Customer Service Profiles Customer Service Issues

Archive 9

The following are issues that customers reported to GetHuman about Customer Service Profiles customer service, archive #9. It includes a selection of 20 issue(s) reported May 13, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I need help unlocking my Facebook account due to suspicious activity. It's essential to me. Facebook, please provide alternative options promptly. My details are: - Facebook Name: Kunal Rauth - Email: [redacted] - Phone Number: [redacted] - Free Fire UID: [redacted]
Reported by GetHuman7438638 on शुक्रवार, १३ मई २०२२, सुबह ७:४१ बजे
I play Free Fire and have been playing for two and a half years. Unfortunately, my account with Free Fire ID [redacted], created using Facebook, has been suspended. I believe a hacker gained access to my Facebook account without permission and used cheats in the game, causing the suspension.
Reported by GetHuman7510397 on सोमवार, ६ जून २०२२, दोपहर ११:०९ बजे
Hello Gerena, I have installed the latest patch update, but my account is still banned. I kindly request you to lift the ban on my account. I have not used any third-party applications; the game booster is pre-installed on my phone. I enjoy spending a lot of time and money on my account, and I am willing to adhere to all the rules and regulations of the game. Please unban my Free Fire account. UID: [redacted] Username: Miss❤ Jasmin Level: 64 Contact Number: [redacted] Thank you.
Reported by GetHuman-forijudd on शनिवार, ११ जून २०२२, रात ८:०५ बजे
Hello Garena Support Team, I am writing to address the suspension of my Free Fire account. Approximately four days ago, during a rank match, I encountered a hacker using a diamond hack. Regrettably, in a moment of frustration, I attempted to download a mod apk to address the issue. However, after realizing the implications and that it was illegal, I promptly uninstalled the hack and reverted to the original version from the Google Play Store. The following day, upon trying to access Free Fire, I was met with a message indicating my account had been suspended. I deeply value my Free Fire account and acknowledge my mistake. I am sincerely seeking your assistance in reinstating my account. My in-game nickname is Ƭʜᴇ〆Ƭᴇᴅᴅʏ么 and my user ID is [[redacted]52]. I assure you that I understand the seriousness of my actions and will not engage in such behavior again. Free Fire holds great significance to me, and I appeal for one last opportunity to continue enjoying the game. Thank you for your attention to this matter. Warm regards, yogan
Reported by GetHuman7542190 on गुरूवार, १६ जून २०२२, सुबह ६:०६ बजे
Hello, Team Free Fire India, I recently encountered an issue where my account was unexpectedly suspended while playing the game. I firmly believe that I have not violated any rules of conduct and the suspension was done in error. I kindly request the Free Fire team to reconsider and lift the ban on my account. My player name is PS♥️RAJ❶❹❸, and my ID is [redacted], a level 65 account. Thank you for your attention.
Reported by GetHuman7546681 on शुक्रवार, १७ जून २०२२, दोपहर ३:५० बजे
Dear Garena Free Fire team, I am requesting the unbanning of my account with ID [redacted]. Regrettably, I resorted to using a config file hack once. I humbly ask for another chance to access my account. This is my original account where I have invested nearly 50,[redacted] INR. I assure you that I come from a humble background and will never engage in such violations going forward. Kindly reconsider your decision and reinstate my account. My in-game name is জা ন্না ত, and I am at level 61. Please understand my situation and give me the opportunity to play the game I love with integrity. Thank you, Garena Free Fire team, for your attention to this matter. Sincerely, [Initials]
Reported by GetHuman-spabitra on बुधवार, २२ जून २०२२, दोपहर ४:२५ बजे
Hello, I have been attempting to reach out to Garena in Singapore and the Philippines for over six days regarding my ongoing issue with a customer support ticket on their website. Unfortunately, my Garena account has been compromised by a hacker who has been making unauthorized changes, including adding their phone number, ID number, and Facebook account details to my account. I only became aware of this when the password was changed, locking me out. Fortunately, I was able to regain access through my linked Gmail account. It has been a frustrating six days without any resolution while the hacker continues to access my account. Despite being assured of a response within three days, I have yet to receive any assistance. My support ticket numbers are [redacted] and [redacted]. I urgently need help with this situation.
