Facebook Customer Service Issues

Hello, I am Javier S. and I'm facing difficulty accessing my Facebook account. I earlier set up two-factor authentication for security, receiving SMS codes when logging in from a new browser. However, after moving overseas for college, I lost access to my old phone number with the verification codes. Despite multiple attempts to recover my account by submitting photos with my name on paper and various government IDs through the Facebook app, I have not received a response. I've been locked out of my account for months now and would appreciate any assistance you can provide. Thank you.

Hello! I have been using Facebook for 11 years now. My Facebook ID name is Elman Salmin, which is my stage name since I work in the media industry. However, my passport name is Salmin Sultana. Previously, my real name ID was hacked, leading me to create an ID with my stage name. Three months ago, Facebook disabled my account despite providing various forms of identification like my Australian driving license, passport, Medicare card, bank card, professional ID card, and even a photo of me holding my NSW driving license. I tried creating new accounts with my passport name, but they were swiftly disabled as well. It seems evident that someone or a group is maliciously reporting my accounts to prevent me from using Facebook. I feel like I am being unfairly targeted and losing touch with my family and professional contacts. I am seeking guidance on how to resolve this issue and regain access to my social connections. Thank you.

Hello Facebook team, my personal Facebook account was disabled by mistake. I have provided all the necessary ID proofs as requested, but I have not received any response from Facebook via email or my phone number. I have important documents and photos stored in my account that I urgently need to access. I have tried reaching out to the help center, but it's taking a long time to resolve. Please assist me in retrieving my personal data. Thank you, Facebook team.

Hello, I am Charlote Abuhan Vacalares, writing to request assistance from your office regarding a recent issue. During my account activity, I noticed an attempted login by someone else, prompting me to change my password and deactivate the account due to privacy concerns. However, upon trying to reactivate it a week later for important case-related information, I realized I had forgotten my new password. I understand this is a lot to ask, but I am pleading for help in recovering my account as vital information needed for my life and career is inaccessible without it. Thank you for your attention, and I am hopeful for a positive outcome.

Hello, I am seeking urgent help. Several years ago, I fell victim to a modelling agency scam. They not only took a significant amount of money from me but also obtained and leaked my ID documents, which have now been misused on Facebook and Google, leading to me being targeted as a scammer. This situation is causing numerous problems in my life, especially as a young single parent facing significant challenges. I urgently request the removal, blocking, or banning of these images from all social media platforms. I have tried to address this issue before and now, I am desperate for a final resolution. Thank you in advance for your assistance. Have a wonderful day. I would appreciate it if you could reach out to me as soon as possible to discuss how you can help and what steps I can take next.

Hello Facebook Team, My personal Facebook account was mistakenly disabled, and I have been unable to recover it. I have tried contacting the help center, but have not received a response via email or phone. I have provided all the necessary ID proofs but have not had any luck. I have important documents and photos that I urgently need access to. I am unable to download my personal data as everything is stuck in my disabled account. Your assistance in resolving this matter would be greatly appreciated. Thank you, Facebook Team.

To Facebook Security Team, I need assistance in resolving a security issue I am facing. My name is Wim van de Pol, born on May 20, [redacted], also known as Jan Willem van de Pol. My nickname is Wim, and you can reach me at [redacted]. I have been an active Facebook user since [redacted]. On June 20th, I reported that my account was hacked. I have attempted to recover it, but my efforts have been futile. My page, Rockplace, with over [redacted] photos, is inaccessible. I urgently need to regain access as I have an important event coming up. Could you please expedite the process of restoring my account? Best regards, Wim van de Pol

My Facebook account was hacked, and unauthorized posts were made without my knowledge or consent, resulting in me being locked out of my account. I attempted to verify my account, but encountered difficulties because the posts and tags were not from my IP address. I would like to either recover my account, have the posts deleted, or delete the entire account as I am only using Messenger at the moment. Please reach out to me promptly if additional information is required for verification, as this issue is crucial regarding integrity and potential repercussions. I am eager to resolve this promptly to prevent any further problems and will take necessary steps to enhance security moving forward.

Hello, I have had two Facebook accounts in the past but deleted them as I was not using Facebook. I am now interested in creating a new account for Facebook Marketplace since my family is using it more. When attempting to sign up, I receive a message stating that my account has been disabled, which confuses me because I previously deleted it. The only potential issue I can think of is an email mix-up I had with other individuals named Clive Marks, but we have resolved that. I have attempted to submit a form to inquire about the disabled account, but it indicates that there is no account associated with my email address, even though it acknowledges the address is disabled. I have been using this email address since [redacted]. Can you assist in resolving this matter so I can create a new account? Thank you.

Hello, I believe there has been a mistake with your security system regarding the removal of my Facebook account named "Pankaj Handoo Returns." Without a valid reason, my account was taken down. I can provide evidence to verify my identity. I am in the process of sending my ID card details for authentication purposes to show that I am the rightful owner of the account. When my friend initially created the account, he mistakenly entered the wrong date of birth without my knowledge. The correct date of birth is 10-03-[redacted]. I have been using this account for many years, and its removal would be a significant loss for me. To resolve this issue, I am providing my Aadhaar card and PAN card photos as proof of my identity. I trust this information is sufficient to reinstate my account. I kindly request that you address this matter promptly. Thank you for your assistance. Best regards, Pankaj Handoo Date: July 18, [redacted]

My Facebook account has been hacked. I am struggling to regain access as every time I attempt to log in, it prompts me to create a new account or rejoin Facebook. However, I am already a member and wish to recover my original page from the hackers who have altered my information and are posting random content. They have changed my email and phone number, rendering me blocked from accessing my account. I desperately need assistance in reclaiming my account and preventing further misuse. Despite numerous attempts to contact Facebook, I have been unsuccessful in reaching anyone for help, even searching for Facebook's corporate number has yielded no results. It has been four long months since my account was compromised, and I am not alone in facing this issue as others on Facebook have experienced similar hacks without their knowledge.

