Indeed.com Customer Service Issues

Archive 6

The following are issues that customers reported to GetHuman about Indeed.com customer service, archive #6. It includes a selection of 20 issue(s) reported December 26, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I need help transferring my resume on Indeed from my old email [redacted] to my new email [redacted] I forgot the password to my old email and can't access my account. My name is Reginald Hodge. Please contact me at [redacted] if you have any questions or once the transfer is done. I'm looking for immediate hire jobs in Lawton, OK [redacted]. Thank you for your assistance. Have a blessed day.
Reported by GetHuman-hodger on Thursday, December 26, 2019 8:45 PM
Trouble with completing resume/application submission I am Terri Letwinsky, LMSW, a mental health therapist at Bon Secours Hospital, and I am applying for the Juvenile Court Social Worker position at Baltimore City Circuit Court. My background includes mental health specialization, work with Baltimore City DJS and the Public Defender's Office, and experience at Patuxent Institution. I have 16 years of experience in diverse settings and populations, focusing on mental health, domestic violence, crisis intervention, and end-of-life care. My qualifications include an MSW degree, LGSW licensure, and expertise in clinical counseling, family development, and social work. I believe my strong interpersonal, organizational, and communication skills make me a valuable candidate for your organization. I am open to discussing further details and look forward to your response. Thank you for your consideration. Sincerely, Terri Letwinsky, LMSW
Reported by GetHuman4166545 on Saturday, December 28, 2019 10:09 PM
I have been using Indeed for a few years now and recently attempted to update my resume, only to discover numerous errors in my profile on the site. I suspect these mistakes may have been hindering my job prospects. I tried to correct the issues, but now I realize how unprofessional my profile must have appeared to potential employers. If I wish to continue using Indeed, I need to completely delete my profile and start fresh. I am very disappointed in Indeed. Can this problem be rectified? I feel like I have missed out on job opportunities due to these errors. Any advice would be greatly appreciated. -Randal T.
Reported by GetHuman-ydnarpra on Sunday, December 29, 2019 8:25 PM
I recently completed a job application with Agile CRM. The application process involved multiple pages of questions, including a request to upload a recording on the second page. After a delay in preparing the requested "Pitch," the system seemed to have been reset. Despite this, I chose to re-answer the questions, assuming my previous responses had been saved. I completed the entire process and provided my email address again. It would be greatly appreciated to receive a response, as communication nowadays seems scarce. It would have been helpful to know upfront how many questions to expect or receive an estimate of the time required. This way, I could have planned accordingly, considering my time is valuable. I believe the company would appreciate the same consideration in return. Thank you for your attention to this matter.
Reported by GetHuman-kcwojcin on Wednesday, January 15, 2020 9:49 PM
I have a unique expertise in applying future work principles aligned with stakeholder values, seeing a significant opportunity for recruitment firms like Indeed to increase their value substantially. I believe your brand, GetHuman, can also enhance its business value proposition significantly. I appreciate the progress made so far and recognize the importance of organizations embracing these principles early on to set the standard for meaningful work and lives. It would be beneficial to engage with your senior leadership and Business Development team. The attributes that leaders seek align with those I have successfully applied in my career for success. While I have not yet submitted my resume, I plan to update it soon. Additionally, I have a proven track record of driving revenue growth at HP and being a customer champion and top market strategy leader. Influential thought leaders have encouraged me not to retire yet, recognizing the impact of my achievements in earning high regard from leaders and stakeholders.
Reported by GetHuman4259008 on Thursday, January 16, 2020 8:00 PM
I recently took a food service skills assessment, but encountered technical difficulties on my phone while arranging items in a specific order. Unfortunately, this impacted my assessment score, which is required for a job application. I am frustrated by the inaccuracy of the assessment and concerned about how it may affect my job prospects. I am seeking a resolution by requesting to retake the assessment or have the opportunity to answer the problematic question on a computer. I am disappointed by the lack of customer service support available to address this issue.
