Gmail Customer Service Issues

Hello, my Gmail account has been hacked. The hacker changed my recovery email, my two emergency phones, all 12 emergency recovery codes, and set up Google 2FA. They also disconnected my sessions and erased recent login IPs. Now when I try to recover the account, I keep encountering a page saying Google can't assist me. I feel lost as there is no manual email support from Google, and according to their forums, if the Google AI can't help, it's a dead end. Any suggestions are greatly appreciated.

Hello, I resided in Singapore in [redacted] and set up an account for our daughter with a verification phone tied to my previous Singaporean number. We relocated to Belgium in [redacted] and are currently living here. Unfortunately, I am unable to access the account as the verification methods are linked to my old number, which I no longer use. I am in need of assistance to unlock the account since there are no security questions or options to receive a code via a recovery email. I am seeking alternatives to regain access such as changing the verification phone number to my current one or sending the code to a recovery email. The email linked to the account is [redacted], while the old recovery phone number is +[redacted] and the recovery email is [redacted] Thank you, Vaclav

I encountered a complex issue with my Gmail account, [redacted] This account is crucial for my website and YouTube channel. Following a password change request, I updated it and attempted to access my account with no success. I completed the SMS verification, but I couldn't provide the backup numbers as I didn't have them saved. Despite requesting an email retrieval, the message has not arrived yet. I've made multiple attempts to regain access to my account but have been unsuccessful. I seek assistance in recovering my account [redacted]

I have been receiving emails intended for a different recipient with an AOL email address that includes "mrboca" but with variations of numbers and letters added. I do not have an AOL account. I am confused as to why these emails are appearing in my inbox when the recipient's address does not match mine. Could you please explain why this is happening? Here is an example mail header for reference: From: Walk-inBathtubShop <[redacted]> To: [redacted] CC: [redacted] Date: May 3, [redacted], 9:26 PM Subject: Huge.Discount.Available-Get.Your.Walk-InTubsQuoteToday-New.look&safer.bathing5932 Mailed-by: thomaskroeger.net Security: azure.com did not encrypt this message Learn more : Important according to Google magic. My actual email is [redacted], not any of the above mentioned addresses. Can you help me understand why I am receiving these emails?

I am having trouble logging into eCourt. Tech support suggested clearing my browsing history, which caused me to lose all my saved passwords. I can't use the phone for authentication or receive a code via email since I can't login without a password or access texts on my previous phone. I urgently need my Gmail to respond to eCourt. How can I get help if I can't access my account?

I am experiencing an issue with my Gmail accounts. Emails from my primary account, [redacted], are unexpectedly being forwarded to my secondary account, [redacted] I access [redacted] through Outlook and have not made any recent changes to the settings. However, for the past few days, all emails are being redirected to my secondary account, which I never connected to Outlook. When I attempt to manually forward messages from [redacted] to [redacted], the emails do not arrive. Outlook's send/receive function has been unsuccessful for hours. I believe this issue is specific to Gmail as I have not integrated my secondary account with Outlook. I would appreciate a prompt resolution as I rely on my primary account for quick email access. Thank you for your assistance in addressing this matter. Best regards, Braden A.

I am experiencing timeout errors on Gmail, Google Chat, Google Docs, and Google Drive. Now, I am encountering problems with Google Sign In showing a message: "Sorry, something went wrong there. Try again." This issue is only happening on my desktop computer at home. Strangely, I can access these services on my husband's computer within the same house, on my phone, and at my workplace. Despite clearing the cache, deleting temporary files, removing cookies, and even reinstalling Windows 10, the problem persists.

I need help accessing my email "[redacted]" as I am unable to remember the password. I have struggled with this issue because Google often signs me out unexpectedly, prompting me to create new passwords. I cannot recall my last password, and when I try to recover it, no security questions or email options appear. I believe the recovery addresses could be "[redacted]" or "[redacted]" Access to this email is crucial as I have a subscription linked to it that I need to cancel. Thank you for any assistance you can provide.

Hi, Today I was surprised when I tried to access Gmail and was prompted to create a new Gmail address to link to my current account. This setup has been working fine on both my Windows 7 and Windows 10 computers until today. I have a file with my passwords saved locally, and my Google account has been switched or merged with Gmail. I'm wondering why I need to create a new Gmail address when they have been working together seamlessly thus far. I prefer not to change my logins as I use them on my laptop, desktop, and cell phone, and the login information is saved on each device. Technical details: - Homebuilt computer using standard components. - Laptop: Lenovo T440 running Windows 10 with all updates. - Cell phone: Samsung Galaxy S8 with all updates installed. Looking for a quick resolution to my issue. Best regards, Christer

I'm unable to access my Google account on any device. I am presented with three options for 2-step verification: clicking "yes" on Google, sending an email, or using an 8-digit backup code. Unfortunately, I am unable to access my email to retrieve the code, and I do not have a backup code available. If I attempt to log in to my Google account, I am prompted for 2-step verification again, creating an endless loop. The email I am locked out of is [redacted], and I am using [redacted] as it is the only email I can receive messages on. Your assistance in resolving this issue would be greatly appreciated as my schoolwork is on this account, and I am quite desperate. Sincerely, A.

