Gmail Customer Service Issues

Hello, my name is Drew from Zambia, Africa. I discovered you on YouTube. Unfortunately, I have lost access to my Gmail account. When I try to reset my password using my mobile number and enter the codes sent to it, they are asking for codes sent to the email I am trying to recover. I am unsure if you can assist me, but your help would mean a lot to me. As an emerging creator with 1.13k subscribers, losing this account is very distressing. I deeply appreciate any help you can provide. Thank you.

I recently moved out of state and lost my phone with my Gmail account linked to it. Trying to access my Gmail account and other accounts tied to it has been challenging without the phone for verification purposes. Unfortunately, I can't remember the phone number I used at the time to set it up. I am struggling to log back in even though I can verify my identity and ownership of the account through other means.

Hello, I need assistance with an issue regarding my Gmail account. I was prompted to create a new account with the specific address [redacted] After successfully creating the account, it was unexpectedly closed. Now, when I try to access the account, I receive a message stating unusual activity has been detected, prompting me to verify my identity by entering a telephone number to receive a verification code. However, when I enter my phone number, it states that it cannot be used for verification, and I have tried three different numbers without success. Since the email address must remain the same, I cannot opt for the workaround of creating a new account without a phone number by adjusting the age settings. Could someone please provide a solution to this issue? Thank you.

I was attempting to update the recovery information for my business Gmail account. Despite having the password saved, it did not automatically fill in. In my attempts to rectify this, I inadvertently caused more issues. Now, I am unable to recover my account as the found password is not recognized, and there is insufficient information for verification. Even the security question about the last password I remember is not accessible to me. It is crucial for my business that I regain access to my account. Your help in resolving this matter would be greatly appreciated.

My Gmail address is [redacted] When I initially signed up, there was an error, and my password ended up in the username field. It became my username, and I couldn't change it, so I created another account, [redacted] However, I couldn't later alter it as I initially envisaged. The first username is awkward, and I need to use my second account, [redacted] Unfortunately, I'm unable to access this account on my Mac, only on my phone. Is there a way to resolve this issue? I'd like to set [redacted] as my primary address. Can we transition the accounts or create a new one under the same name? Currently, I'm unable to access the mcahill99 account. Thank you.

Hi, I wanted to share that today I was unexpectedly logged out of my Gmail account, [redacted] I think it might be due to me using a VPN. The issue is that I have crucial information stored in that account which I urgently need to retrieve. During the recovery process, I am prompted to receive a code on my old recovery email address, [redacted], which I can no longer access. However, I can access my current recovery email: [redacted] I would be grateful if you could assist me in recovering my account as it is of utmost importance to me. Thank you for your help.

Hello, I have encountered problems with my business email not reaching recipients effectively. Occasionally, when I send a new email, the recipient does not receive it, or it gets marked as spam. Despite being added as a contact, the problem persists with multiple recipients, causing stress as I am unsure if my clients are getting important emails. My main email is [redacted], and my business email is [redacted] Thank you, Dominic

My email is [redacted] Unfortunately, I have lost the phone number linked to the account. My Steam account, which contains over $10,[redacted] worth of games, is connected to this email address. Despite using the correct password, Google is unable to verify me. This account has functioned without issue for seven years. I also possess [redacted], and my gaming accounts, such as Steam and Xbox, are under the name XxCatergonxX. This distinctive username is created exclusively by me and is used across all my gaming platforms. Please contact me through my "professional" email for further communication.

Hello, I have a Google account that I use for Gmail. Lately, I've been asked to enter my password, but I can't remember it. I tried the forgotten password procedure, but since I can't use Google Authenticator without the password, I need a security code sent to my recovery email ([redacted]). The problem is that I haven't received anything yet. How can I set a new password? Your help would be greatly appreciated. Thank you, Liliane B.

I created a Gmail account on the 8th of August and only sent one email from it. After a few days, I noticed that my account was disabled for incoming and outgoing emails. They requested me to verify my phone number. Despite trying to register my number, they keep saying that "This number cannot be used for registration" and my account has been compromised. I have attempted all the solutions provided by Google support, but nothing has worked. I have my account email and password, but they are not allowing me to access my email without any explanation. Their system is not accepting any numbers, including foreign ones. Please assist in resolving this issue.