Reported by GetHuman4259834 on Thursday, January 16, 2020 10:57 PM
I recently applied for a Front Desk Receptionist position with Z Roofing and Waterproofing Inc. in Rockford, IL, as advertised on your website. However, upon researching the company, I couldn't find any such company in Rockford, only one in Florida. I was contacted by a person named Steve Mesler for an interview and asked for my personal information. After researching, the only Steve Mesler I found is an American Bobsledder. I am concerned this might be a fake job listing on your site. I've had my identity stolen before, so I'm worried it could happen again with the information I provided. I used a different email address for this application, but my regular email address, associated with indeed, was given to him initially. Could you please verify the legitimacy of this job ad for me?
Reported by GetHuman-fklangho on Tuesday, January 21, 2020 3:29 AM
I recently attempted to update my CV for a job application on Indeed. However, there seems to have been an issue where my current CV was not uploaded correctly, and instead, another document seems to have been combined with it. I urgently need the incorrect file removed so I can submit the correct one. The platform's current formatting is causing my CV to appear jumbled and unclear, which is a problem I haven't encountered before. Is it possible to send my CV directly via email to ensure that the correct document is received? I am concerned that this issue may cost me the opportunity for a job I am genuinely enthusiastic about. I would appreciate it if you could provide me with guidance on how to resolve this matter promptly. Due to work commitments, I may not be able to check my email until tomorrow evening. I am looking forward to your assistance in rectifying this situation.
Reported by GetHuman4294575 on Sunday, January 26, 2020 5:25 PM
I utilized their resume writing service to create a resume. I was under the impression it was a one-time charge of $24.99. However, I have been billed monthly, totaling $[redacted].85 in [redacted]. The charges, excluding the initial $24.99, were not authorized by me and were not clearly communicated as ongoing fees. Typically, companies include a contact number on credit card statements for customer inquiries, but Indeed does not provide one, listing [redacted] instead. This lack of transparency makes it hard to address the issue directly with them. I feel this is misleading and deceitful, preying on job seekers without their knowledge. It seems I overlooked these charges in March [redacted], which is my responsibility, but the extent to which they continue to charge is concerning and highly unethical.
Reported by GetHuman4311943 on Thursday, January 30, 2020 11:24 PM
Subject lines in daily alerts are displaying strangely. Some have excessive exclamation points, while others start with "Hey this." Additionally, some alerts have "RE:" lines that are too long to fit on the screen, which is a recent occurrence. Previously, alerts only arrived after using the computer, regardless of the time. An alert for a company named "Login Canada" appeared without being set up by us. Despite turning off alerts for the Soroc company, they continue to reappear, requiring us to disable them repeatedly.
Reported by GetHuman4323997 on Monday, February 3, 2020 8:41 PM
I am currently applying to various jobs and customizing my resume for each position. However, I have noticed that we can only apply to jobs with a saved resume. When you want to apply with an updated resume, you are required to upload a new version and cannot retain the previous ones. If I modify a saved resume used for a previous application, will the employer have access to the updated version and cover letter if I apply with a different resume for a separate job? This matter is crucial to me, and I am eager to receive a prompt response. Thank you for your assistance.
Reported by GetHuman4327934 on Tuesday, February 4, 2020 8:11 PM
I have been applying for work-from-home customer service positions on Indeed. Legitimate opportunities have reached out for assessments and video interviews. Today, I received a text message from someone claiming to be Hannah Ashworth from Scentre Group for an online interview via the "Telegram" app for a combined role of Data Entry, Front Desk, Admin Assistant, Receptionist, and Customer Service, which raised red flags as it wasn't a company I applied to. The offer of $30/hr in my area and the work-from-home claim seemed dubious. Despite being in the US and the company in Australia and New Zealand, they persisted. This is the third scam attempt in three days through Indeed. I suggest a better job post screening system to protect users. I even reported this to the FTC, as Indeed lacks proper customer support channels. The response I received from GetHuman was unhelpful, and it's disappointing to not have direct support from Indeed regarding such issues.
Reported by GetHuman-sspiveyh on Friday, February 7, 2020 9:32 PM
I have encountered the same issue once more. Kindly reach out to me again and provide a new email for future communication. I am interested in job opportunities in Fulton, Missouri, but would prefer not to be contacted if there are none available. I keep receiving job alerts for positions "in the Fulton area," but they are actually in Boone or Cole, Columbia, or Jefferson City, not Callaway County. Can someone please get in touch with me and provide a new email address for correspondence? I would appreciate discussing how Indeed Inc. operates. Thank you.
