The following are issues that customers reported to GetHuman about California Disability Insurance (SDI) customer service, archive #1. It includes a selection of 20 issue(s) reported November 19, 2015 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I've dialed the [redacted] number more than [redacted] times in the last month without ever speaking to a live agent. My electricity, cell phone, and Comcast services are all at risk of being disconnected. I can't drive to the Sacramento office. I've sent over 15 emails requesting confirmation of my approval and the availability of benefits. If you have any suggestions, I would greatly appreciate it. And just to let you know, I've pretty much memorized the online website, which has been no help at all.
Reported by GetHuman-raregem on jueves, 19 de noviembre de 2015 23:12
I have not received funds for three months. I am facing challenges resolving the issue as their overloaded phone system asks me to call back later despite my numerous attempts. Additionally, I cannot access their website due to a technical error on their side. When I try to log in, my email is not recognized, but if I attempt to register, it is accepted, yet I still cannot sign in. This lack of communication is putting me in a difficult financial situation.
Reported by GetHuman-gailshe on martes, 26 de abril de 2016 19:35
I have been attempting to contact someone by phone to address a simple question but have been unable to reach anyone, receiving a full voicemail each time due to high call volume. I am relocating from Las Vegas, Nevada to California for medical reasons following open heart surgery on November 6, [redacted]. My cardiologist has advised an additional 3 months of recovery. Despite my short-term disability ending and my denial of long-term disability, I am moving to California due to a lack of income. I am unsure if I qualify for State Disability Insurance (SDI) in California, as my corporate office is located there, although my local office is in Las Vegas, Nevada. I plan to move to California by May 31st. Please reach out to me at Pia with a hyphenated last name at email [redacted] or phone [redacted] if you can provide me with this information.
Reported by GetHuman-seenpia on lunes, 21 de mayo de 2018 17:46
I've been trying to contact someone by phone with a simple question but keep reaching a voicemail stating they have received too many calls. I am relocating from Las Vegas, Nevada to California for medical reasons following open-heart surgery on November *th, ****. My cardiologist has advised me to extend my recovery for another * months. Unfortunately, my short-term disability has ended, and my request for long-term disability was denied. As a result, I am moving due to lack of income. I need to know if I am eligible for State Disability Insurance (SDI) in California. My company headquarters are in California, but I work out of a Las Vegas office. I plan to move to California on May 31st due to financial circumstances. If possible, please contact me at [redacted] or email me at [redacted]. Thank you.
Reported by GetHuman-seenpia on lunes, 21 de mayo de 2018 17:53
I've been trying to reach someone by phone to ask a simple question. Every time I call, I reach a voicemail stating they have received a high volume of calls. I am relocating from Las Vegas, Nevada to California for medical reasons after having open heart surgery on 11/6/[redacted]. My cardiologist has extended my recovery period by three months. Since my short-term disability has ended and I was denied long-term disability, I have no income and must move. I'm wondering if I would qualify for State Disability Insurance (SDI) in California. Although my corporate office is in California, I primarily work out of the Las Vegas office. I plan to move to California by 5/31/[redacted] due to the financial situation. If someone could contact me, my name is Pia Bennie-Scott. You can reach me at ***-***-**** or via email at *****@***.com.
Reported by GetHuman-seenpia on lunes, 21 de mayo de 2018 17:55
I have been trying to contact someone by phone to ask a simple question, but the voicemail indicates that the maximum number of calls has been reached each time I try. I am relocating from Las Vegas, Nevada to California for medical reasons after having open-heart surgery on November *th, ****. My cardiologist has recommended an additional * months of recovery. Unfortunately, my short-term disability benefits have ended, and my application for long-term disability was denied. I will be left with no income and am wondering if I am eligible for SDI in California. While my corporate office is located in California, my local office is in Las Vegas. I plan to move to California on May **st. If anyone could assist me, my name is Pia Bennie-Scott. You can contact me at ***-***-**** or email me at *****@***.com. Thank you.
Reported by GetHuman-seenpia on lunes, 21 de mayo de 2018 17:58
I have been attempting to contact someone by phone to address a simple inquiry. However, each time I call, I am greeted with a voicemail stating that they have reached maximum capacity for calls. I am relocating from Las Vegas, NV to California due to medical reasons after undergoing open heart surgery on November *th, ****. My cardiologist has recommended an additional * months off work. As my short-term disability is ending and my long-term disability claim was denied, I must move due to lack of income. I am curious if I qualify for State Disability Insurance (SDI) in California. Although my corporate headquarters is in California, I typically work out of the Las Vegas office. With no income, I am scheduled to move to California on May **st. If someone could reach out to me, my name is Pia Bennie-Scott. You can reach me at ***-***-**** or via email at *****@***.com.
