Customer Service Profiles Customer Service Issues

Archive 22

The following are issues that customers reported to GetHuman about Customer Service Profiles customer service, archive #22. It includes a selection of 16 issue(s) reported November 4, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I've been playing Free Fire for years. In April, my account was suspended due to unusual activity. My account is secure. Please unsuspend my account. Hello, I've been playing Free Fire for the past few years, but suddenly noticed my account was suspended because someone used it for suspicious activity. Please unban my account. I have put in a lot of effort to reach this level. Player name - username. Player ID - **************. Garena Customer Support, please assist me in getting my account reactivated. Give me a chance. [redacted]
Reported by GetHuman8669402 on суббота, 4 ноября 2023 г., 18:32
Hello Garena, I'm John from Kenya. I was banned from Free Fire before for using a third-party app, which I now regret. The app I used wasn't for hacking, but rather to improve my ping while gaming. I have been a loyal player and have even recommended Free Fire to my friends over PUBG. Please consider my sincere request to unban my account. My Free Fire UID is [redacted]. Thank you for your understanding.
Reported by GetHuman-sanitize on вторник, 7 ноября 2023 г., 10:37
I noticed that whenever I go to the training ground, no players show up. Also, when I try to join a group, I get a message saying, "This team contains suspicious player(s) under investigation. Unable to join this team at this time." However, I want to clarify that I only used a voice-changing application for entertainment purposes, and I have not engaged in any hacking activities or played with any hackers. I kindly request that you stop displaying this message and unlock my team mode and all game modes.
Reported by GetHuman-ammsameu on среда, 8 ноября 2023 г., 13:31
Dear Team Garena Free Fire, I am writing to bring to your attention that my account was suspended while I was actively playing the game. I firmly believe that I have abided by all the rules and regulations set forth by your team and that there must have been some error resulting in the suspension of my account. I kindly request the Free Fire Team to review my account and lift the ban as there seems to be no valid reason for this action. I assure you that I have not engaged in any misconduct. Player Name: 千乇ム尺ツOSMANツ Player UID: [redacted]
Reported by GetHuman-osmanepa on четверг, 16 ноября 2023 г., 8:52
Hello Team Garena Free Fire, I am writing to inform you that my account was suspended while I was playing the game. I believe that I have followed all the rules and haven't engaged in any wrongful behavior. I kindly request your team to review my account as I am certain that it was suspended mistakenly without a valid reason. I assure you that I have not violated any rules. I have invested a significant amount of money into this account. Player Name: 千乇ム尺ツOSMANツ Player UID: [redacted]
Reported by GetHuman-osmanepa on четверг, 16 ноября 2023 г., 8:54
Dear Garena Team, I am a Free Fire player in my twenties and have enjoyed playing the game for the past two and a half years. Unfortunately, my Free Fire ID, linked to my Facebook account, has been suspended due to unauthorized activity. A hacker gained access to my Facebook account and used a headshot hack within the game, resulting in the suspension of my account. I believe my account was wrongfully banned due to the actions of the hacker and not my own. I kindly request your assistance in restoring my Free Fire ID, as I am eager to continue playing under the name "Prince ff." Thank you for your prompt attention to this matter. Sincerely, Prince ff
Reported by GetHuman-pdasgiri on пятница, 17 ноября 2023 г., 15:16
Dear Garena Free Fire Team, I am writing to inform you respectfully that my id was suspended while I was playing the game. I believe I have complied with all the rules of conduct and have not done anything wrong. I am sure my account was suspended in error without a valid reason. I kindly request the Free Fire Team to reconsider and unban my account. Player Name: 千乇ム尺ツOSMANツ Player UID: [redacted]
Reported by GetHuman8701910 on суббота, 18 ноября 2023 г., 11:04
Please suspend my Garena account, as I am unsure why my address got suspended. I apologize if I made any mistakes, it was unintentional and it won't happen again. Kindly suspend my ATM as well to avoid any issues. It's taking too long for my issue to be resolved, my ID has been suspended for 15 days now. Please, I am eagerly waiting for a resolution. Thank you. Email: [redacted] Phone: [redacted].