Reported by GetHuman4354900 on Wednesday, February 12, 2020 11:21 PM
I am trying to manage a job posted on the site for Portfield Farm Nursery. Unfortunately, our account has been blocked. Yesterday, Mandy successfully posted the job from her computer, and I received an email to help with recruitment. However, we have not received any applications, and I cannot view any candidate CVs. Time is running out to appoint a new Manager, and this is frustrating. I would appreciate speaking to someone about resolving this matter. You can contact me at 01[redacted]10 or [redacted]1.
Reported by GetHuman4356132 on Thursday, February 13, 2020 11:18 AM
Regarding Resume: Daniel E. Amos 67 Maine Street Ashland, Ohio New Phone: [redacted] My son recently used my phone and computer to create an account in search of new employment after more than 20 years with our local union. Unfortunately, due to discriminatory behavior from colleagues and a sudden family emergency causing a missed opportunity, he finds himself struggling to secure a job. He is a dedicated worker as evidenced by his resume, looking for a chance to utilize his skills. Residing in Richland and Ashland county, Ohio, he is willing to commute within [redacted] miles per day. Seeking assistance to overcome these challenges and reconnect with potential job opportunities, I kindly request a representative from your company to contact him at the provided number. Please help us navigate this difficult situation and bring some normalcy back to his life. Thank you for your attention.
Reported by GetHuman-farjoyam on Thursday, February 13, 2020 1:36 PM
I have been trying to update my résumé, but it won't save my two most recent jobs. Despite clicking save, when I review it later, those two jobs are missing. I need assistance with this issue. Can someone contact me on [redacted]? If I am unavailable, please leave a message. I am currently working temporarily and cannot answer calls while working, but I will return calls promptly after receiving a message. Thank you.
Reported by GetHuman-keefelea on Thursday, February 20, 2020 4:03 PM
I have encountered an issue when trying to add my last two jobs to my resume on Indeed. After filling out the required information such as company name, city and state, dates of employment, and job descriptions, I click save but the jobs disappear from my resume afterwards. I have reviewed the FAQs but none of the solutions were helpful. Can someone please contact me via email to schedule a call, or provide a direct phone number for assistance? I am eager to update my resume with my recent employment history to showcase my skills as I have been out of the workforce for seven years before these two jobs. It's crucial for me to demonstrate recent employment. Thank you.
Reported by GetHuman-keefelea on Friday, February 21, 2020 12:28 AM
Hello, I am very upset because I have been contacted by numerous companies that have been misrepresented by scammers, with one in particular being Shady Grove Fertility. I reached out to Shady Grove Fertility, and they confirmed that their entire company has been impersonated. An email asked me to do a credit background check and provide a credit report, luckily I did not comply because this company is not even advertising through Indeed. I am concerned about Indeed's verification process for actual employers, as this situation could result in serious consequences such as identity theft. I believe this is a significant issue and would appreciate a prompt response.
Reported by GetHuman-sabrastr on Friday, February 21, 2020 7:33 PM
I noticed that some key words like Computer System Administrator, Linux System Administrator, Linux, Red Hat, and SCCS used to be on my online resume, but now they are missing. I had specifically chosen those words, so I am concerned about their absence. Are these key words important to potential employers? I wonder why they have disappeared. I had confirmed these key words were present last week on my resume. Could someone please help me restore these key words to my online resume? Thank you.
Reported by GetHuman-korvisb on Tuesday, February 25, 2020 10:10 PM
I require assistance as my Indeed account suddenly switched to someone else's. This caused me to unknowingly apply to jobs under a different account for a month. After logging out and creating a new account, my original one resurfaced with my resume intact. Unfortunately, I missed messages from potential employers during this time. As a dedicated user of Indeed, I seek clarity on why this occurred and how to prevent it in the future. I appreciate the platform and wish to continue using it for job searches and employer connections. Please contact me directly at [redacted].
Reported by GetHuman-amadeoja on Wednesday, February 26, 2020 2:02 PM

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