Google Customer Service Issues

I have noticed fraudulent activity on my phone and am unwilling to provide my debit card number due to the hacking incident. I received a message alerting me to a new device sign-in from Brussels, Belgium, which I did not authorize since I am in the USA. Google requested my debit card for payment, but I am hesitant after a previous unauthorized bank transaction. I've only owned a Samsung Galaxy J3 since June, no new device. My Gmail is [redacted] I plan to contact Google on Monday, hoping for assistance despite it being Christmas Eve. There is a mailer subsystem repeatedly sending me messages that I wish to stop. I want to avoid any wrongful charges and do not intend to cause any inconvenience at Google.

I need assistance with recovering my Gmail account [redacted] My fiance accidentally deleted it while trying to remove a temporary email address. I know my password but struggle with the account creation date, estimated to be around 2[redacted]. Unable to receive the verification code as my phone number has changed and not updated on the account. My main concern is retrieving my Google photos containing valuable memories. I am worried about losing access to these photos. I can prove my identity with my birth date and social and can access other accounts linked to this email like Facebook. Your immediate help in recovering my account would be greatly appreciated as I have been under stress all morning trying to resolve this issue.

I am concerned about the privacy violations by Google, which have resulted in my accounts being hacked repeatedly over the past five years. My business website, registered with Google, and all my emails have been compromised. There are strange extensions added to my email addresses, causing confusion and security issues. Despite changing phones and service providers, I continue to face unauthorized access to my accounts, even seeing unfamiliar addresses linked to my credit reports and background. Google's lax policies on third-party developers and apps have allowed these breaches to occur, making it impossible to reach a resolution with them directly. I am currently facing a legal battle but unable to access crucial emails due to Google's inadequate account recovery process. I insist on the immediate release of my accounts, particularly rkm.desiree, as I have lost access to multiple email addresses. This ordeal has forced me to change phone numbers repeatedly and has severely impacted my identity security. I demand immediate action to rectify this unsettling situation.

Recently, my wife purchased a new phone for me. When I set up my Gmail account, I enabled two-step verification for login, but found it inconvenient. I decided to change it to just a password. Unfortunately, after changing my password, I forgot it. Despite numerous login attempts, I have been logged out and cannot recall my security answers. My Gmail is crucial as it is linked to my PayPal for a purchase dispute, my eBay account, and my Facebook profile. My backup email is kennysilvers@hotmail. Even after requesting the 6-digit verification code, I'm still unable to access my account. I really need to regain access to my Gmail. Thank you for your assistance, and Happy Holidays.

I am writing to address an issue with setting up a Google Email account and its subsequent deletion. I created the email [redacted] for business purposes, mistakenly entering our company's founding year as the birthdate. Consequently, Google flagged the account as underage, prompting me to use our primary account [redacted] for verification. Despite numerous attempts, I was unable to alter the birthdate and ultimately deleted the account. Efforts to recover it have been unsuccessful, leading us to consider transitioning to a GSuite account. However, it is essential to rectify and restore the original account for continuity. Thank you, Jennie ([redacted])

My husband and I have faced identity theft where someone is using his name and screen name without authorization and controlling our accounts. This has been ongoing for months, and I've managed to gather some information about the individual using our details. I discovered they access sites and download apps as an Android developer. Our email accounts on Google, Facebook, and Yahoo have been compromised, and they've even duplicated our phone numbers online. Our phones have strange apps and locked settings that we can't change, even after purchasing new devices. I'm unsure how this happened, as my husband denies involvement. This situation has greatly impacted me, causing illness, job loss, financial strain from unauthorized transactions, and marital issues. I seek assistance to end this criminal activity. The culprits may go by the last names Jenkins or Joy Wang. I appreciate any help. Thank you. - Victoria Thompson

I am uncertain about who to reach out to. My name is Wendy Fiolek, and there is a decade-old article alleging me of animal abandonment that I wish to have taken down. This situation is unjust as I was falsely accused. The presence of this article has hindered my job prospects and caused embarrassment to my family. It seems unnecessary for it to remain online, especially as it is from a small town publication with likely minimal readership. I am passionate about animal welfare, being a vegan myself, and would never partake in such actions. Despite politely asking the owner to remove it, he promptly declined, citing reasons related to the paper's integrity. I believe that after a decade, this article serves no purpose and respectfully request for its removal to avoid ongoing distress.

I am having trouble accessing my original account. I mistakenly created a new account with a new password, which was not helpful. I cannot answer the security questions for my original account regarding the last two digits of the phone number or the setup month and date. I now have two Gmail accounts and would like the new one deleted to regain access to the original account. If that is not possible, I need the original account to be deleted entirely. If access to the original account is not restored before deletion, I would like the contact information transferred to the new account. Please assist me with this matter or provide reasons if you are unable to help. I did not request any of these changes and have always been a satisfied user of my original [redacted] account. I have now [redacted] alongside the original email, which is the one I wish to recover. Please communicate via this platform as both email addresses are currently inaccessible.

After receiving a notice that my Google account was set to expire, I attempted to renew it, but my account was compromised. A "tech" informed me that my IP was stolen and offered assistance. I took immediate action by disconnecting my internet and haven't used my laptop since. Although I was able to recover my main account, a secondary email and an associated android device remain inaccessible. The phone displays a Google Play message indicating the account was removed and needs to be signed in again. Unfortunately, I am unable to recover my Gmail account as I do not remember the creation date, and the two-step recovery option was changed to a different email and phone number. I have screenshots of the issue for reference.

