the email on the [redacted] account to my primary email, [redacted] However, the system indicates that it is linked to another account, likely the one I closed. Your help is appreciated. Thank you. -Ed
Reported by GetHuman-eyurs on Sunday, December 29, 2019 8:26 PM
My LinkedIn account has been hacked, and I am being pressured to send $[redacted] in bitcoin within two days. I think LinkedIn should assist in preventing these breaches. I have attempted to report the threatening emails through LinkedIn's website and contacted all the numbers I could find online for LinkedIn customer service, but none were operational. Could you please provide me with a contact number for LinkedIn to address this issue? My number is [redacted].
Reported by GetHuman4170147 on Sunday, December 29, 2019 9:06 PM
MINICARS.NZ LIMITED contact number is +[redacted]0. We subscribed to International Services a year ago and never received the service. Despite multiple attempts to address this issue, we were unsuccessful. Recently, we noticed an automatic renewal charge of NZ$[redacted].88 billed through Singapore for another year, which we do not want due to the lack of service received in the first year. We did not receive any emails allowing us to cancel or resolve previous issues. We request an immediate refund of the charged amount. Correspondence can be sent to [redacted] or [redacted]
Reported by GetHuman4170772 on Monday, December 30, 2019 12:31 AM

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