Customer Service Profiles Customer Service Issues

Dear Garena Free Fire Moderator, I am writing to request assistance in recovering my suspended account. It has been suspended for three months now, and I am eager to resolve this issue. I am truly sorry for any mistakes I may have made and assure you that I am committed to playing the game fairly moving forward. My account ID is [redacted] and I am willing to accept any conditions to have it reinstated. I sincerely hope you can consider my plea and give me a chance to continue enjoying the game I love. Thank you for your attention to this matter. Sincerely, Chapter Close

Dear Garena Free Fire Moderator, I am writing in hopes of recovering my suspended account. It has been suspended for three months now, and I deeply cherish playing the game. I acknowledge my mistake and am sincerely sorry for any wrongdoing. I assure you that if any infractions occur in the future, you may suspend my account indefinitely. My in-game level is [redacted], and I plead for your understanding and a second chance. I have not utilized any significant hacks and humbly ask for your forgiveness. Please consider reinstating my account. I value the game and my progress within it. I appreciate your attention to this matter. Sincerely, Chapter Close

I'm having trouble logging in to submit a ban appeal as the page keeps showing an error message. I got banned because a hacker accessed my account and used hacks on it. I was constantly getting logged out while playing until I took a break for a week. When I came back, my account was banned on the North America server. My UID is *********. I need help sending a report to Garena so I can appeal the ban.

Dear Garena, I made an unfortunate error by unknowingly using a third-party hack on my account. It was a mistake as I wasn't aware of the hack's presence on my device. I didn't receive any prior notice before my account was suspended. Upon discovering the third-party hack in my device files, I promptly deleted it. I sincerely apologize for this oversight and kindly request the reinstatement of my Free Fire ID. Rest assured, I have learned from this experience and will not repeat such mistakes in the future. ID: [redacted] Name: L. & R.!

Subject: Free Fire Account Suspension Issue Hello, I have been an avid player of Free Fire for five years. On July 4th, I discovered that my account, with the Player ID [redacted]27 and username DAKSH OP, was suspended due to suspicious activity. I believe someone else accessed and used my account inappropriately. I kindly request for my account to be unsuspended so I can continue enjoying the game. I have put in a lot of effort to reach my current level and sincerely hope for your assistance in resolving this matter. Thank you.

To the Garena Free Fire moderator, I am seeking assistance in recovering my suspended account. My account has been inactive for three months now, and I am eager to continue playing the game that I love. While I admit to making mistakes and apologize for any wrongdoing, I believe the punishment may have been too severe. I am willing to accept responsibility for any errors on my account going forward and understand the consequences if any issues arise in the future. I hope that you will consider reinstating my account given my genuine love for the game and my commitment to following the rules. Your decision means a lot to me, and I sincerely hope for a positive outcome. Thank you for your understanding and assistance. Player ID: [redacted]

Hello Garena Free Fire, I'm Ǥα₥ɨngᬊⓇⒶⒽⒶⓉ. I recently encountered an issue with my account being suspended after playing for a few days using guest mode. I assure you that I am a genuine player and have not engaged in any hacking activities. I kindly request a review of my account status and would appreciate your assistance in reinstating it. My guild name is RH Bangla. Thank you for your attention to this matter. UID: [redacted] Game Name: Ǥα₥ɨngᬊⓇⒶⒽⒶⓉ

Hello, I am a dedicated tournament player of Garena Free Fire. Recently, my account was suspended while I was actively participating in the game. I am confident that I abided by all the rules and have not engaged in any misconduct. It seems like my account was suspended in error, and I kindly request the Free Fire Team to review and reinstate my account. Sincerely, Ex__LEGEND Player ID: [redacted]

Hi Garena Free Fire, I am from India, and I have been playing Free Fire for over five years. My in-game level is 85 with [redacted]+ likes. I have noticed that my account was suspended on the evening of April 3rd. I want to clarify that I have not used any hacks or third-party apps at any time. I have invested money in purchasing various items on my account, and I also upload Free Fire gameplay videos on my YouTube channel. Due to network issues in my village, I sometimes experience high ping, but this is not due to any hacking. I am not aware of any actions that could have led to the suspension. I have researched on YouTube how to unsuspend a Free Fire account but have not used any third-party apps for this purpose. I kindly request that my account be reinstated as I am confident that I have not violated any rules. My game ID is [[redacted]33].

Hello, I am seeking assistance regarding the suspension of my Garena Free Fire account. I kindly request to have my account unbanned as I have not engaged in any hacking or glitch activities. To clarify, I have also topped up [redacted] rupees into my account. The suspension seems to have occurred due to a technical issue, causing inconvenience. I appreciate your attention to this matter. Here are my account details: User ID: [redacted] Name: Seso7I8q If my account remains suspended, I will be unable to enjoy Garena Free Fire. I urge you to reconsider and lift the ban on my account. Thank you for your understanding.

