Customer Service Profiles Customer Service Issues

Archive 8

The following are issues that customers reported to GetHuman about Customer Service Profiles customer service, archive #8. It includes a selection of 20 issue(s) reported March 15, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Dear Garena Free Fire team, I would like to request the suspension of my account with the ID [redacted]. I am eagerly waiting to join my friends in-game, so kindly lift the ban. Free Fire is not just a game to me; it's where I find and cherish friendships. Playing Free Fire makes me feel like I'm in a real world surrounded by friends. Please consider my plea to unsuspend my account as I value it greatly. Without Free Fire, I feel incomplete and lose a source of joy. Your understanding in this matter is greatly appreciated. Thank you for your assistance. Sincerely, ━⸙ᴀʀɪʟ⸙━━ Level 57
Reported by GetHuman-arilsama on Dienstag, 15. März 2022 08:13
Hi, I haven't received Rs.**** in my Winzo wallet, but the amount has been debited. My Facebook account was deleted. Please transfer my Free Fire account to another Facebook. My Free Fire ID is banned due to using hack applications. My account needs help. My Free Fire is not working properly, showing offline when my friend is online. There is a matchmaking problem. My Free Fire ID was suspended during gameplay. My Facebook account is locked and needs to be unlocked. Please unban my Free Fire ID. I need to recover my hacked Facebook account linked to Free Fire. My Free Fire ID was suspended for illegal hacking issues. Please unsuspend it. My Free Fire ID and Facebook account have been hacked. My ID needs to be unbanned, ID **********.
Reported by GetHuman-mrinmaym on Mittwoch, 16. März 2022 10:43
Hello, I am having trouble recovering my hacked ID. Can anyone help me with this issue? Thank you. Hello, I am concerned because I did not receive Rs.**** in my Winzo wallet, although the amount has been debited. My Facebook account has been deleted, and I would like to transfer my Free Fire account to another Facebook account. I believe my Free Fire ID was banned due to using a hack application. Is there a way to resolve this issue? I am experiencing issues with my Free Fire account and it is showing me offline when my friend is online. Can someone assist me with this problem? I encountered matchmaking problems while playing. Can this be resolved? My Facebook account has been locked, and I need assistance in unlocking it. I am requesting to unban my Free Fire ID with the UID **********. My Free Fire ID has been hacked on Facebook, and I need help recovering it. My Free Fire ID has been suspended due to an illegal hacking issue, and I would like it to be unsuspended. My Facebook account has been hacked, and I need assistance recovering my Free Fire ID. My Free Fire ID with the number [redacted] has been banned. Can it be reinstated, please?
Reported by GetHuman7225923 on Mittwoch, 16. März 2022 13:53
Dear Garena team, I want to request the lifting of the suspension on my Free Fire account as it was banned for using Sniper gaming fix. I admit I used a hack for headshots once for fun, and I am sincerely sorry. Kindly assist in unbanning my account and allowing me to continue playing. I value the fair play and competitiveness of the game. Thank you for your help in advance. Best regards.
Reported by GetHuman-gayenrak on Freitag, 18. März 2022 08:22
My account was suspended while playing the game, and I'm sure I didn't do anything wrong. Please reopen it. Good evening, Free Fire blocked my account because I was using hacks. Can you unlock it for me? Sir, please help me. My account has been suspended; you can see the details on your end. Sir, I mistakenly installed a hacking app and now my game is not working. Please help me. I can't log in to my Free Fire account today after updating to the new version of the app. Hello, Free Fire team, please unban my account. My Free Fire ID is [redacted]. Your current version is different from the one in use. Please download and install the correct version. My Free Fire account has been banned. Please unban my ID [redacted]. Hello, Sir, my account is suspended. Please reactivate my account. My UID is [redacted] - Name: Pushpa Raj.
Reported by GetHuman7257861 on Donnerstag, 24. März 2022 04:03
Hello Garena, I am Nitesh, a Free Fire player for the past 3 years, and my account has recently been suspended. During a rank match four days ago, I encountered a hacker using wall hacks. Out of frustration, I resorted to downloading a mod apk for wall hacks. After realizing the illegality of this action, I uninstalled the mod apk and reverted to the original game from the Google Play Store. The next day, upon opening Free Fire, I found that my account had been suspended. I am reaching out to Garena for assistance as I have a deep love for Free Fire and cannot imagine not being able to play it. I acknowledge my mistake and promise not to misuse any chances given to me in the future. My account nickname is "जयभोलनाथ" and my user ID is [redacted]88. Please consider granting me a final opportunity to continue enjoying Free Fire. Your support would be greatly appreciated. Sincerely, Nitesh
Reported by GetHuman-gerenapa on Dienstag, 29. März 2022 15:02
Someone has taken over my Facebook account without my permission. They added a recovery email I don't recognize with the phone number *********. The app is being terminated due to a security policy violation (code...). I can't access Free Fire on iOS. My Free Fire ID's name and password have been changed without my consent. I need help from the Free Fire support team to resolve this issue. My FF ID is *********. My account was hacked and suspended. I urgently request support to restore my account. I am eager to play games soon and hope for a new version to be released. I need all my data back for Free Fire Max; I'm stuck with a black screen issue. The Free Fire Max update didn't change the lobby. I am currently in India but my Free Fire ID is set to Nepal; please assist me in switching it to India. My account was banned; I need it back.
