Customer Service Profiles Customer Service Issues

Archive 7

The following are issues that customers reported to GetHuman about Customer Service Profiles customer service, archive #7. It includes a selection of 20 issue(s) reported February 10, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello Garena, I am an old player whose account got suspended because a friend told me to login to another app and I mistakenly used my Facebook account instead of the guest ID like they advised. My friend mentioned it was just for 30 days, and after 23 days, my account was unexpectedly suspended. I reached out to my friend, who admitted it was a prank, and my Facebook and real ID got suspended instead of the guest ID. I have been trying to find a solution for the past two months and visited the website. Please reopen my account, I assure you I won't log in through another app again. My ID is [redacted]. Thank you.
Reported by GetHuman-digsenpa on jueves, 10 de febrero de 2022 12:49
My ID was banned while playing the game. I haven't done anything wrong and I'm certain tha... Hello Team Free Fire India, my ID was suspended during an offline session of the game. I am r... Please help me unsuspend my Free Fire ID [redacted]. I kindly request you to unsuspend my ID. My dear Garena team, my ID is suspended. Please help me unsuspend my Free Fire ID. Hello Garena, my Free Fire account has been suspended. I used a hack app. I played rank matches for [redacted] days and... My Free Fire ID has been blocked. I have not violated any rules. I will abide by your regulations indefinitely. Kindly reopen my ID. Login problem. Please assist with the network error. Please unban my Free Fire ID, Big Boss. Thanks FF team, please consider unbanning it. Please unban my ID [redacted]. Thank you for your response. Please help me unban my Free Fire account. I need to retrieve my ID. I did not use any hacks. My brother mistakenly got my ID banned. My account is banned. Please restore my account with the ID [redacted]. Thank you, sirs and madams. Hello, my Free Fire ID is banned. I only used FF Tools Application, which is solely for... Sir, my account has been suspended.
Reported by GetHuman7112045 on viernes, 11 de febrero de 2022 3:17
Hello, my in-game ID got banned. I haven't violated any rules and I'm confident that... Hello Team Free Fire India, my ID was suspended while I was offline from the game. I have... Please assist in unsuspending my Free Fire ID [redacted]. I kindly request to have my ID reinstated. Dear Garena Team, my ID has been suspended. Kindly help in unsuspending my Free Fire ID. Hello Garena, my Free Fire account has been suspended. I used a hacking application. I played ranked matches for days... My Free Fire ID has been blocked. I have not breached any rules. I will abide by your regulations indefinitely. Please reopen my ID... I'm experiencing login issues due to network errors. Please unban my Free Fire ID "BIG BOSS." Thank you, FF team. Kindly lift the ban... Please unban my Free Fire ID "BIG BOSS." Thank you for your response. Please help in unbanning my Free Fire account... I need assistance in recovering my ID. I didn't use any hacks, my brother inadvertently got my ID banned... My account is banned. Please reinstate my account ID [redacted]. Hello, my Free Fire ID is banned. I only used the FF Tools Application, which is solely for... Sir, my account has been suspended.
Reported by GetHuman7112045 on viernes, 11 de febrero de 2022 3:28
Hello Garena, I would like to request some diamonds in Free Fire for Valentine's Day. Garena, please provide me with some support. My Free Fire ID was suspended after I was hacked, although I did not perform any unauthorized actions. Dear Garena Free Fire Team, my Free Fire ID has been suspended. Kindly assist me in getting it unsuspended. I am experiencing a login issue with my account number. My ID was banned after being hacked. I am certain that I did not engage in any inappropriate behavior. Hello Team Free Fire India, my ID was suspended while I was offline. Please review and consider unsuspending my account. Kindly help me unsuspend my Free Fire ID. I humbly request your support in this matter. Dear Garena team, my ID is suspended. Kindly assist me in unsuspending my Free Fire account. Hello Garena, my Free Fire account got suspended for using a hack app. I played ranked matches for several days. My Free Fire ID has been blocked. I assure you I have always adhered to the game's rules. Please reopen my account. Facing a login issue due to a network error. Seeking assistance to resolve this problem promptly. Requesting the unbanning of my Free Fire ID [redacted]. Thank you to the FF team for your anticipated help. Kindly assist in unbanning my ID. Your prompt help in unblocking my Free Fire account will be greatly appreciated. I need assistance in reclaiming my ID. I did not use any hacks, it was banned by mistake by someone else. Looking for support to resolve my current issue.