I am currently facing an issue with my Huawei P9 after resetting it to factory settings and inserting a new SIM card. The device is asking me to sign in with a previously synced Google account, which I do not remember. Despite trying my three email accounts, I have been unsuccessful in accessing the phone. As a consequence, I am unable to use the phone, and even incoming calls on the SIM card are showing as "busy." This situation is unacceptable, and I am seeking guidance on resolving this matter promptly. My phone number affiliated with the Huawei P9 is +[redacted]67, and you can reach me on my alternate contact number +[redacted]01.

I am unable to access my Gmail account. When I try to log in, it shows a page titled "Add Gmail to your Google Account" and does not recognize my email address, even though it's the only one I have used. I attempted to add a backup account but it only made things worse by changing my original Gmail address to the backup one. In addition, my primary email for responses is [redacted] and I created a random Gmail address [redacted] for a cellphone setup two years ago. The phone only responds to email at [redacted] I am at a loss on how to fix this and if there is no solution, I will delete all Google-related accounts on my computer. Thank you for any help. - Al

A couple of years ago, I reset my mom's DIGILAND tablet to remove a virus, but I forgot to disconnect the old Gmail account. Now, I'm stuck in a loop trying to log in with the correct credentials. I've tried another email linked to the tablet, but I can't remember the password. The hotmail recovery account is also inaccessible, possibly due to the shift to Office [redacted]. Can you help me identify which account is linked to the tablet if I provide the relevant email addresses?

I accidentally discarded my Visa gift card without noting down the CVC (CVV) number which I now require. Is there a way for Google to assist in retrieving this information? Please reach out to me promptly at [redacted]

Dear Sir, I am worried about my safety because I shared a video on Facebook that I received on WhatsApp, where people in the video were disrespecting the village head. Now the head is threatening to involve the police to trace my ID and claim it's a fake account. I'm very scared. Here is the Gmail account linked to the Facebook ID I used. Thank you. Please do not disclose my information to any department as my life is at risk, and I am visually impaired. I have deleted the Facebook account and the video. Thanks. The Facebook ID is created under the name of my wife, Suman Kumari. The associated Gmail account is [redacted], which was used to create the Facebook ID.

I am unable to access my [redacted] account. I remember six of my old passwords, but the system is asking for the month and year the account was created, which I don't recall. I know my date of birth and name, but these questions are not being asked. The next step for account recovery requires the email set up for recovery, which I no longer have access to due to a device issue. Without regaining access to my email, I risk losing everything, including my PayPal income and vital contacts. I have invested a significant amount of money in games and apps linked to that account. Please contact me at my alternative email for assistance.

Your customer service experience has been incredibly disappointing. A scheduled conference call with Brian Woods from Ad Words support on both 12/19 and 12/21 never materialized after being confirmed twice. Despite reaching out to multiple customer support numbers, the issue remains unresolved. Even contacting the Mountain View CA support location did not yield results, as they were unable to transfer the call to a manager or provide a relevant phone number for assistance. My account number is [redacted], email address linked to the account is [redacted], and my name is Ben Oliva. If necessary, I can be contacted at [redacted].

I recently fell victim to a scam on Instagram related to a Fortnite account giveaway. I was asked for my Fortnite Epic Games account password, which I provided after being assured of the person's trustworthiness and seeing proof of their activity with others. Subsequently, I was also prompted to share my email login information. After a day passed without issues, I realized the individual had altered the account details, leaving me unable to access my account for the past six months. Unfortunately, the associated phone number was changed by the scammer, and the recovery email linked was set up by my sister years ago, with a password she no longer recalls. I am desperately seeking assistance in recovering my account, as I am currently locked out and facing significant challenges in regaining access.

Hello, I recently added my father to a Family Group on YouTube TV to help him try out the service. After a week, he decided he wanted to use it, so I removed him from my group. However, he is now unable to create his own Family Group for 12 months. I understand the reason for this limitation but in this case, it's preventing him from subscribing to Google's services. I've tried contacting support with no success. I hope this message will reach someone who can help us resolve this issue promptly. Thank you for your assistance! - Michael

I recently sold two smaller tablets and discovered that my grandson's devices were lacking space because all 5,[redacted]+ of my photos and videos were syncing to all my tablets. Verizon advised me to delete them and create a new email and password. I believe I have managed to do this on the tablet. However, since then, I have been unable to access my email. I wasn't aware that email and Google Mail were the same thing, and I am not tech-savvy at all. Can someone please assist me? I am having trouble with my email password, none of the ones I usually use are working. I am worried about losing all my emails and data. Thank you, Barb.

I am struggling to update my email password. Even with assistance from Verizon, we couldn't manage to recover or reset it. I might have a Google account, but I am unsure. I feel lost and frustrated as I cannot find a way to speak to anyone from Google for help. I am worried about losing important information stored in my email and potentially in my Google account. I do not want to be directed to any paid assistance pages; I have no knowledge about them. I am uncertain if I have any virus protection on my devices. The Verizon store has been my main support, and I appreciate their help. I solely need Google's assistance in fixing my password and learning more about my account. Thank you.