In May, I lost my phone, which made it challenging to monitor my Gmail account. I recently recovered my phone in July only to discover that my Gmail had been hacked. When attempting to log in, I received an error message indicating an incorrect password. I proceeded to click on the "try another way" option, which directed me to a new page requesting a verification code from the backup email associated with my main account. The primary Gmail account in question is [redacted], with the backup email listed as [redacted] Unfortunately, I am unable to access either of these accounts. I appreciate any assistance in resolving this issue.

I lost TV reception a few days ago when it crashed, and someone fixed it. However, after that, it wouldn't turn on - the screen is black, no sound, and it doesn't restart. I tried to fix it but gave up on Monday. I've been attempting to reach out since then but have had no luck. I need someone to come and resolve this issue. Every time I turn it off, it won't start or play. The last technician set up Roku on the advanced TV and did an excellent job. I would like to have them again. My name is Carl Goodson from Huntsville, AL. You can reach me at [redacted]. My email is [redacted], but I'm not entirely sure about the email address.

I had some issues with my email not working correctly. After adding the MX records provided by Google to Kajabi, I realized that I hadn't added them on GoDaddy, where my domain is hosted. Although my email is starting to work better, I am receiving Mail Delivery Subsystem messages for some emails I send out, indicating that they are being blocked, such as the one to [redacted] Can someone assist me in verifying that my email setup is configured correctly?

Good evening, I recently lost my phone number (disconnected by the service provider) linked to my account [redacted] Since I had activated two-factor authentication, I am unable to access my account. I am also unable to receive the code through the recovery email. I would like to recover my account either by changing the phone number or by sending the code to my recovery email. Email address: [redacted] (I know the password) Phone number on the account: +[redacted]61 (you can test it, it no longer works) Recovery email: [redacted] Thank you in advance for your assistance.

I'm getting a new iPhone, but I'm having trouble logging into my email because I forgot my password. When I tried to reset it on a new device, I couldn't provide enough information to prove my identity. My old email was [redacted], and all my passwords for social media and other important accounts are linked to it. Without access to my email, I can't reach the essential apps I need.

I'm experiencing an issue accessing my account despite entering the correct password on my usual device. This has occurred for two consecutive days. Initially, I was able to recover the account using my backup email address as I no longer have access to the phone number linked to it. However, now the system is sending a verification code to an email that I cannot access, which is causing issues with the two-factor verification process, resulting in my inability to sign in.

Dear Google team, I am having trouble accessing my company email, [redacted], as a Google account. When trying to view shared documents, I was prompted to enter my phone number for verification. Despite entering my phone number several times, I received an error stating it couldn't be used for verification. After multiple failed attempts, my account, [redacted], was deactivated. This account is crucial for my work, and I kindly request your assistance in restoring it. Thank you.

Dear GetHuman Team, I am struggling to access my Gmail account after my phone was stolen and the account was hacked. The hacker changed the password, added a backup code, and altered the recovery email address. I only have access to my phone number now. Can you please advise on how I can regain control of my account? I appreciate any assistance you can provide. Thank you.

I have been unable to access my primary Gmail account, "[redacted]", because I replaced my iPhone 12 mini through insurance and now have a new phone number. I remember the passwords for both my main account and my recovery account, "[redacted]", but both have two-factor authentication set up with my old phone number "[redacted]". Unfortunately, the account recovery process simply prompts me to input a code sent to the old phone number, without offering any alternative questions. This issue has resulted in significant financial losses for me. I require either the two-factor authentication to be disabled so I can log in with my password, or to update the phone number associated with two-factor authentication to "[redacted]". Thank you.

My phone has been reset, and I don't remember the password for my Gmail *****@***.com. I can't seem to reset the password for this Gmail ID where I am unable to log in. I am having trouble recovering the password for my Gmail account. I forgot my Gmail ID password and can't recover it. I am unable to access my Gmail account as it's not opening. The phone number linked to my Gmail account is not helping me log in. My Gmail has been hacked, the Gmail *****@***.com has been compromised.