Reported by GetHuman7117689 on domingo, 13 de febrero de 2022 5:20
Dear Garena, I would like some diamonds in Free Fire for Valentine's Day. Please provide me with some. Thank you. Dear Garena Free Fire Team, my ID was suspended while I was playing the game, even though I haven't done anything wrong. Can you please assist me in resolving this issue? Hello Team Free Fire India, my Free Fire ID has been suspended. Kindly consider unsuspending my account. I am experiencing login problems with my account number. Can you help me with this issue? My ID was banned during a game, and I am positive I did not violate any rules. I kindly request for your prompt assistance in lifting the suspension. Hello Garena, my Free Fire account was suspended. I admit to using hack apps but promise not to repeat this action. Please consider unsuspending my account. My Free Fire ID has been blocked, and I request your help in restoring it. Hello Garena, my Free Fire account was suspended. I used hack apps during gameplay but regret my actions. Can you please unban my account? There seems to be a network error affecting my login. I would appreciate your help in resolving this issue. I need assistance in unbanning my Free Fire ID. Can you please help me with this matter? I am seeking support in restoring my account. My ID was banned due to a misunderstanding. I need help recovering my ID. It was banned, although I did not violate any rules. Please help me regain access to my account. I need my ID unbanned as soon as possible. I am requesting assistance in restoring my ID. I need help with recovering my account. Thank you for considering my request. Customer
Reported by GetHuman7117689 on domingo, 13 de febrero de 2022 5:21
My account has been suspended, and I don't understand why. Please assist me. UID ********** Game name... Sir, my free fire ID has been suspended. It's disappointing; I did not use hacks. Please check... My account was suspended, and I am unsure why, as I have never used hacks. Please unban my Free Fire account. I never used any hacks since I started playing FF, and now my account is suspended without reason. Hello, dear sir. My ID is suspended, and I have not engaged in any abnormal activity. Please review my account. Hello, sir/ma'am. I am very sorry. I would like to continue playing with my UID ********** SG King. My account is very important to me. I would like to retrieve my ID; I did not use any hacks, and I sincerely apologize for any misunderstanding. I need to recover my ID as I did not use any hacks. I apologize sincerely. I did not use any hacks; my ID has been suspended. Please recover it. Sir, please help me with my Free Fire ID suspension. My UID is **********. My in-game name... Hello, Garena team. My Free Fire ID got banned; I only used a hack application present in... ******** SYCO, dear Garena, I am facing technical issues with my game ID and seek... Hello, Team Free Fire, I believe I have not violated any rules, kindly review... I have shared my ID with my friends, and I suspect that's the issue.
Reported by GetHuman-vishuc on lunes, 14 de febrero de 2022 17:19
Dear Garena Free Fire, I am kindly requesting the unbanning of my account with the ID (protected). I admit to using a config file hack once just for fun. I assure you that if my account is unbanned, I will never resort to any form of cheating again. I have invested [redacted]৳ into this account, which is significant to me as I come from a humble background. Please reconsider and lift the ban on my Free Fire account. "I have a genuine love for Free Fire and am requesting a second chance. I give you my word that I will not engage in any unauthorized means to play the game. Kindly review and unsuspend my account. My UID is [redacted]94 and my in-game name is SHADOW~XIHAD."
Reported by GetHuman-zihadah on jueves, 17 de febrero de 2022 23:18
I tried using hacks for fun but ended up getting into trouble. My Garena Free Fire ID got banned while I was playing without any wrongdoing. It was suspended because I unknowingly played with a hacker. Please help, Garena, I request for support and some diamonds as I am in need. Today's my birthday, and I cannot top up, so kindly send me diamonds. My ID is [redacted], and after topping up, the diamonds did not reflect in my account. I'm an old player and a fan, please lift the suspension on my Free Fire account. Thank you.
Reported by GetHuman7133149 on viernes, 18 de febrero de 2022 3:56
Dear Free Fire team, My in-game name is TG-FozyAjay' and I recently returned to playing Free Fire after a three-year break. However, I encountered an issue with my account a few days ago. I have made several top-ups in the game, and my account is quite old. I have attached a screenshot for your reference. I have not used any hacks, but for some reason, I am unable to access my account properly. I only used a lag configuration file to improve my phone's performance. The problem I am facing is that my account's timer has stopped, and I cannot play Free Fire. I understand your rules and regulations, but I believe the issue I am experiencing is not due to any violation. I kindly request your assistance in resolving this matter promptly. User ID: [redacted]04 Name: TG-FozyAjay' Thank you, Team Garena
Reported by GetHuman7136364 on sábado, 19 de febrero de 2022 3:52
Hi Team Garena Free Fire India, I'm reaching out because my account was banned while I was playing the game without any wrongdoing on my part. My account got suspended because I unknowingly played with a hacker. I am requesting your assistance, please consider unbanning my ID. I am in need of Diamonds as I am facing financial difficulties. Today is also my birthday, so it would be a great gesture if you could send me some Diamonds as a gift. I am unable to top up, hence why I am pleading for your help. Please help me recover my ID as I have not engaged in any illegal activities. Thank you for your support.
Reported by GetHuman-mdmotala on sábado, 19 de febrero de 2022 12:42
Team Garena Free Fire from Bangladesh, My ID was banned while I was playing the game, and I haven't done anything wrong. My account got suspended because I played with a hacker. I kindly request for your help, Garena, please consider giving me some Diamonds as I am in need. Today is my birthday, and I am unable to top up, so please assist me by sending me Diamonds. I topped up, but the Diamonds did not appear in my account. Could you please look into this issue? My ID is suspended, and I believe it's a mistake. I urge you to review and restore my account. I am having trouble logging into the Booyah app. Can you help me with this? My Free Fire account is suspended, and I am an old player who genuinely enjoys the game. I request you to unban my ID. My account has been suspended, and I request you to lift the ban as I have not violated any rules. During a top-up event, I couldn't claim the rewards due to an issue with my phone being turned off. Can this be resolved? Kindly address these concerns; I seek your assistance to resolve these issues.
