California Disability Insurance (SDI) Customer Service Issues

I have an open SDI claim and was receiving payments without any issues until 02/22/[redacted]. However, the payments suddenly stopped without explanation. Despite everything appearing normal on the SDI website, no payments have been issued after 02/22/[redacted]. I attempted to reach out for assistance through the "contact us" link, which provided a phone number. Unfortunately, my attempts to speak with someone over the phone have been unsuccessful, leading me through automated messages repeatedly. I selected the claim review option, choosing "other" from the drop-down menu to leave a message for EDD, but I have not received any response despite multiple attempts. As a stage 4 cancer patient living alone in Mountain View, California, I am struggling to afford medical bills, medication, transportation, and daily expenses. Any help would be greatly appreciated. Thank you and God bless, Tim Carver [redacted].

I've been on medical leave for six weeks and filed a disability claim that hasn't been processed. When I checked my claim status, it indicated they hadn't received certification from my doctor. My physician had actually submitted the documents three weeks earlier, but the portal wasn't updated. This caused confusion and made me think my doctor hadn't sent anything. It's frustrating to deal with this delay, especially when facing financial strain. I'm fortunate to have savings to rely on. The problem stemmed from reporting sick leave during the initial week off, which wasn't eligible for benefits. The lack of clarity on how this affected my claim led to inaction on their part, despite my repeated requests for updates.

It has been 45 days since my last California State Disability payment. My doctor submitted the necessary information to continue my disability claim. My status indicates that I am required to complete a Continued Disability Form to proceed with receiving further payments. Unfortunately, this form is not accessible in the online form library. It's frustrating that despite numerous attempts to contact them through the online claim status update, I have not received any response. The situation is similar when calling, as I keep getting a message about long wait times due to high call volumes with offices remaining closed. I am simply seeking to have the form sent to me promptly to ensure the continuation of my payments.

I need an update on my disability claim to see if additional funds have been processed. It appears my doctor and employer may not have responded yet. Can you provide a direct phone number for speaking with a representative instead of the automated system? I've checked the website notes, but they don't address my specific concern. Having a number to call would be more efficient and less frustrating. Please ensure my case includes a contact number. My email is [redacted].

Last fall in [redacted], someone attempted to file an SDI claim using my SSN. Consequently, a flag was placed on my profile, making it impossible to apply online for SDI benefits in June [redacted]. I had to submit a paper form via mail. I have not received any updates on my claim, aside from a letter stating that I requested account updates on 8/7/[redacted]. Due to the fraud attempt, I have been locked out of my account since last October. I urgently need to talk to an EDD representative who can call me, access my account, remove the fraud hold, update me on my legitimate SDI application status, and inform me about the timeline for my retro SDI payments. I have tried calling the SDI [redacted] number multiple times in the last two months but keep getting disconnected. It is incredibly frustrating. I have reached out to my local representative for assistance. EDD needs to resolve this issue promptly as I am owed money.

This is my second attempt using your website. I applied for SDI on 6/22/[redacted] and have not received any acknowledgment or payment yet. I have tried calling the SDI [redacted] number many times without success. I contacted my local representative last week but have not heard back. In July, I visited my local EDD office where I waited for almost three hours and was only given a paper form. They did not assist me further. The lack of support is frustrating. I expect to receive my payments promptly as a taxpayer who has contributed to SDI for years. The system needs more resources to handle claims efficiently and answer calls promptly.

After getting injured at work and taking leave, I was terminated upon returning for exceeding the allowed leave duration. From May 9 to August 26, I requested paid family leave, providing documents from my employer and myself. I have yet to receive any response from EDD regarding my application. Recently, my certifications for weeks ending were rejected or disqualified, and I am uncertain why. Due to being dyslexic, I require support to navigate through this situation effectively.

I recently received Form DE 6363D Rev. 2 (10-21) in the mail, but I'm uncertain how to fill it out. The form seems more geared towards employees of traditional businesses, while I am the sole owner and employee of my one-person S-Corp, Bumgardner Biological Consulting. My company doesn't have a standard payroll system, as I receive a monthly salary along with additional payments when receivables surpass the monthly amount. I'm struggling to understand how to accurately present this information on the form. Despite trying to contact SDI's customer service for three weeks, I haven't been able to get through to anyone. I urgently need to speak directly to an SDI representative via phone for guidance on completing the form correctly.