Reported by GetHuman-takasu on मंगलवार, २८ जून २०२२, सुबह ५:४२ बजे
Hello Garena Free Fire Max Team, I am writing to request the reinstatement of my suspended account ID [redacted]. My account was suspended due to the use of the Tools APK. I sincerely apologize for this mistake and assure you that it will not happen again. Free Fire means a lot to me, and I am committed to following all the rules in the future. I kindly ask for another chance to continue playing. Thank you for your understanding. Sincerely, Boss0887
Reported by GetHuman7617621 on शनिवार, ९ जुलाई २०२२, दोपहर ३:३८ बजे
Nitesh, Your account has been locked. We have noticed unusual activity in your account. This could mean that someone has accessed your account without your knowledge. Account locking date: July 7, [redacted]. For your security, your profile will not be visible to others on Facebook, and you will not be able to use your account. To unlock your account, we will guide you through some steps.
Reported by GetHuman7635766 on शुक्रवार, १५ जुलाई २०२२, दोपहर ११:३४ बजे
Dear Gardena Team, I am a Free Fire player who has been enjoying the game for two and a half years. Unfortunately, my Free Fire account, tied to my Facebook account, has been suspended due to unauthorized access by a hacker who used cheats, possibly leading to the suspension. I kindly request the Gardena Team to assist in unsuspending my Free Fire ID with the number [redacted] and the in-game name s88711. Thank you, Sincerely
Reported by GetHuman7609935 on सोमवार, १८ जुलाई २०२२, दोपहर १:३४ बजे
Dear Garena team, I am facing an issue with my Free Fire ID, which has been suspended due to unusual activities. I assure you that I have not used any hacks or engaged in any inappropriate behavior. This ID is very important to me as I have been playing on it for the past 5 years. I kindly request you to review the suspension and allow me to continue playing the game. UID: [redacted]04 Level: 70 Name: Chri Bro I am eagerly waiting for my ID to be reinstated. Please unsuspend it at your earliest convenience. Thank you.
Reported by GetHuman7687780 on सोमवार, १ अगस्त २०२२, शाम ७:५४ बजे
Dear Garenafree fire, I am kindly requesting the unbanning of my account. I used a config file hack once just for fun, but I promise not to use any hacks in the future. I have spent almost [redacted] INR on this account and come from a poor family. Please consider reinstating my account, I love Free Fire and would appreciate a second chance. I solemnly swear to refrain from using any unauthorized applications or files. Here are my account details: ID: [protected], In-game Name: ✓❤️HAROON❤️✓@, Level: 72. Thank you for your consideration.
Reported by GetHuman7692366 on बुधवार, ३ अगस्त २०२२, सुबह ९:२४ बजे
Hello Garena team, I have successfully updated the new patch, but unfortunately, my account is still banned. I kindly request the account to be unbanned. I want to assure you that I have not used any third-party applications. The game booster was pre-installed on my phone, and I have invested a significant amount of time and money into my account. Moving forward, I commit to strictly following all the rules and regulations of the game. I will not engage in any hacks or scripts. I was prompted to download the game through a third-party source, but I have now discontinued that practice. I urge you to reconsider and lift the ban on my account for 2 hours. I promise to refrain from any unauthorized activities. I am an avid Free Fire player, a supporter, and a consistent tournament participant. I respectfully request a review of my account status. UID: [redacted]19 Player Name: ᴾᴿᴼ ᭄ʜᴀʀɪ Server: INDIA Contact Number: [redacted] Email: [redacted] Thank you for your attention to this matter.