Dear Free Fire Support, I am currently experiencing difficulty logging into my Free Fire account to play games. When attempting to log in, I am encountering the following error message: "There are abnormal activities with your account. It has been suspended." I have been an avid Free Fire player for the past 3 years and have made numerous diamond top-ups on my favorite and only ID. I kindly request the unsuspension of my Free Fire ID. Details of my Free Fire ID are as follows: - In-game Name: ᴴᴿ☆ROFIQUL★ - UID: [redacted] - ID Level: 70 - Likes: [redacted] Thank you for your prompt attention to this matter.

Dear Free Fire Support Team, I am experiencing an issue logging into my Free Fire account to play games. An error message states that there are abnormal activities with my account, leading to its suspension. I have been an active player for the past 3 years and have made significant diamond top-ups on this account, which is my favorite. Please assist me in unsuspending my Free Fire ID with the following details: - In-game Name: ᴴᴿ☆ROFIQUL★ - UID: [redacted] - ID Level: 70 - Likes: [redacted] Thank you.

Hello everyone, I would like to address an issue with my Free Fire account. Unfortunately, my account got closed due to my mistake. It seems that my friend, who had access to my account, used a hack named Sohail Mod Injector which resulted in my account being suspended. I have been playing Free Fire since [redacted] and have invested approximately [redacted] rupees in the game over the past three years. I acknowledge my mistake but I am requesting for a chance to rectify it. I understand that everyone makes mistakes and deserves a second chance. My Free Fire ID is TG SORRY FF with the game ID [redacted]. I sincerely hope that my account can be reinstated as I am deeply sorry for the error. Thank you for your understanding, Free Fire team.

Hello there, I am unable to access my game account as it has been suspended due to an issue with a refund for a top-up I did not request. I have not initiated any refunds, and I suspect that a friend who helped me with purchases might be involved. I would appreciate your prompt assistance in resolving this matter and lifting the account restriction. Thank you for your understanding.

I have an issue with my location in Assam. The Winzo app does not allow me to apply from Assam. I kindly request assistance with this location problem in Assam specifically. Despite my efforts to deposit, the app continues to display a location issue. My Winzo registered mobile number is [redacted]. Please address this location issue promptly, so I can deposit, play, and potentially profit on the Winzo app. Currently, my mobile number reflects an Assam location, which causes a hindrance in linking my Aadhaar and PAN card to the app. Thus, the Winzo app raises a location problem due to my Assam-based mobile number. Your help in resolving this location issue is much appreciated. Thank you. Sincerely, a Winzo investment player.

Subject: Account Block Appeal Request Dear Free Fire Max Team, I have been an avid player for seven years, consistently enjoying the game. Unfortunately, my account was blocked without any specific reason. Previously, I had used a hacked version of Free Fire with my old account, which resulted in a ban. Subsequently, I stopped using any hacks and returned to playing with my genuine account. However, upon logging back in, I found that my account was blocked. I assure you that I have not used any unauthorized tools on my account since then. I attempted to reach out to customer support for assistance, but unfortunately, I was also blocked there. Despite sending multiple emails to your support team, I have not received any response. I sincerely apologize for my past actions and ensure you that I will not resort to any unfair means while playing. I kindly request you to reconsider and unblock my account. Thank you for your understanding.

Hello, welcome to the official Garena Free Fire India ID Unban service. If your Free Fire ID has been banned, don't worry, we can assist with that. The charge for fixing your ID is ₹[redacted] per ID. This fee is necessary due to any abnormal behavior or use of unauthorized files. Payment of this penalty is required for the unbanning process.

Hello Garena, I am ROHIT, a loyal Free Fire player for the past 3 years. Recently, my account got suspended after encountering a hacker in a CS rank match. I made a mistake in trying to download a config file to address the issue, which I know is against the rules. I uninstalled it and reverted to the original version, but now my account is suspended. I am deeply sorry for my actions. Free Fire means a lot to me, and I promise not to repeat this mistake. My user ID is [redacted], and I kindly request one last chance to prove my sincerity. Please understand my love for the game and grant me the opportunity to continue playing. I sincerely apologize for any inconvenience caused. Trust me, I am committed to playing fairly. I beg for your understanding and a final chance to redeem myself. Thank you.

I am unable to open my Winzo Gold account again. I would like to ask you why I am unable to log in again to my Winzo app. Someone has uninstalled Winzo Gold from my mobile. However, after re-downloading it, I couldn't log in. I want to play games again after opening my account. Please help me open it again. Thank you.

Hello Garena Free Fire, I am kindly requesting to unban my account that was flagged due to using a hack once just for fun. I understand the mistake and assure never to use such tools again. This account is important to me, as I come from a humble background. Please consider unbanning my account with the ID **********. I am a passionate player of Free Fire and promise not to violate any rules in the future. My in-game name is Pradum-YT, and I am at level ***. You can contact me through *****@***.com. I appreciate your help and hope to hear back soon. Thank you for understanding.