Reported by GetHuman-seenpia on lunes, 21 de mayo de 2018 18:32
I have been trying to contact someone via phone with a simple question, but have been unable to get through as the voicemail states they have reached the maximum number of calls. I am in the process of relocating from Las Vegas, Nevada to California for medical reasons following open heart surgery on November *th ****. My cardiologist has extended my recovery for another three months. Since my short-term disability has ended and I was denied long-term disability, I must move due to lack of income. I am wondering if I would qualify for State Disability Insurance (SDI) in California. My corporate office is in California, but my local office where I work is in Las Vegas. I will be moving to California on May **st due to financial constraints. If anyone can assist, please reach out to me at my contact details: Pia B., [redacted] and *****@***.com.
Reported by GetHuman-seenpia on lunes, 21 de mayo de 2018 18:35
I have been attempting to contact someone by phone to address a simple question. However, every time I call, I am directed to a voicemail indicating that the maximum number of calls has been reached. I am relocating from Las Vegas, Nevada to California for medical reasons following open heart surgery on November *th, ****. My cardiologist has extended my recovery period for another * months. Since my short-term disability is ending, and my long-term disability claim has been denied, I am forced to move due to lack of income. I am inquiring about my eligibility for State Disability Insurance (SDI) in California. While my company headquarters are in California, my local office is in Las Vegas. I will be moving to California on May **st. To discuss this matter, please reach out to me, Pia B., at *** *** **** or via email at *****@***.com.
Reported by GetHuman-seenpia on martes, 22 de mayo de 2018 0:21
After being let go due to a workplace injury, I discovered the need to apply for State Disability Insurance (SDI) and Worker's Compensation. Unfortunately, the process has been challenging with missing forms and delays. During a meeting at the local office, discussing backdating to the injury date to expedite the approval resulted in unexpected consequences with unemployment benefits. Despite being assured of a solution, there was miscommunication leading to financial strain and garnished income tax. Seeking guidance on rectifying the situation and finding assistance to handle these issues effectively.
Reported by GetHuman-jxiong on domingo, 15 de julio de 2018 22:12
I recently applied for disability online, but my doctor informed me they couldn't complete the necessary paperwork online. I am now applying via mail, and it's taking a long time for the clinic to provide the required paperwork. It has been a month, and I still need to send my paperwork to another clinic to be filled out before mailing it to the disability office. I am concerned about the time it's taking and the possibility of not getting approved. I need to contact someone at the disability office to update them on the situation. Can they process my application considering the delay in getting the paperwork filled out by my doctor and the need to involve another clinic? Thank you.
Reported by GetHuman-hlomeli on martes, 17 de julio de 2018 18:40
I received an email from EDD stating that I will not receive payment due to working. The email is a no-reply, and I attempted to call back but was unable to get through. I'd prefer to speak to someone over the phone, but I struggle with answering unknown numbers. It is inaccurate as I haven't been working since my injury. Despite my employer attempting to terminate me when my FMLA expired, I stood my ground due to my disability and lack of performance issues. There was a gap in my notes during appointment dates, but full coverage was provided later. I'm perplexed by the situation and would appreciate a callback. Leaving a message with a suitable time for a return call on my phone would help. It has been three weeks since my last payment, and I'm facing financial difficulties, having tapped into my PTO previously when payments were delayed.
Reported by GetHuman1051776 on miércoles, 29 de agosto de 2018 16:32
I have a permanent visual disability, certified by my doctor and acknowledged by the federal government through SS disability benefits. However, EDD's requirement for a random recertification poses challenges as I struggle to locate their notifications in my email. The lack of assistance to navigate this process is frustrating, especially when faced with unclear scheduling procedures. When attempting to contact EDD for support, I experienced difficulties reaching a representative, with one call ending in me being placed on hold without any communication. The lack of accessibility in their systems creates additional barriers for individuals with disabilities like myself, leading to feelings of discrimination from EDD which is unacceptable.
Reported by GetHuman-moremarc on miércoles, 3 de octubre de 2018 16:48
Are SDI payments weekly or bi-weekly?
I got my initial payment on October 18th, but then they suddenly stopped. I wasn't informed of any issues with my SDI. Is this just a one-time payment, or is there a waiting period between payments? I have bills to catch up on and I need answers quickly. If my payments have been halted, I should have been notified. However, I received no notice about this. It's challenging to reach a representative for SDI matters. The online system seems insufficient, especially for urgent situations. I need to understand the issue promptly.