Reported by GetHuman7288053 on Freitag, 1. April 2022 06:56
GetHuman is a useful free service that aids customers in sharing tips and information related to customer service issues. It is not affiliated with Customer Service Profiles. Providing the information above benefits users in several ways. Firstly, it enables GetHuman to search for specific guides in its database to help resolve problems without contacting Customer Service Profiles. Secondly, it creates a public page for your issue, which can be shared with Customer Service Profiles or other customers for assistance. Once resolved, you can share how you fixed it, helping others facing similar problems. You can edit or delete the public page using the links emailed to you. Lastly, GetHuman can follow up with you to ensure your issue is resolved, offering further assistance if needed. You can opt out of communications or delete the public page at any time using the links provided.
Reported by GetHuman7304423 on Dienstag, 5. April 2022 12:35
Zupee ke game "Ludo" ne mujhe aur dusre logon ko dhoka diya hai. Jab maine zyada recharge kar ke game khelne ka socha, tab game ne kisi bhi player ki jagah computer bhej diya aur mujhe haaraya. Game me jab hum goti move karte hain, computer hamari goti ko manipulate kar ke hara deta hai. Ye cheating bar bar hoti hai aur maine iska video proof bhi rakha hai. Ye log dusri cheating bhi karte hain, jab hum jeetne ke kagar par hote hain, tab bhi ad insert kar dete hain jisse humara game ruk jaata hai aur fir time out ho jaata hai, jiske karan hum hare jaate hain. In logon ne mujhse 60 hazar rupay loote hain aur justice nahi mil raha hai.
Reported by GetHuman-jaiminth on Mittwoch, 6. April 2022 20:24
Hi Garena, I would like to sincerely apologize for using an anti-hack APK. I deeply regret my mistake as I was unaware of the consequences that would result in my ID being banned. I have dedicated a lot of time and money to level up my ID, and I assure you that I will never use any hacks again. Free Fire UID: [redacted]87 Free Fire Username: ♛Jon❤️Snow✓ Current Free Fire Level: 73 I used the hack in OB34, and I am truly sorry for that.
Reported by GetHuman-mkkarthi on Samstag, 9. April 2022 12:37
Hello Garena, I am deeply sorry for utilizing an anti-hack apk on Free Fire. I made a grave error in judgment by resorting to this method, unaware that it would result in the banning of my account. I have diligently boosted my account's level through hard work and financial investments. I humbly implore Free Fire to consider lifting the ban on my account. I pledge to never engage in any hacking activities in the future. Free Fire UID: [redacted]87 Free Fire Username: ♛Jon❤️Snow✓ Free Fire Level: 73 Version: OB34 - I have not used any hacks.
Reported by GetHuman-mkkarthi on Samstag, 9. April 2022 12:42
I have been playing Free Fire for two and a half years. My Free Fire ID, created with my Facebook account, got hacked by someone who used location hacks without my permission. As a result, my Free Fire ID has been suspended. I kindly request the Garena team to unsuspend my account. Here are my details: Free Fire ID - [redacted], Game Name - NSD™✓°VENOM°.