Hello Gmail Support Team, My name is Alexandru Carstoiu and I am reaching out to you from Romania. I am in a predicament and require your assistance to recover a Gmail account. I recently attempted to remove my child's account from the Family Link application as I felt he had reached an age where such monitoring was unnecessary. Regrettably, upon selecting the delete account option in Family Link, his account was completely erased from your system. My assumption was that solely the account would be removed from the Family Link application, not permanently deleted. I have learned that this action may be irreversible and am at a loss on how to proceed. I earnestly implore you to help me reactivate the account. The parent account in question is [redacted], while the child's account is [redacted] Your assistance is crucial as my child's YouTube channel contains valuable video links spanning over seven years, capturing his basketball games and sports achievements. We fear losing this significant collection of memories. I appreciate your help immensely. Sincerely, Alexandru Carstoiu Contact number: [redacted]

Hello, I'm Patricia Lynn Peters. I'm having trouble accessing my [redacted] account. I no longer have the phone number linked to it and my laptop was stolen. I've reported the theft to the police, who are tracking the laptop and phone. I've also tried to delete my old account, [redacted], which is still active. I requested to transfer my information to [redacted], but it hasn't been completed. Now, I can't access [redacted] Can someone reset the password for me? Your prompt assistance would be greatly appreciated. Thank you.

Hello, on May 5, [redacted], I received an email for the last time. I was on the go, using only my mobile phone. After that, nothing worked. I tried to log in with my password, but it didn't work. Then I reset the password, which was extremely difficult because the code sent to me was not accepted. The email address I provided for recovery then gave me a code that led to a 48-hour wait. Then a message appeared saying I was logged into the account and the password reset was canceled. This happened 3 times, with the third time being back at home on my laptop, and I still have not received an answer. It also tells me to answer questions that are never asked. I am happy to provide the necessary answers. I want to access my account and all associated apps, such as the Play Store. I urgently request assistance. Thank you very much. Cornelia Palfner I THINK MY ACCOUNT HAS BEEN HACKED!!!

Hello, I am reaching out because my son accidentally deleted his Gmail account, which was linked to his Pokémon GO account. As a result, he can no longer access his game where we had invested some money. Is there any way to recover the Gmail account? I have tried the recovery questions, but it says there are no questions available. What steps can I take to resolve this issue? The email address in question is [redacted] Any assistance would be greatly appreciated. Thank you for your help. Sincerely, Wendy Truyens

I am struggling to access my account. I updated my phone number and passwords, and the recovery email is the one I am attempting to recover. My account contains sentimental items from my late mother, making this situation quite challenging for me. Though I recall the password from several days ago, my current state of depression is hindering my memory of the recent change I made. I require assistance in verifying my identity or updating the phone number associated with the account.

Hello! My name is Dmitri. Due to the war in Ukraine, my whole family moved to Germany. My son took my tablet without asking and changed the phone number in the account, along with the password. He logged out of the account and now he can't remember the password or the phone number. When trying to recover access to the account, I can't change the password because the phone number is not mine, and I'm not receiving the SMS. When choosing another login option, it says that it couldn't verify my identity. The tablet reset to factory settings automatically. I really hope you can help me and send a new password for my account [redacted] Thank you for your assistance!

I think I may be dealing with identity theft. I am unable to access my Gmail account. When I try to recover it, they send a text to my phone, which is okay, but I no longer have access to my old Yahoo account that was used as a backup. This situation is critical for me as all my important information is linked to my Gmail account. I really need assistance in regaining access to my account.

I am having trouble accessing my Gmail account, which is causing issues with my locked Instagram account. The recovery code from Instagram is being sent to a Gmail account I created randomly and do not have the password for. I have attempted to recover the Gmail account through the Google account recovery page but it keeps asking for a password I do not remember. Despite trying various passwords, I am unable to get past the confirmation page stating "Google cannot confirm that this account belongs to you." Unfortunately, I did not set up a phone number or recovery email for this Gmail account. I have researched solutions on the Google account help center, but none seem to apply to my situation. Any suggestions on how to resolve this would be greatly appreciated.

Hello, I recently got logged out of my Instagram account because of some 'suspicious activity.' To regain access, a code was sent to my email address. Unfortunately, I used an old email when I set up the Instagram account and can't recall the password. I am eager to recover my Instagram account. Is there a way I can regain access to this old email? I can provide an old password or a previous recovery email associated with that account.

Hello, I'm Sadequl. I have a Gmail account '[redacted]' that I haven't accessed in years. I mainly use it to log into Facebook. Recently, I applied for a USA visa using this email address. Now, when I try to log in, it says the account can't be found. My visa application is in process and I'm waiting for an important email related to it. I've tried to recover my account through different links without success. I'm concerned it may have been deleted from the system. I need help urgently to recover this old account, as it's crucial for my visa application. If there's a way to restore deleted accounts for emergencies, please let me know. Thank you.