Dear Sir/Madam, I am writing to inform you that I had a Facebook account under the name Sabbir Mahamud (Cherry) for six years until I lost my phone, which had my account logged in. Unfortunately, someone has accessed my account, changed the password, email, and phone number, making it impossible for me to recover it. I have created a new Facebook account with the email [redacted], but it was disabled unexpectedly three days ago. I have attached scanned copies of my National ID card and Passport as proof of my identity. I kindly request that my new account be reinstated and the old one disabled. Thank you, Sabbir Mahamud

I recently signed up for Facebook for the first time at 29 years old to search for a roommate as an older undergraduate student. Unfortunately, my account got disabled over a misunderstanding that I was classified as spam. While interacting in a chat to find a roommate, I was wrongfully accused of harassment by a female user, whose messages seemed suspicious in other threads. Another incident with a different female occurred when she left the chat after I asked a few harmless questions about move-in timeframes. Despite my respectful behavior, my account got locked a few days later. I found Facebook to be a helpful platform for connecting with potential roommates, and I'm struggling without it as I urgently need housing to begin school successfully in the fall. I would appreciate guidance on any appeal process or contact person to rectify this situation and restore my account's credibility.

I've attempted to create a Facebook page multiple times, but each time it gets disabled shortly after I begin posting. Despite submitting identification forms as requested, there's been no progress on reactivating my account. The page was set up almost two weeks ago, yet it still shows as disabled whenever I try to log in. If there's a way to assist me in recovering my page, please advise. Additionally, there appears to be confusion regarding the emails I am using to register. I'm running a nonprofit, so I prefer to use an email associated with my business. However, I'm unsure if the issue stems from attempting to create multiple accounts in one day, but I'm unable to continue using my business email.

Hello, I am Theodore Chambers Jr., a Vietnam Disabled Combat Veteran. I recently commented on a post by fellow Combat veteran Qua Copps on the page called STRAIGHT FROMOUTTACHESTER. Unfortunately, Facebook shut down my page after my second comment because they claimed I violated their rules. I simply mentioned my neighborhood without any intention of promoting violence. I kindly request assistance in reviewing Qua Copps' and my page, specifically the post from July the 11th, to understand what led to the shutdown. Your help in addressing this issue would be greatly appreciated. Thank you.

I am having trouble renaming my Facebook page. The name should be "DJ geminiTHNDR" without any spaces or capitalization. Currently, Facebook only allows "gemini THNDR" with a space. I am trying to remove the space and have the name written as "DJ geminiTHNDR". Thank you for any assistance.

I am facing an issue with my Facebook account, which has been disabled for reasons unknown to me. I had not accessed it for a few years, and now that I want to use it for my business, Gemini Leathercrafts, I am unable to log in. Despite completing the security check by contacting individuals on my friends' list, like Kelli Dominguez, Dan Jordan, and Kittye Helfenbein, the confirmation codes provided did not match. I am frustrated and upset by this situation. I am determined to recover my account rather than creating a new one. I am seeking clarification on why my account was disabled and requesting assistance to enable it. Even though I am willing to verify my identity using my date of birth, this option has not been presented to me. I am hesitant to provide my driver's license for personal information, and I believe my birthdate should suffice. Kindly help me resolve this matter promptly. Thank you. Loretta B-J.

Hello everyone, I am experiencing an issue with my account where $[redacted] was deducted for an unauthorized advertisement that I did not approve to go live. Upon checking my usual ads that have been running for a few days, I discovered that they had all finished. The problematic ad was unexpectedly labeled as live for 4 months while it was supposed to be on pause. I attempted to cancel it multiple times, but each time Facebook froze, forcing me out of the device. This extended ad duration is not something I would have agreed to, nor financially be able to handle. I urgently require a refund as I have pending bills to settle. I plan to file a fraud claim form at my local police station and seek assistance from the bank. Please assist me in resolving this matter promptly. You can contact me at [redacted]0. The affected account is the Ni barber convention Facebook page. My name is Gregg M.

I have been attempting to reach out concerning a comment on a page I follow. I have unliked, stopped following, and blocked the page to address the issue. The page in question is NTD News, and I want to report an incident where a user, Scott Speicker, told someone to commit suicide on the platform. This is deeply troubling to me due to personal experiences with suicide in my family and my own suicide attempts. I understand the limitations on what Facebook can do about this, but I felt it necessary to bring it to your attention. I hope Scott Speicker can be held accountable for his actions. Thank you for your assistance. I value Facebook and will be more selective about what I engage with on the platform moving forward.

I am facing challenges due to my transgender identity while trying to change my name on Facebook but faced issues with the account lock. After creating a new account with my preferred name, Facebook locked me out for security reasons. I have been unable to access my Messenger for three days now. Despite providing a picture of a pill bottle and a PayPal card with my preferred name, Facebook requested an ID document. I believe Facebook should be more considerate of individuals facing similar situations and communicate better before taking drastic actions like disabling accounts. I even provided a selfie as requested to confirm my identity.