Gmail Customer Service Issues

I am having trouble accessing my email, [redacted], due to my error. The recovery phone number is [redacted], and the recovery email is [redacted] I have the backup code for my email, but unfortunately, I have forgotten both the password for my email and the recovery email. Google is not verifying my account when I try to reset the password. This email is extremely important to me, and I would appreciate any assistance in regaining access to it.

When setting up my Instagram account, I mistakenly entered the wrong email as "[redacted]" instead of "[redacted]" Unfortunately, this typo has locked me out of my account since I can't reset the password without access to the incorrect email. I attempted to register a new account for "[redacted]," but it seems that usernames too similar to existing accounts are not allowed. Instagram's system indicated that creating an account with an email address resembling an existing one is not possible. I wonder if there is a way to establish a Gmail account with the address "[redacted]" considering the limitations I encountered. Despite reaching out to Instagram support, the automated system only presented me with repetitive inquiries and no real assistance from a live person.

I've had my Instagram account for quite some time, but I recently realized that my contact details are outdated. I entered [redacted] as my phone number and [redacted] as my email address. I discovered the email was misspelled (gmsil instead of gmail) when I got a new phone and number on 11/8/21. When I tried to recover my account using these outdated details, I faced difficulties. Despite providing proof through tagged photos showing me, I was denied access by Instagram support. I'm now hoping to correct my misspelled email address with your assistance.

I visited the Samsung care center to have my Note 20 5G completely wiped, including Android OS. However, they could only perform a factory reset, which went beyond what I could do on my own. After letting them wipe my Note 30 5G, I visited my carrier to change my number and get a new SIM card. Later, at a friend's house, I encountered a message saying there was an unsuccessful attempt to factory reset the phone, prompting me to enter a password I couldn't remember. I usually used it to unlock my phone, but now, with the changed number and forgotten recovery account password, I've been locked out for over a week. Any assistance would be greatly appreciated.

Hello, I'm currently trying to access an old email account that I seem to be locked out of. This is causing an issue with my Instagram account since I need to use this email to receive a verification code. The email address in question is [redacted] I've attempted to log in with what should be the correct password, but it keeps stating that the email is not recognized on my device. This could be due to not using this email for several years or ever signing into it on my new laptop. The platform is asking me to verify the email via my backup account, an old AOL address that predates the Gmail one. Unfortunately, I don't remember the details for the AOL account either. As a result, I'm unable to access my Gmail and Instagram accounts. I'd appreciate any assistance in regaining access to [redacted]

I require assistance in recovering access to my email account [redacted] This email is linked to my bank account, university, and other important legal matters. It comprises my full name, Safwa Alkhaldi. I possess substantial evidence of these connections. Due to a recent theft where my phone, laptop, and possessions were taken, the email was compromised and altered. Consequently, I am unable to access it, even with my changed phone number. I can furnish evidence of the various legal entities associated with this email under my name. Swift resolution is crucial for me to resume my normal activities. Your prompt assistance in recovering access would be greatly appreciated.

Dear Sir/Madam, I am reaching out regarding my Gmail account under the name [redacted] Unfortunately, I have forgotten the password and am struggling to recover my email using the suggested steps. All my important data is associated with this email address and I kindly ask for your assistance in resetting the password promptly. Alternatively, I would appreciate it if you could update the recovery email to either [redacted] or [redacted], emails owned by my mother and me respectively, to facilitate receiving a verification code and accessing the account. The account details are as follows: Email: [redacted] Account Name: Sheryl Dsouza Linked Mobile Number: [redacted] I seek your help in resolving this matter and look forward to your prompt reply. Thank you for your assistance, Sheryl D.

Hello Team, I am experiencing difficulties with the Gmail Service. I recently reset my phone and now cannot remember my Gmail password linked to my email address, [redacted] Unfortunately, I am unable to reset my password or access my data on the device even after creating a new Gmail account. The system prompts me to sign in with a previously synced Google account. Despite trying the "Forgotten Password" option, I repeatedly encounter issues with the last entered password and captcha being deemed invalid. I am in need of a solution to regain access to my account and would appreciate guidance on how Google support can assist in providing a temporary password. The frustration of not being able to reset my password is mounting, and I am considering lodging a complaint. Please reach out to me on my alternate number - [redacted]. Thank you, Sarika C.

I'm having trouble accessing my account after my daughter accidentally reset my phone while playing on it. I tried the Google account recovery option, but it's sending a reset option to my old phone from [redacted] even though I'm using a Galaxy S9+ now. I can't receive a security code on the Galaxy S9+ since my account isn't set up on it anymore. The Gmail account I'm locked out of is [redacted], which has my PlayStation and cryptocurrency accounts linked with significant purchases. My other email is [redacted] for USJOBS emails. It's frustrating to be locked out after years of using this account. Should I contact AT&T to retrieve the phone number linked to my account? Google's assistance so far has been unhelpful.