Reported by GetHuman-sinusen on Samstag, 9. April 2022 14:45
I have recently been permanently banned from playing Garena Free Fire due to suspicious activity. I have not received a clear explanation for this ban, and I strongly believe that upon reviewing my account, it would become evident that I have not engaged in any wrongful behavior such as hacking. I have invested a significant amount of money into my account over the past year to support the game, and it is disheartening to be accused without proper justification. While I could create a new account, this option is not viable given my recent financial commitment to the game. I assure you that I am fully aware of the consequences of cheating and would never jeopardize my account in such a manner. I kindly request immediate attention to this matter to restore my account access. My account ID: [redacted] Sincerely, [Initials] An Unhappy Player
Reported by GetHuman-shawnwd on Sonntag, 17. April 2022 03:26
Hello Team Free Fire, I believe I have not violated any rules and have always followed your guidelines as a player. Dear Admin, I assure you that I have not used any hacks or third-party apps. My account is currently suspended. As a government employee and a Free Fire player, I enjoy playing the game. Hello Garena, my Free Fire ID has been suspended. Kindly consider unbanning it. My Free Fire account has been suspended, but I have not engaged in any suspicious activities. Please review this. I would appreciate if I could receive more characters and rare items. Team Free Fire India, my ID got suspended while playing, even though I haven't done anything wrong. My ID is suspended, and I did not use any hacks. Dear Garena team, my Free Fire ID is banned due to my usage of hack applications. After withdrawing money from Rummy, the funds did not reach my account. I have received a permanent ban from playing Garena Free Fire due to alleged suspicious activity. Facing issues with opening FF Max, requesting a prompt resolution. I want to clarify that I am not a user of hacks.
Reported by GetHuman7359272 on Mittwoch, 20. April 2022 15:58
Hello, I would like to address the Garena team regarding the suspension of my Free Fire ID. I admit to using a hack application for fun without realizing that it would lead to the suspension of my account. I sincerely apologize for this mistake and assure you that I will not repeat such actions in the future. Kindly consider unbanning my ID at your earliest convenience. I appreciate your understanding and patience. UID: [redacted] Account Name: Ꮮ.Ɓ♥ƖƝƊƦAܔ Server: India Hack Used: FF Tool Level: 57 Google Play Email: [redacted]
Reported by GetHuman7098734 on Donnerstag, 21. April 2022 03:13
Hello Garena Free Fire team, I am reaching out to report a case of my Free Fire account being hacked by an online diamond seller. Unfortunately, I trusted them and shared my Facebook, Gmail, and password details. As a result, my account credentials were changed. I have been an active player of Free Fire for over 2 years and it's disheartening to face such an issue. Following the hack, I have taken steps to secure my account, but my Facebook account has been locked. It has been 2 months since I have been unable to access my account. I kindly request assistance in transferring my Free Fire ID to another Facebook account. My current game data includes a level 71, with 22,[redacted] likes, and 6 diamonds. My in-game name is Mr. Kaluꔪ. Request for Facebook account transfer details: Gmail: [redacted] Password: sasukeborutonaruto$$$ Your prompt help in this matter would be greatly appreciated. I eagerly await your response. Thank you.
Reported by GetHuman-raisahin on Montag, 25. April 2022 07:39
Hello, I would like to seek assistance regarding my Free Fire account. I have been a dedicated and honest player for a long time. However, about three months ago, I made the mistake of lending my phone to a friend who used hacks like headshot hacks on my account without my knowledge. As a result, my account has been suspended by the Garena team. I urge for help in recovering my account under the username "sanketbro000" with the ID "[redacted]". Thank you for your understanding and support.
Reported by GetHuman7381616 on Mittwoch, 27. April 2022 05:12
I kindly request assistance with obtaining diamonds for Free Fire. My UID is [redacted], and I am in need of some diamonds, rare bundles, and unique gun skins. I would greatly appreciate receiving [redacted],[redacted],[redacted] diamonds. Thank you in advance for your help.
Reported by GetHuman-mobileni on Samstag, 30. April 2022 08:24
Dear Sir, I am the owner of this ID and sadly, I must report that my Free Fire account has been banned. I always played the game legally, but recently my account was banned. I have been using this account for three years and have invested a significant amount of money in it. I kindly request a review of my account and its reactivation. I ask for another chance as people make mistakes. I would be extremely grateful if you could restore my account. Below is the real information for my account: 1. Account Name: ɴɢㅤ⸙ㅤSᴀBBɪR 2. Account UID: [redacted] 3. Account Creation Date: [redacted] 4. Last Access Date: 28/03/[redacted] 5. Personal Identification Number: [redacted] I hope this issue can be resolved promptly. I appreciate the assistance from the Garena team.
Reported by GetHuman7409026 on Mittwoch, 4. Mai 2022 17:18
Dear Garena Free Fire moderator, I am seeking assistance in recovering my suspended account which has been inactive for three months now. I cherish playing the game and acknowledge any mistakes made. I assure you that if my account is reinstated, I will not repeat any infractions. My player ID is [redacted], and I sincerely hope for a chance to resume playing with my level 66 progress intact. I understand the gravity of the situation and am willing to abide by any rules to continue enjoying the game. Your understanding and reconsideration would be greatly appreciated. Thank you, Game Name - ༆ᴺᴼᴼᴮ™Rahul®
Reported by GetHuman7412717 on Donnerstag, 5. Mai 2022 15:53

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