Reported by GetHuman-magloreh on गुरूवार, ४ अगस्त २०२२, रात २:४६ बजे
Hello Garena Customer Support, My name is GOKUL, and I've been playing Free Fire for the last 5 months. Unfortunately, my account got suspended recently. I encountered a hacker in a CS rank match four days ago, which made me frustrated. I made a mistake by attempting to download a config file to adjust my settings and used it in a training match, knowing it was against the rules. After realizing this, I uninstalled the config and reverted to the original version from the Google Play Store. The next day, when I tried to open Free Fire, I received a message that my account was suspended. I truly love Free Fire and cannot imagine not being able to play it. I promise that I will not misuse any chances given to me. My account nickname is DBG PAGAL, and my user ID is [redacted]. Please consider giving me another chance. I sincerely apologize and assure you that I will not repeat this mistake. Trust me, I am genuinely sorry and asking for one last opportunity to continue playing Free Fire. Sincerely, DBG PAGAL User ID: [redacted]
Reported by GetHuman7720859 on शनिवार, १३ अगस्त २०२२, सुबह ८:४१ बजे
I've been experiencing issues for two days now while playing with a carrom board worth $15. I'm winning, but I'm not receiving the money I have accrued. I kindly request the company to consider creating carrom boards with values of $25 and $30. The disconnect error is causing a lot of frustration and financial loss. Could you please resolve this matter promptly so I can continue playing without interruptions? My login number is ([redacted]) and my username is "devil rk".
Reported by GetHuman-rkrezvi on रविवार, १४ अगस्त २०२२, सुबह ८:०७ बजे
Dear Garena Team, I mistakenly caused my account to be suspended due to my unawareness that this could happen. I promise never to make such a mistake again. I will not use any unauthorized files in the future. Please consider restoring my account as I have invested in it, and I assure you of my compliance going forward. Thank you for your understanding. Best regards, -Scary❖da、 (UID: [redacted])
Reported by GetHuman7731811 on बुधवार, १७ अगस्त २०२२, दोपहर १:०४ बजे
Hello, Team Garena Free Fire, I have been playing Free Fire for the last three years. My previous account number was [redacted] before it got permanently banned at level 69 for using a big head configuration file for fun. I have been playing with the [redacted] account lately. However, this account got suspended 4 days ago. While I did have a hack on Free Fire Max, I never used my real ID for it. I only used it for fun on a different ID. I admit to using a skin tool once, but I have never hacked on this real ID. If there was any mistake, I sincerely apologize and promise not to use any third-party applications in the future. Please consider unsuspending and unbanning my account. I am a fan of Garena Free Fire. Thank you. UID: [redacted] UID: [redacted]
Reported by GetHuman-bartanma on गुरूवार, १८ अगस्त २०२२, सुबह ७:५८ बजे
Hello Team Garena Free Fire, I have been a Free Fire player for the past three years. My previous account number was [redacted], which got banned at level 69 due to using a big head config file for fun. I now play on account number [redacted], which was suspended four days ago. While I did have a hack on Free Fire Max, I never used it on my real ID. I used it for fun on a different account. I apologize for any issues caused by my actions and promise not to use any third-party applications in the future. Please consider unsuspending my account. Thank you for your understanding.
Reported by GetHuman-bartanma on गुरूवार, १८ अगस्त २०२२, सुबह ८:०२ बजे
Dear Garena Free Fire Support Team, I am kindly requesting the unbanning of my account. I admit to using a hack injector for entertainment purposes and promise not to repeat this behavior in the future. I have spent nearly 10,[redacted] BDT on the game, which is a significant amount for me coming from a low-income background. I sincerely ask for the restoration of my account. I assure you that I will not use any unauthorized tools or hacks again. My UID is [redacted], and my in-game name is ★Cʀiᴍɪɴᴀʟᵇᵒʸ, with a level of 65. I appreciate your understanding and the opportunity to rectify my mistake. Thank you for your consideration. Best regards, initials
Reported by GetHuman7740026 on शनिवार, २० अगस्त २०२२, रात ३:०३ बजे
Hello, I am requesting a gift of one Garena Free Fire ID as I do not have a Pro ID yet. I purchased diamonds on gameskharido.com but did not receive them. Please assist quickly. Garena Free Fire, kindly unban my ID as I used a hack for fun just once. Please don't hack my ID. Garena, I used a hack application and now my Free Fire ID is banned. Please assist. My Free Fire ID got suspended while playing due to some reasons. My Google ID is not logging in. Every time I try, I am unable to log in. I topped up Rs *** but did not receive my diamonds in Free Fire. Please address this issue promptly. I did not use any hacks, yet my account got suspended. I need help urgently.
Reported by GetHuman7742444 on रविवार, २१ अगस्त २०२२, रात ३:३६ बजे

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