My email and recovery email have been compromised. I am unable to access either of them due to password issues. I have all the necessary information for one email, including the previous password, recovery email, and phone number. However, I cannot access the recovery email or phone number associated with it. I need assistance in resolving this matter to regain access to my emails. (Recovery Email) [redacted] (Email with all necessary information) [redacted]

My child recently turned 13, and I want him to manage his account independently. He has yet to receive the email regarding taking control of his Google account. When trying to stop supervision through the Parental Controls app on his tablet, a "Something went wrong" message pops up after waiting for the timer to finish. On my phone, under Mobile Settings and App info, the only available options are "change password" and "delete account," with no option to stop supervision. I would appreciate guidance on how to successfully stop supervision.

I inadvertently lost access to my Gmail account: [redacted]@gmail.com. The device linked to this account had to undergo a reset, which led to me being prompted for two-factor authentication backup codes I don't have. Despite knowing my password, I wasn't able to input these codes, leaving me unable to access important numbers and documents stored in the account. I am reaching out for assistance either in receiving the backup codes via my phone number or disabling the two-step verification altogether. I assure you that I will be more careful in the future to avoid this issue. Your immediate help in providing the backup codes or deactivating the two-step verification would be greatly appreciated.

I was previously on a Verizon phone plan with my mother, but after her passing, I switched phones and got a new number. Unfortunately, I can't access my old Gmail account now and suspect someone else is using it. I need to recover important documents and other linked accounts. I had to create a new Facebook account due to two-step authentication. The recovery email listed is my deceased father's. My old Verizon number was [redacted], but my new one is [redacted]. I'd like the recovery code sent to my new number, as the old one is no longer available. I updated my address through USPS. Thank you, Johnnie Richard Phipps, [redacted] 3rd Street, Lohrville, Iowa, [redacted]. Former email address: [redacted], previous address: [redacted] Browning Street, Ames, IA, [redacted].

My father is experiencing cognitive impairment, and he has multiple Gmail accounts with variations of his name like [redacted], [redacted], etc. I need to organize his email addresses because they are linked to accounts I manage as his Power of Attorney. He frequently used his computer's password utility to generate and change his passwords. Can someone assist me with this? I can supply additional documentation to validate his and my identity, as well as his medical status, in addition to the Power of Attorney.

On November 9, [redacted], I tried to sign into my email but couldn't access it. When I clicked on the "forgot password" option, a code was sent to an unfamiliar email address. I then chose "try another way" and entered my usual email, receiving a message that an email would be sent in [redacted] hours. By November 13, [redacted], I found out that my recovery request was canceled. Subsequently, I discovered my password had been changed 34 hours earlier. I repeated the recovery process, but the system stated that an email would be sent in [redacted] hours once more. When I logged in on November 15, [redacted], I saw that my recovery request had been canceled on November 13, [redacted]. These unauthorized actions are not mine. Currently, I am unable to select an email option for recovery, and it appears a different email address is being used. I need assistance in regaining access to my account.

I am struggling to regain access to an old Gmail account, [redacted] I haven't used it in years but just realized it is linked to my Instagram, which I am having trouble recovering. I attempted to reset the password by clicking "forgot password," but I couldn't recall the last password and don't remember the recovery email address I used when I was younger. My parents and I have been unable to guess the email associated with it. While I now use a different email for essential communications, I need access to the old account to recover my Instagram. I appreciate any assistance you can provide. Thank you.

I need assistance with the SMS Backup+ app. Google has blocked the app, citing it tried to access sensitive data in my account for security reasons. I used this app in the past to back up text messages in an organized manner, including for legal purposes. I would like to request the unblocking of this app as it is crucial for my business needs. Once Google allows SMS Backup+ to access my account, it can continue to back up all my text conversations from the past until now. Any help in resolving this matter is greatly appreciated. Thank you, Fanuti V.

Dear Gmail Support Team, I emailed you on 24 September [redacted] regarding missing emails from my Digital Marketing Course label. I had 19 significant emails there, now permanently deleted. The responsible person might be [redacted], who I suspect of hacking my account to delete the emails due to money owed. I am concerned that this person might have accessed my account without my consent. I never received a warning from Gmail when this allegedly happened. I also emailed you on 17 January [redacted] and have not received a response yet. I find this lack of communication disappointing, especially considering the seriousness of the situation involving potential illegal activities in my account. I kindly request urgent attention to this matter. Sincerely, Sandra Subro.

I am locked out of my Gmail account, [redacted] Google claims I changed my password 50 days ago due to a third-party data breach, which I did not want to do and closed the browser. I am having trouble recovering my account as I don't remember when I created it, as it was many years ago. Google is asking for my age, which I don't recall, as who tells the truth about their age at 65? When I try to change my password, it asks to send a verification code to my phone number [redacted], which I enter, but then it asks for verification via my email [redacted], which I can't access.

Dear Sir, I have been using the email account [redacted] on my Mi10T cell phone. Unfortunately, it has been hacked by a hacker, and I no longer have access to my recovery email and phone number that were originally linked to the account. The hacker has changed all the recovery options. This account holds great importance for me, and I am seeking assistance in recovering it. I am willing to provide any details, subscriptions, or inbox emails if necessary. Thank you. Regards, M. Ali