Reported by GetHuman-mdmotala on sábado, 19 de febrero de 2022 12:43
Hello, I am a player from Free Fire India. My account was unexpectedly suspended while I was playing the game. I am confident that I did not violate any rules and have maintained a fair gameplay. I believe my account suspension was a mistake without any valid reason. I kindly request the Free Fire Team to review my account status and reconsider the suspension. Please take a look at my gameplay statistics, such as my KD ratio and headshot rate, to see that I am just a regular player. Player Name: Abinish ID: [redacted]
Reported by GetHuman-abinishf on domingo, 20 de febrero de 2022 15:08
Please assist with restoring my Free Fire account with the UID ********** as it was hacked. My ID name is Mr. Aditya. I have not been using hacks but have been utilizing a config file, resulting in my account being suspended. I apologize for any inconveniences caused by using auto-heat. I am unsure about the reason for the ban on my account, ID number [redacted]. I have only used files, not third-party apps. Despite my earlier attempts, the issue with my ID remains unresolved, and I request a prompt fix. My suspended account belongs to Mr. Aditya. I have been playing Free Fire for a year, and it is disappointing that my account was suspended without clear reasons. Thank you for addressing this matter promptly.
Reported by GetHuman7141503 on lunes, 21 de febrero de 2022 7:52
Dear Team Free Fire, I am kindly requesting the unbanning of my account. My user ID is [redacted], and my in-game name is ITZ ATTITUDE. I believe I have not violated any rules and am unsure why my account was suspended. Please reinstate my account at your earliest convenience. Thank you.
Reported by GetHuman-boysksat on miércoles, 23 de febrero de 2022 6:37
Hello Free Fire Team, My account has been suspended without any reason. I have been trying to inform you for 2 months, but have not received any response from your end. If you don't unban my account, I will commit suicide and make a video showing that my account was suspended for no valid reason. I have spent up to 10,[redacted] on top-ups and my money has been wasted for no reason. My family has also scolded me at home over this issue. If I don't get a reply, I will end my life. My UID: [redacted] Game Name: ROOT Thank you
Reported by GetHuman6951976 on viernes, 25 de febrero de 2022 14:08
Hello Free Fire India team, I mistakenly used a config file and I acknowledge my error. I apologize for my actions. I kindly request another opportunity. I am truly remorseful and promise not to make the same mistake again. I have invested [redacted] in my account, and its suspension has disrupted my life. Please consider reinstating my account at your earliest convenience. Thank you, UID: [redacted]53 In-game name: Crimnl*JAAT
Reported by GetHuman7164159 on lunes, 28 de febrero de 2022 4:50
My friend, my Free Fire account got suspended, and I am unsure why. Whenever the game doesn't open, I tend to use a VPN, which might be the cause. Please assist me in resolving this issue. My Free Fire ID is **********. Garena team, my Free Fire ID was suspended, and I want to clarify that I did not use any hacks. I acknowledge it may have been due to using third-party applications. Kindly review and reinstate my account. Thank you.
Reported by GetHuman7168908 on martes, 1 de marzo de 2022 12:23
To the Garena Free Fire team, I am facing an issue while attempting to log in to my Free Fire ID and access the game. An error message stating there are abnormal activities on my account and that it has been suspended keeps appearing. I have invested a significant amount in purchasing diamonds for my Free Fire ID during various in-game events. This is my only and most beloved ID. I kindly request for the suspension on my Free Fire ID to be lifted. Here are my Free Fire ID details: In-game name: 7H Zakir UID: [redacted] Level: 67 Likes: 7,[redacted]+
Reported by GetHuman7172199 on miércoles, 2 de marzo de 2022 5:49
Dear Gerana Free Fire team in India, Dear Sir, I am a regular player who mistakenly used a hack (Config file headshot) in a game, leading to the suspension of my account. I am sincerely asking for your understanding and requesting a chance to rectify my error. I assure you there will be no more slip-ups from my side. Kindly reinstate my Free Fire account. UID: [redacted] In-game name: 〠 BLACK ツ Level: 71 Name: Ajay B. Country/Server: India Age: 22 Email: [redacted] I humbly appeal to the Free Fire Team to lift the ban on my account. Please consider unbanning my account. 🙏🙏🙏
Reported by GetHuman-ajaybaur on miércoles, 9 de marzo de 2022 9:25
Hello, my account was unexpectedly suspended while I was playing Free Fire in India. I believe it was a mistake as I have not violated any rules. I kindly ask the Free Fire team to review my account, as I am just a regular player with a fair KD headshot rate. My player name is ░▒▓ɃᴀƊ.ܓ2␠▓▒ and my Free Fire ID is [redacted]28. Thank you for your assistance in this matter.
Reported by GetHuman7197671 on miércoles, 9 de marzo de 2022 13:16

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