LinkedIn Customer Service Issues

Hello, I am Mr. Japheth Laboso, the account holder of Japheth Laboso. My email address is [redacted]. I am seeking assistance as my account was recently restricted. I acknowledge making an error by editing and using content that was given to me, which led to misunderstanding. This was my first mistake, and I am sincerely sorry for the confusion. I would be grateful for your understanding and assistance. Thank you in advance. Regards, Mr. Japheth Laboso.

To Whom It May Concern, I have made multiple attempts to contact LinkedIn through phone and email in order to request the permanent deletion of my account due to its restricted status. I kindly ask that your company promptly remove all my information from your database as I no longer wish to maintain an account with your platform. You can reach out to me via email at [redacted] Thank you.

I have a question regarding sponsored posts. I am curious about two things. First, can you share a promoted/sponsored post? Second, if shared, are the impressions/engagements counted towards the original promoted post when someone interacts with the shared content? Essentially, I am inquiring if all the metrics for a sponsored post are specific to that individual post. I am aware that sharing contributes to impressions/engagements, but I am interested in understanding the impact of subsequent likes/shares from the shared content. I hope this is clear! Please feel free to ask if you need clarification.

Last Thursday or Friday, my account was hacked. A suspicious link named "costaenergy" was sent to my contacts, and replies were made asking for personal information. I have never misused my account and have been using LinkedIn for business purposes for over 5 years with nearly [redacted] contacts. I added two-step verification to secure my account and sent my driver's license to verify my identity. I rely on LinkedIn for networking and business purposes in my industry. I need my account to be reinstated promptly as I believe the issue began around April 4th or 5th when I noticed strange activity in my messages.

Hello, I am Victor D. Latson. I recently canceled my premium membership due to financial difficulties. I kindly request a refund for the monthly fee for April. I have already closed my Amazon Prime and Microsoft Office accounts, both of which promptly refunded me. I hope for a similar outcome here, as this refund would greatly assist me during this challenging time. Thank you for your understanding and assistance. Sincerely, Victor D. Latson

Dear Customer Service, I encountered issues with the mobile app while trying to log in using FaceID on my iPhone. After several failed attempts, my account got suspended. I promptly submitted my Taiwanese passport as requested online, only to receive another email shortly after stating that I needed to provide an additional ID. I then sent my Taiwanese driver's license in the follow-up email. I am currently in the trial period for the Premium service, and it will expire soon. I am concerned about being charged for the premium service while my account is suspended since I am unable to turn off the subscription. Thank you for your assistance. Best regards, Dan

Dear LinkedIn, This is my third attempt to notify you that my account has been hacked or hijacked, and I have not received any response. I received an email from LinkedIn informing me that a new email address was added to my account without my permission. I am unable to access this new email or password associated with it, which now prevents me from logging into my own account. I have reached out to you twice via email and once through an online form. Please respond to me as soon as possible. I am concerned about the activities occurring on my profile. My LinkedIn account name is Carola Koblitz, and the previous email linked to my account was carola@mediascience. Regards, Carola K. [redacted] Mobile: +27 (0)82 [redacted]

Hello, I had an issue with LinkedIn charging my credit card without proper authorization, even when I entered the wrong CVV number. I didn't receive any email or text notification about the hefty charge they made. I'm upset by this situation and demand a refund. If LinkedIn doesn't return the money promptly, I'll take legal action. This unauthorized charge on my credit card without any confirmation like OTP is unacceptable. I want all my money back as soon as possible. I might have to involve the court if LinkedIn doesn't resolve this matter. I will highlight this fraudulent incident where they charged me despite the wrong CVV input during a test. I never consented to any charges. I'm willing to forgo my LinkedIn account, but my priority is getting a full refund. I'm very displeased with LinkedIn's payment practices and feel compelled to take action against them. Thank you.

Hello Linkedin support team, I signed up for free trials of Premium Career and Premium Business on March 26, [redacted], to explore these services after being a member for five years. However, I cancelled both subscriptions on March 27th as I realized I wouldn't be using them at the moment. To my surprise, I noticed unauthorized deductions from my Visa account: P1,[redacted].00 for Premium Career and P3,[redacted].00 for Premium Business. I felt deceived because I am currently undergoing training and have not been employed. I didn't use these tools extensively and mistakenly thought the Premium Business trial was for job searching. Both were supposed to be free trials that I cancelled promptly. I found it unfair that Linkedin processed the deductions on March 19, making it seem like I missed the cancellation deadline. I contacted Apple, but haven't received a response. I kindly request a refund of the deducted amounts to help me financially during this time. I urge you to acknowledge the cancellations on March 27th, verify them in my account, and reimburse the funds to my Visa account. Your prompt attention to this matter would be greatly appreciated. Thank you for your assistance.

