Customer Service Profiles Customer Service Issues

Dear Garena Free Fire, Please forgive my past mistake of using a hack just for fun. I deeply regret it and assure you that I will never repeat the same. I have spent approximately 60,[redacted] INR on my old account, and it means a lot to me. Being from a humble background, I sincerely request you to unban my Free Fire account (ID: [redacted]). I promise to play fair and not use any third-party applications or files in the future. Kindly consider my request to unsuspend my account. Your understanding in this matter would be greatly appreciated. Thank you.

Dear Community Members, I am Yash Vipul Shrivardhankar, age 13, and a dedicated player of Freefire for several years. My Facebook username is Yash Aaradhya, registered under [redacted], and linked to mobile number +[redacted]36. Sadly, an unfortunate incident occured on 29/05/[redacted], my Freefire account was hacked, and all personal information was altered, with the exception of the username (Yash Aaradhya). Consequently, I have been unable to access my account. I kindly request assistance in recovering my Freefire account. Your prompt attention to this matter would be greatly appreciated. Best Regards, Yash V. S. +[redacted]36

Hello Garena Team, I am submitting an appeal to have my Free Fire account unbanned. Recently, my account was banned for the use of glitch files. I kindly ask you to review the account manually and lift the ban as soon as possible. I have invested a significant amount of money in this account, purchasing many diamonds and spending 80,[redacted] rupees. I assure you that I will not use any glitches again. Free Fire ID: [redacted] Free Fire Username: Ꮶᴜᴛᴛʏᴍᴀㅤᴳˢ Thank you, Gowtham

Dear support team, I recently used a config file hack in Free Fire just for fun. I acknowledge the mistake and assure you that I will never use any hacks in the future. My account holds sentimental value to me, as well as being part of a financially struggling family. I appeal to you to kindly unban my Free Fire account. I sincerely hope for your understanding and I promise not to use any unauthorized applications or files. Thank you for your consideration. UID: [redacted] In-game name: Noob Chandan Level: 69

Dear Garena Free Fire Team Support, I am writing to request the unsuspension of my account. Unfortunately, I mistakenly used a FF tool on my account. I want to assure you that I will never use any third-party apps or hacks in the future. I have invested a significant amount of money into my account and have a high level and Likes in the game. My UID is [redacted], in-game name IndSaddam, and I am from India. I kindly ask for your assistance in recovering my account. Thank you for your support, [redacted]

Dear Garena Free Fire support team, I wish to address that my account got suspended due to inadvertent use of FF tool. I kindly request the unsuspension of my account. I have invested significant funds into my account, and I assure you that I will refrain from using any third-party applications or hacks moving forward. Please consider lifting the ban on my account. Here are my account details: UID: [redacted] In-game Name: IndSaddam Level: 76 Likes: [redacted]+ Country: India I appreciate your attention to this matter, and I kindly ask for the restoration of my account access. Thank you, Garena Free Fire support team.

Dear Garena Free Fire support team, I am writing to request the unsuspension of my account, which was mistakenly suspended due to my inadvertent use of a third-party FF tool. I assure you that I have never used any unauthorized apps or hacks and have spent a significant amount of money on my account. It is important to me that my account is reinstated so that I can continue enjoying the game. Here are my account details: UID: [redacted] In-game Name: IndSaddam Level: 76 Likes: 20,[redacted]+ Country: India I kindly ask for your assistance in recovering my account as soon as possible. Thank you for your understanding and support. Sincerely, [redacted]

In my own words, the issue with Free Fire, *please suspend my account. My friends are waiting for me to join and play with them. Please unban my Free Fire account, I am waiting for you to suspend it. I don't have any friends but I have many friends in Free Fire. When I play Free Fire, I feel like I am playing with my friends. So, please keep my account active, ************ I hope you will cancel my free fire account. I am nothing without Free Fire. I hope you understand my situation without Free Fire. Please deactivate my account. My UID: ********* Game Name: *********** Level: *** Facebook: Aril Samad * YouTube: **** ******* I am waiting, thank you. ..******** GetHuman-arilsama has not yet indicated how customer service should proceed to create this profile right.

Dear Garena Free Fire moderator, I am reaching out regarding the suspension of my account. I respectfully request for your assistance in troubleshooting and recovering my account, which has been suspended for three months now. I deeply cherish this game and acknowledge my mistake. I assure you that I will not engage in any form of cheating moving forward. I am willing to accept any consequences if any further issues arise. My account holds a valid level of 47. I hope that you will consider my plea and grant me another chance to play. I am committed to following the rules and will ensure a fair gameplay experience. Your understanding and support in this matter are greatly appreciated. Thank you, RasmusB0409R - Player ID: [redacted]

Dear Garena Team, I am a Free Fire player who has been playing for over two years. Unfortunately, my account (ID: [redacted], Game Name: MIYA.BHAI╰‿╯) has been suspended due to a hacker gaining access through my hacked Facebook account and using cheats in-game. I kindly request Garena Team to review my case and consider unsuspending my account. Thank you, Garena Team. Regards.