Reported by GetHuman-ssgodso on lunes, 5 de noviembre de 2018 19:34
I haven't been well recently and have dealt with serious health issues such as a mass in my left lung and heart problems, leading to multiple hospitalizations in [redacted] and [redacted]. I submitted my SDI claim promptly after being discharged from the hospital, but my primary physician was uncooperative, so my cardiologist completed the necessary forms instead. I am very sick and unable to manage on my own. All required documents have been submitted for some time now. I'm concerned about the delay as I stopped working on July 28 and urgently need the funds to avoid losing my home. My attempts to contact you by phone have been unsuccessful, with no callbacks received despite multiple tries. Thank you, Patrick M. at [redacted] Ramsey Drive, North Highlands, CA [redacted].
Reported by GetHuman-ignsvc on miércoles, 21 de noviembre de 2018 18:03
I have only received one message stating that I did not qualify for family leave benefits. I applied for disability insurance and I am concerned about the status of my application. In addition to my medical submission, I am morbidly obese, 280lbs, and 5' 7". I have difficulty standing for more than 10 minutes without needing to sit. I suffer from neuropathy in my hands and feet resulting in loss of feeling. I also have high blood pressure, am an insulin-dependent diabetic type 1 for over 30 years, and have had several ambulance visits and a hospitalization due to poor control with ketoacidosis. Recently, my hands started shaking involuntarily, yet to be diagnosed. I have vision problems due to diabetes, making it challenging to drive at night. My hips, back, and knees hurt when I walk. I urgently need disability benefits.
Reported by GetHuman-wmanders on martes, 27 de noviembre de 2018 22:18
I am gathering information for my son who is with me and will be applying for SDI soon. His average gross annual income is about $65,[redacted].
Question 1: Can the court order SDI or the SDI recipient to continue paying court-ordered bills? Currently, he pays $1,[redacted] in child support for two children (ages 2 and 7) and has three court-ordered monthly bills: $[redacted] in spousal support, $75 in arrears spousal support, and $25 in sanctions.
Question 2: What will happen to his medical coverage? He currently has Kaiser medical insurance and is required to provide medical insurance for his wife and two children.
I suspect the court may adjust the amounts in Question 1 due to his lower SDI income. Question 2 is less clear to us, so any further explanation would be appreciated.
Thank you,
Sergio
Reported by GetHuman-stisnado on lunes, 10 de diciembre de 2018 21:39
I am Martha Uribe, and my SDI number is [redacted] [redacted] [redacted]. I am confused about why I need to keep logging on to SDI to answer questions. I filed my claim, and my doctor confirmed I won't return to work until February due to my brain tumor surgery, radiation, and upcoming chemo. I have only received two weeks of payment so far. I provided all required information along with my doctor's details initially and expected all payments at once. I have been unable to speak to a live representative despite trying daily. The automated system is frustrating, and today I was told the call limit was reached at 10:25 a.m. after going through the whole process. It's been seven weeks since I've been off work, and I should have received payment for six weeks based on the medical information provided by my doctor. The continuous questions are perplexing to me as I haven't resumed work since October 26th. The difficulty in reaching customer service is making it challenging for me to get the assistance I need.
Reported by GetHuman-tomarur on martes, 18 de diciembre de 2018 18:38
I submitted my state disability application a month ago, but my doctor wouldn't fill out the form, saying he doesn't do online disability forms. I visited the disability office in San Diego, handed in the completed paperwork over three weeks ago, and it still shows as pending online. I'm unable to reach anyone for an update. How can I get in touch with a live person and get an update on my application? Feel free to contact me at [redacted] Thank you.
Reported by GetHuman-swtmnm on miércoles, 19 de diciembre de 2018 22:23
As an intermittent employee at the Oakland Museum of California, I sustained an injury on the job. Despite notifying my employer on 10/31/18, I faced challenges with my workers' compensation claim. Despite providing the necessary documentation and attending appointments, Republic Indemnity denied my wage compensation benefits based on my work schedule. This denial complicated my situation as I had to decline job offers due to my injury. Moreover, confusion arose regarding disability benefits as I did not realize the distinction between Republic Indemnity and California Disability Insurance. Seeking assistance from the SDI has proven difficult as I have been unable to reach them by phone. As I navigate my return to work at OMCA while still experiencing symptoms and ongoing medical issues, I am seeking guidance on how to proceed with a potential SDI application.
Reported by GetHuman2474122 on miércoles, 13 de marzo de 2019 18:28