I submitted all necessary documents and completed the form from my doctor. It has been three months, and there has been no response. The automated system does not show my claim as pending, even though I have the receipt number confirming its submission. I would appreciate SDI contacting me to resolve this matter promptly by either processing my claim or issuing the payment. Despite calling multiple times at 8:01, I have been unable to speak to a representative because the lines are already at full capacity, leading to my calls being disconnected.

I have been attempting to reach California Disability Services for the past two weeks. Their phone lines are continuously occupied, making it impossible to connect with a representative. Often, the calls end abruptly without further assistance or, as it happened today, they promise a callback that never materializes. It would be beneficial if they could refrain from disconnecting the calls and instead let customers wait in the queue; many of us would be willing to remain on hold until assisted. Alternatively, following through on the promised return calls would be greatly appreciated. A brief explanation of my issue, which is not easily addressed on their website, would promptly resolve the matter.

I completed my SDI Online application on May 11, [redacted]. Due to my doctor being located outside the US, the physician certification form had to be filled out and sent by mail. I completed this on May 23, [redacted]. I have tried reaching out to an SDI representative multiple times during business hours but have been unsuccessful. I would appreciate receiving any further communication via email to reduce waiting time compared to traditional mail. Despite mailing the physician certification two weeks ago, my claim status still reflects "waiting for physician certification."

I recently had my doctor submit the physician supplementary certificate for California SDI form 2525XX on 06/27/[redacted], indicating that I am not expected to return to work. Initially, I was supposed to go back on July 2, but the form was sent during the transition period when EDD split into two websites. Unfortunately, I received a letter stating that my doctor needs to resubmit the form. When I checked the new website, my claim still reflects the old data, showing the expected return to work date as July 2, [redacted]. It seems like SDI might not have received the form or the information has not been updated. I've been attempting to contact SDI without success, as the phone line quickly reaches maximum capacity. This situation is urgent, and I require assistance promptly.

I've been on EDD disability, and my last payment was authorized on July 1st. My doctor, who performed my surgeries, requested the EDD disability to extend my benefits long-term. However, the EDD disability lady mentioned sending me a form on July 2nd for me to fill out to continue my benefits, but I never received it. She assured me she extended my disability until August 7th, but I have not received any payments yet. Please assist. My name is Noe Enoch Abrego, DOB 11/14/[redacted], SSN [redacted].

I am Bharti Ram on my American Green Card and Bharti Lingam on my state citizenship, a legal United States citizen. My social security number is [redacted]-87-[redacted], and my driver's license number is F [redacted]. My mailing address is: Bharti Lingam P.O. Box [redacted] Redwood City, CA [redacted]. I am facing issues with someone applying for state medical benefits and using my earnings. They are claiming disability insurance using my identity in Canada, Australia, New Zealand, and Fiji Islands. There are concerns about disability benefits being transferred to someone else’s account, and I am experiencing cellphone hacking problems. Despite applying for assistance like an EBT card and cash aid, I am struggling, living in my car. I have a 9-year-old child, and my ex-husband Shiu Lingam is involved in disability benefit discussions. I am a part-time cashier at Smart & Final Redwood City and facing challenges receiving benefits. I am also dealing with cellphone hacking issues and unable to get approval for a free cellphone. Additionally, I am trying to secure trailer space. Despite attending interviews and seeking housing assistance, I am still facing hardships.

Hello, my name is Bridgett H. Martin. On March 24, [redacted], I was on my way to work when I fell down the stairs outside my apartment and broke my ankle due to a fallen branch. The security lights were not working, so I didn't see the branch. I underwent surgery on April 7, [redacted], and have been in outpatient rehab since then, still using mobility aids. Despite submitting my claim on time, my surgeon, Dr. Derner, had not completed the necessary forms promptly. I reached out to him, and he eventually completed the disability paperwork. I am currently unable to work and struggling financially. I have been trying to obtain Disability Insurance without success, and I urgently need assistance. Your help would be greatly appreciated. Thank you.

I have been receiving disability benefits for the last four months due to a broken ankle that requires surgery. I am currently in Las Vegas seeking an extension on my benefits as I am still in pain and unable to work with the boot on my foot. Unfortunately, I had to move from my previous residence because my benefits were cut off, and I couldn't afford rent.