Kirbyvacuumbags.org Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Kirbyvacuumbags.org customer service, archive #1. It includes a selection of 1 issue(s) reported March 23, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I purchased a 6-pack of Micron Magic HEPA Filter Plus from Kirbyvacuumbags.org on 7/4/19. Out of the five I've used, two have come apart, causing a mess inside the bag sleeve. I cleaned it up the first time but it was time-consuming. I had to throw away the bag, clean the sleeve, remove dust, dirt, cat litter, and fur, and pressure wash the sleeve. My husband helped by using a high-pressure air gun to remove more dirt and fur. When I used another new bag six weeks later, the same issue occurred. I confirmed with Kirby that I have the correct bags for my Kirby Avalir. I'm not sure if you sell defective or incorrectly sized bags but I'm requesting a new shipment of Micron Magic HEPA Filter Plus bags and a new bag sleeve as mine smells like animals due to the bags coming apart. Please contact me at [redacted] and send the items to my address at [redacted] Somerset Rd, Box [redacted], Lytle, TX [redacted]. Your prompt attention to this matter is appreciated. Thank you.
Reported by GetHuman4514690 on Monday, March 23, 2020 9:40 PM

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