Subject: Urgent Request for a Phone Call I urgently request your call - how many times do I need to identify myself, as I have already done so with my driver's license? Please refer to the important yellow note. Dear Sir or Madam, My account has been restricted again even though I have identified myself with my driver's license. I have informed you that there are two users on one PC, Kopp and Schittly, as my PC travels with me everywhere. Mr. Schittly Hans D. logs in on my PC using Firefox, and I log in using Google Chrome. I have had important discussions with my business partners and now cannot access LinkedIn. Please urgently assist me, or kindly give me a call at [redacted]. Thank you, Daniela Kopp

Hello, I encountered an issue with a linked premium account yesterday. I inadvertently allowed the free trial to lapse, resulting in an undesired charge for a month's premium service. Upon attempting to process a refund on their website, I mistakenly triggered an additional charge. Fortunately, after engaging in a chat with a premium account representative, one of the charges was refunded. Despite canceling the premium account with the chat manager's assistance, the initial payment for the upcoming month remains. Since the first refund cannot be processed, I intended to utilize the paid account for the remaining month. Unfortunately, I am unable to reach out to the support team via chat or submit a request through the "Get help from us" feature due to technical difficulties. I am seeking a resolution to maintain access to the account I have paid for. Appreciate any assistance, Thank you, Evgeniya

Hello, I want to report an issue with LinkedIn’s payment system. Despite entering the wrong CVV number, they still charged my credit card without any confirmation. I never received any email or text notifying me of this charge. I am disappointed by this lack of security. I demand a full refund immediately. If LinkedIn fails to refund the amount promptly, I will take legal action. I did not even use any premium services, so I find this situation unacceptable. I feel frustrated and deceived by LinkedIn’s actions. I intend to highlight this incident to prevent others from facing the same problem. I no longer wish to use their premium services. Your urgent attention to this matter is appreciated. Thank you. Best, Nandlal S. Y.

I am currently subscribed to the Premium Career plan but unable to utilize the premium features. I am unable to see who viewed my profile, access salary information without sharing personal data, or use LinkedIn Learning courses. I have not tested sending InMail or viewing how I compare to other job candidates, so I cannot confirm if those functions are operational. I attempted to submit a help request via LinkedIn, but nothing happens when I click the submit button. I am requesting a refund for the two months of the Premium Career subscription I have paid. I tried to attach evidence to support my request, but the attachment function seems to be malfunctioning. If proof is required, please advise, and I can send it via email.

Hello, my name is -Deep Kalantri. I am a student at IIT Kharagpur in India. Recently, I encountered account restrictions on both my original and new LinkedIn profiles without understanding the cause. Initially, when I attempted to log in five days ago, I received an 'Account restriction message,' prompting me to upload my institute identity card to verify my identity. Unfortunately, the issue persisted, so I decided to create a new LinkedIn account. However, I was surprised to discover that my new account faced the same restrictions. I am unsure why LinkedIn restricted my accounts as I have always abided by the Professional Community Policies. I would greatly appreciate it if my original account could be reinstated. Your prompt assistance in resolving this matter is eagerly awaited. Thank you.

Dear Team, I am requesting the closure of my account and the permanent deletion of all associated data from your services, both online and on local servers. I am no longer using LinkedIn and wish to clean up unnecessary online accounts. I recently experienced a breach in online security and am taking steps to protect my information. Please close all accounts linked to the following email addresses: - [redacted] - [redacted] - [redacted] - [redacted] - [redacted] Once the deletion is complete and any subscriptions are removed, please confirm via email at [redacted] Thank you.

I am experiencing difficulties accessing my LinkedIn account as they have requested passport verification, which I am unable to provide at the moment. I urgently need access to retrieve work-related information. Additionally, I find it unfair to have my account blocked without prior notice or reason, especially when the platform is crucial for professional purposes. I kindly request the immediate lifting of the account restriction. Furthermore, there seems to be an issue where my account was temporarily blocked while my premium subscription was still charged, even though a free trial period was not honored. This is concerning as it breaches the terms of our agreement. I need assistance in resolving these matters promptly.

I am writing to request a refund for the accidental annual subscription I signed up for on LinkedIn Premium. Being a senior citizen, I didn't anticipate the financial impact, leaving my bank account in the negative. I kindly ask for the $[redacted].39 deducted to be refunded. I would appreciate a call from LinkedIn to address this matter further. My number is: [redacted]. Thank you for your attention to this issue.

Good morning, I am reaching out from a Registered Training Organisation (RTO) in Western Australia. Recently, a former director linked our company to their Linkedin account. Given the strict government regulations we follow in marketing and presenting our organization, this connection is causing us to be in violation. Unfortunately, we are unable to edit or remove our company from this profile. We are seeking immediate help to address this issue as we have a 7-day deadline to meet audit requirements. Your prompt assistance in resolving this matter would be highly valued. Warm regards, Nik

Hello, I am Suruchi Chansarkar. I created a LinkedIn account with the details: Name: Suruchi Chansarkar Email: [redacted] Phone: [redacted] Today, I received notification that my email and phone number were changed to [redacted] When I tried to log in, I couldn't access my account as the credentials were altered. My account still has my profile picture under my name. I kindly request the removal of the account with the name Suruchi Chansarkar and the current email [redacted], as it may be misused. Thank you for your prompt attention to this matter. Best regards, Suruchi Chansarkar

I recently received an email from someone named Mr. Alan Granville on LinkedIn. The email seems suspicious, so I reported it to LinkedIn. Hello Catherine, I hope this message reaches you well. I understand this might seem strange coming from someone you don't know. I apologize for any discomfort this may cause. I wanted to reach out earlier when we were connected on LinkedIn, but I lost access to my old account due to a security breach. Luckily, I had saved your email address. Your profile caught my attention, and I hope you can forgive the intrusion. I want to clarify that I respect LinkedIn as a professional platform and did not reach out for any inappropriate reasons. I felt compelled to message you after weeks of contemplation. Your profile is intriguing, and I couldn't resist expressing my admiration. I don't approach everyone this way. I feel there may be potential for a genuine connection and would like to get to know you better. I am open to sharing more about myself and learning about you. I believe in the power of connection and hope we can explore the possibilities. I look forward to your response, and I am willing to share more details and photos. Best regards, Mr. Allen Granville P.S. I appreciate your understanding and forgiveness. Thank you for your time and consideration.