Gmail Customer Service Issues

I recently changed my password and logged out of my accounts due to someone attempting to log in with my credentials. However, I am now unable to verify my account because the two-step authentication code is being sent to an email I no longer have access to, and the linked phone number is outdated. I can provide details of the emails associated with my account. This situation has caused me to be logged out of various sites like Youtube and my mobile games. Any assistance would be greatly appreciated. Email: [redacted]

Two days ago, my Gmail account was disabled, and I successfully appealed to have it reinstated. However, upon logging in, I am unable to get past the "Verify your Identity" page. I have tried entering my associated phone number, but it keeps stating, “Phone number cannot be used for verification.” Despite trying five different phone numbers that have not been used for verification with Google, I continue to receive the same message. It's frustrating because I was already verified through 2FA, yet I am always redirected back to the same verification page. I have exhausted different options but still encounter the error, “Phone number cannot be used for verification.” 😭

I am unable to access my Google Ads account due to a problem with the two-step verification process. Even though I try to verify my account using my phone number, Google does not send the code and simply states there is an issue. I do not have an alternative phone number and there is no skip option or other authentication methods available. Even trying to add a key through an authenticator app has not resolved the problem. I need guidance on how to proceed with the verification process or if there is a way for Google to manually send the code to my phone number.

Hello, I am reaching out to let you know that my account is associated with the email [redacted] Residing in China as a U.S. user, I require a VPN proxy to access Google services. Unfortunately, due to the VPN's unstable nature and frequent disruptions, my account has been flagged and suspended. This account is crucial to me, and I am hopeful that you can assist in resolving this issue. Any support you can provide would be highly valued. Thank you for your attention to this matter.

My account was hacked, and the password was changed. When I attempt to log in, it asks for a 6-digit code to be sent to my phone. I have not received any messages with the code. When a code is sent to my backup email, I receive it, but I am asked to wait 48 hours, then suddenly [redacted] hours! I urgently need to regain access to my account due to work privacy concerns. Please assist me promptly.

I am having trouble accessing my Gmail account [redacted] due to not being able to log in with the outdated backup emails. I now primarily use my school email and can receive codes through my phone number but not through the backup email. I am willing to answer security questions, but the "try another way" option does not provide me with that choice. There are important ticket confirmations in that email that I need for an upcoming trip.

Hello admin, I recently created a new Gmail account and used it for a few days before being locked out. Upon submitting an appeal, I regained access within a day and was asked to verify my account by adding a phone number. However, when I tried multiple phone numbers, I received an error message stating, "This Phone Number Can Not Be Used." Despite trying over 10 different numbers, I faced the same issue. I am now unsure of the next steps as Gmail does not provide direct contact information for assistance. I would appreciate any advice on how to proceed and regain access to my account. Thank you.

I am currently experiencing login issues with my account at [redacted] Despite successfully receiving a verification code on the mobile phone number associated with my email, I am being prompted to use a different mobile phone number for verification. However, upon entering the correct alternate mobile number, I keep receiving an error message stating that the new number cannot be used for verification purposes. I am seeking guidance on how to resolve this issue. Thank you.

I'm having trouble adding another account to this device I'm using. The Gmail account I'm trying to add is [redacted] I no longer have the two old telephone numbers associated with that account to receive the verification code. I can log in without issues, but I am stuck at the verification step due to the outdated phone numbers linked to the account.

Dear Sir, I have been attempting to recover my email ID: [redacted] since forgetting my password, and it is stuck in the verification process in 2 steps. When I try, it just redirects to my current email ID. There is no option to ask for the "security question." Please assist me in recovering my email ID. Kindly send the response to my new email ID: [redacted] Thank you Sumit Kumar

Hello, I would like to report that my [redacted] account was compromised in July [redacted]. The account was set up for personal use, primarily for playing Dota 2 on Steam. I created this email on May 7, [redacted], using the name "Dota" and the last name "2". I have receipts for purchases on Steam saved in this email account, but I am currently unable to access it as the password has been changed by the hacker who also linked their phone number and backup email. I kindly request assistance in removing these unauthorized links so I can regain access to my email.

I used to have a GMail account with Two-Step Verification. Unfortunately, the second step of verification was linked to a previous phone number that I no longer have access to due to a damaged battery. Is there any way for me to regain access to my GMail account with Two-Step Verification? I haven't deleted the account and it hasn't been too long since I last used it. I've tried the Google account recovery options but haven't had any success without delving into complex technical solutions. I'm hesitant to give up on this as I've written 27 chapters of a historical-fiction story over a year and would like to continue working on it. If there's no solution, please inform me. Thank you for any assistance. - Josh

Hello, I primarily use my email address [redacted], while I usually utilize a second email account [redacted] for gaming purposes. I have been attempting to install games like Warframe on my old laptop, but unfortunately, I have forgotten the password for my [redacted] email account, and the current password is not saved on any of my devices. I have tried to reset the password using my phone number, which is also linked to my main account, but this has not been sufficient to initiate the password reset process. Could you please advise me on how I can regain access to my second account [redacted]?

I am unable to access my Gmail account due to an issue with verifying an old phone number. The email address associated with the account is [redacted], and the possible passwords are Sunsh!n3 and Pokerface21. I have a backup email at [redacted] I submitted a recovery request via the backup email but have not received any updates after 5 months. My current phone number is [redacted]. The account is essential for my medical appointments and DMV-related matters. Your assistance in recovering it promptly would be greatly appreciated. Thank you.

I accidentally deleted my [redacted] account that I urgently need to reactivate. I have a Tile app account linked to that email, and I cannot access it as I don't have the email to reset the password. I would appreciate speaking with a representative to resolve this issue. Please contact me at [redacted]. Thank you.

Dear Google Support, I am reaching out to request the recovery of my original email address "[redacted]" and the removal of the current email address "[redacted]" which does not belong to my account. I apologize for any confusion regarding this situation. The address "[redacted]" is the one I regularly used, and I would like to restore it to continue using it as my primary email address. I understand that this may require verification on my part to prove my ownership of the "[redacted]" address. I am willing to provide any necessary information to validate my identity. Thank you for your assistance in resolving this issue and for guiding me through the process of recovering my original email address. Sincerely,

Please assist me! I am in urgent need of help as my email accounts have been compromised, which has led to unauthorized access to my bank account. The hackers have changed the recovery email and added a suspicious email address (nic*****@gmail.com) as well as a phone number ending in 18. The accounts affected by this breach are: [redacted], [redacted], [redacted], [redacted], and [redacted] Vital information is linked to these emails. Your help would be greatly appreciated. Thank you, Corey Wayne Norris

Hello, Due to a mistake in removing my Gmail account from a device, it got linked to the main account on my computer. I am unable to access my previous account, [redacted], as it seems to have been overwritten by the email address [redacted] This email address is crucial for my work and my institution's tasks. How can I separate the accounts and recover my email address? Thank you for your assistance. Have a great day, Nathan Girault

I am having trouble logging into my Gmail account due to the two-step verification process. I do not have another device to use for verification, like Google Photos, to tap a number. Even though I have my current number listed as a secondary option for a code, I am not receiving one for some reason. The email address I am experiencing this issue with is [redacted] This is causing me a problem because all my work-related information is linked to this account, and I have never encountered this issue before. I am completely locked out of my account.

My old Gmail account, [redacted], was hacked in August. The hacker blocked me out, changed my password and 2-step verification, and also altered my recovery email. They gained access to my other accounts through my password manager, compromising my social media, apps, and Gmail. I've attempted to recover it all, but with no success. I need assistance in reclaiming my account to secure my private information and to address the breach in my social media accounts and important apps.