Dear Garena, I have been playing Free Fire for four years now. Unfortunately, my account was hacked without any reason. When I logged in after school, I found out that my Facebook account had been tampered with. The hacker altered my phone number and password, making it impossible for me to regain control. I had invested a lot in my account, purchasing many diamonds to enhance my gaming experience. I go by the name Bad_Bunny in the game, and my UID is [redacted]82. I kindly request your assistance in reviewing my situation and helping me recover my account. My real name is Kishor Gautam, and you can reach me at [redacted] or through my email at [redacted] I have some proof of ownership that I can provide if needed, including my first Booyah screenshot. Your help in resolving this matter would be greatly appreciated.

Dear Garena, I have been playing Free Fire for the past four years. Unfortunately, my account was hacked without any reason. When I returned from school one day, I discovered that my Facebook account, phone number, and passwords had been changed by the hacker. Despite my attempts, I could not recover my account. I had invested in purchasing many diamonds to improve my account, only to have it hacked. I am reaching out for assistance to recover my account. Real Name: Kishor Gautam In-game Name: Bad_Bunny UID: [redacted]82 Phone Number: [redacted] Email: [redacted] I can provide proof of ownership, including the first screenshot of my Booyah moment. Please review my case and help me regain access to my account. Thank you.

Dear Garenafree Fire, Could you kindly consider unbanning my Free Fire account? I admit to using a config file hack just once for fun. I promise not to use any hacks in the future. Coming from a poor family, this account means a lot to me. I truly love Free Fire and I am sincerely asking for a second chance. Thank you.

I added 30 rupees to the Winzo Free Fire game, but when I tried to join a custom room, the room required a level 20 ID while I was only at level 5. My Winzo ID is linked to my mobile number [redacted] and the name on the ID is Bhavesh Solanki. Please refund the 30 rupees I spent on the game. Thank you.

Subject: Appeal to Lift Ban on Free Fire ID [[redacted]] Dear Garena Free Fire Thai Support Team, I am reaching out to request the removal of the ban placed on my Free Fire ID [[redacted]]. I am aware of the 2-year ban on my account and would like to appeal on the grounds of my deep passion for Free Fire and the connections I have established within the community. Losing access to my account has been difficult, and I miss the joy and camaraderie the game brings. I assure you of my commitment to fair play and adherence to all Garena Free Fire rules. I am willing to cooperate fully to address any concerns and maintain a respectful gaming environment. I humbly ask for a review of my case and the opportunity to continue engaging positively with the Free Fire community. I am eager to receive an update on my appeal and am willing to provide any necessary information. Your time and consideration are greatly appreciated. Thank you for your understanding. Best regards, [Rupam Ghosh]

Subject: Appeal for the Unban of my Free Fire Account Dear Free Fire Support Team, I am reaching out regarding my recently banned Free Fire account under the username [〆-ɪᴛᴀᴄʜɪ]. I believe there may have been an error or misunderstanding that led to the ban and I am kindly requesting a review of my account to potentially lift the ban. I am aware of Free Fire's strict policies and I assure you that I have not violated any terms of service related to cheating, hacking, or exploiting game mechanics. I have always played with integrity and respect for others. I request a thorough review of my account's activity and the circumstances surrounding the ban. I am confident an investigation will show my innocence. I value fair play in gaming and am committed to upholding it. I hope for a positive resolution to resume playing and contributing to the Free Fire community. Thank you for your time and consideration. I look forward to your response. Sincerely, [〆-ɪᴛᴀᴄʜɪ]

Sir, I have played 2 matches today and I have not received the money for them. In one match, I got 4 kills but did not receive the payment, and in another match, I got 8 kills but only received payment for 1 kill. I have been troubled since morning, even after contacting customer service and sending them screenshots of the matches, no solution has been found. Sir, please help me. The match was on 29/6/[redacted] at 12:30 pm for which I didn't get the money for 4 kills and at 7:30 pm where I only received payment for 1 kill. Please assist me, otherwise, please block my account as it would be better than this service.

Dear Garena Team, I am a Free Fire player and have been enjoying the game for two and a half years. Unfortunately, my Free Fire ID, which was linked to my Facebook account, has been suspended due to unauthorized access by a hacker who used cheat hacks in the game. I kindly request the Garena Team to review my case and consider unsuspending my Free Fire ID. Free Fire ID: [redacted] Game Name: ▄︻デSK══━一DAD Thank you, Garena Team. ❤️

A user named Ravi Sharma pretending to be a Free Fire moderator scammed me out of [redacted] rupees on Instagram. He promised to unban my Free Fire ID after I paid him the amount via Google Pay. Now, he's demanding an additional [redacted] rupees, claiming my ID is blacklisted by Free Fire. He even appeared on Free Fire's Instagram story, which made me trust him. I need urgent action to get my money back from him, or I'll have to escalate this issue with Free Fire and take legal action. His Instagram username is FREE FIRE MODERATOR OF INDIA.

My ID was suspended while playing the Free Fire game. I am certain I have abided by all the rules, and my account was mistakenly suspended. Please review my account and lift the ban on my ID, Palaye name God, ASHIKE Palaye. My ID is [redacted]. I kindly request Free Fire India to reconsider this matter. Thank you.