Reported by GetHuman8702753 on воскресенье, 19 ноября 2023 г., 5:02
Dear Garena Free Fire support team, Regrettably, my account got suspended due to inadvertently using the FF tool. I have invested a significant amount of money in my account and I assure you that I will abstain from using any third-party applications in the future. Kindly lift the suspension on my account and allow me to continue playing. My UID is [redacted], and my in-game name is ࿈ㅤᴋᴀᴋᴀꜱʜɪㅤꪶ. I am at level 54 and I am from India. Thank you for your assistance, Garena Free Fire team. I would greatly appreciate it if you could help me regain access to my account.
Reported by GetHuman-motheent on понедельник, 20 ноября 2023 г., 18:46
Dear Garena Free Fire Support Team, I am writing to request the reinstatement of my suspended account due to mistakenly using the FF tool. I assure you that I have spent a significant amount of money on my account and pledge to refrain from using any third-party apps in the future. Kindly unban my account with the following details: UID: [redacted] In-game Name: ࿈ㅤᴋᴀᴋᴀꜱʜɪㅤꪶ Level: 54 Country: INDIA I appreciate your assistance in recovering my account. Thank you, [redacted]
Reported by GetHuman-motheent on понедельник, 20 ноября 2023 г., 18:54
Hello Team Garena, I am reaching out regarding my Free Fire account that was banned a month ago. Despite adhering to all terms and conditions, my account was suspended due to unintentionally using FF tools. I did not authorize anyone to access my account and am saddened by the ban. Please reconsider and reinstate my account. Free Fire ID: [[redacted]] UID: [[redacted]] In-Game Name: MIR UMAR Country: INDIA Kindly review my account and lift the ban promptly. Thank you.
Reported by GetHuman-ckalande on четверг, 23 ноября 2023 г., 13:40
My ID Gerena was hacked. Someone has taken over my Free Fire ID with the number [redacted], under the name sk.bhai [redacted]. My guild's name is superteam, led by Suraj. I am from Chhattisgarh and I need my ID back. You can check my Facebook ID under the name Satish Kumar. I study at Lormi College, Rajiv Gandhi Art and Commerce and Science College. Someone changed my mobile number and ID password associated with my Facebook account, making it difficult for me to open it. Please help me, Gerena. My Free Fire ID is at level 63.
Reported by GetHuman8706258 on суббота, 25 ноября 2023 г., 8:01
Dear Sir, I recently had my Free Fire account suspended, despite following all the rules and not engaging in any prohibited activities. I am a genuine player and would like for my account to be reinstated promptly. Going forward, I will ensure to take better care of my account and be more cautious. Thank you. Free Fire Account Name: Fʟʙᴅ Nᴏʏᴏɴ Free Fire Game UID: [redacted]07 Diamonds: 02 Suspended Date: Sun, 26, [redacted] Free Fire ID Level: 77 (FULL GOLDEN)
Reported by GetHuman8708396 on вторник, 5 декабря 2023 г., 9:43
Dear Garena Free Fire Support Team, I mistakenly used a FF tool on my account which led to its suspension. I have invested a lot of money into this account and I assure you that I will not use any third-party apps or hacks in the future. I kindly request to have my account unsuspended. UID: [redacted]80 Country: Nepal Thank you, Garena Free Fire Support Team, for your understanding. Please help me recover my account. UID: [redacted]
Reported by GetHuman8709954 on среда, 13 декабря 2023 г., 2:39
Hello, I am experiencing difficulty logging into my FF account as it was linked to my FB account which has been permanently banned. Consequently, I am unable to access my FF account with UID [redacted]. I would like to link this FF account to my new Gmail account [redacted] Kindly assist me in binding my FF ID (UID [redacted]) to my Gmail ([redacted]). Thank you for your consideration.
Reported by GetHuman-kadirmda on воскресенье, 18 февраля 2024 г., 15:54
Dear Garena Team, As a Free Fire player, I am puzzled about the ban on my ID. I have been playing Free Fire for four years without any issues. I have another ID that has not been suspended, making me unsure why my primary ID is affected. I am certain I haven't violated any rules. I kindly ask you to review my ID and restore it if an error was made. I am willing to provide you with all necessary details. I sincerely request your assistance, Garena Team. Please reconsider the suspension of my Free Fire ID: [redacted]93. I plead for the opportunity to rectify any mistakes that may have occurred. Thank you, Garena Team. ❤️
Reported by GetHuman-kevatvis on среда, 28 февраля 2024 г., 12:31

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