Canvasondemand.com Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Canvasondemand.com customer service, archive #1. It includes a selection of 1 issue(s) reported November 28, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I made a purchase of a canvas print called "Bicycle" on Amazon in early November. Upon receiving it, I realized I incorrectly estimated its size. I initiated a return request through Amazon and was directed to contact you for further assistance. Despite reaching out both through Amazon and directly to your email, I have not received any updates since November 20. I urgently need to exchange the 24x36 print for a smaller 24x16 one before my event on December 5. Please provide guidance on how to proceed with resolving this matter promptly. Thank you for your attention to this issue. -MJ.
Reported by GetHuman-critesm on Wednesday, November 28, 2018 11:12 PM

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