CNN Customer Service Issues

Good afternoon, I wanted to share some important details with you regarding Cliq Studios/Wayzata Home Products. This e-commerce cabinet company, with an annual worth of approximately $60 million, abruptly closed on March 13. Employees were informed via video chat that all company operations were to cease immediately, and they were required to leave the premises by 10 am. No contact with clients was permitted following this announcement. The decision was made by the company's board of directors on March 11, and attempts to reach the owner and board member Andy Juang have been unsuccessful. Unfortunately, employees will not be receiving final paychecks, benefits, due commissions, or access to Cobra benefits after March 31. Furthermore, customers who have paid for cabinets but not yet received them are facing uncertainty. There is limited information available online about this situation, making it challenging to get answers. I felt it was important to inform former clients and customers since phone calls are not being returned. Sincerely, A former employee of Cliq Studios

Do hospitals have a bed shortage? Consider setting up large party tents in parking lots with covered hall tenting. Use flat frame rails as bed frames along with box springs and mattresses. Have generators for power, heaters, and IV drips available. Train more nurses and utilize off-duty EMT-trained firefighters for additional support. Utilize independent ambulance services to fill hospital parking lots as additional units. Access 18 wheelers with temperature control for extra space. Provide materials for healthcare workers to make their own masks. Substitute hand cream with 70% alcohol for the same effect as Purell. Encourage public input through email and news outlets for innovative ideas. Collaboration from various sources can lead to effective solutions.

I have a question: Have any doctors you have been in contact with read the book "Safe Uses of Cortisol" by William McK. Jeffreys, MD, F.A.C.P.? Is there a doctor familiar with this book that includes a chapter (9) on viral infections such as the common cold, influenza, infectious mononucleosis, and shingles? Mr. McK. Jeffreys has conducted decades of studies on the use of physiological doses of cortisol in treating various illnesses, especially those related to autoimmune disorders and inflammation. I recommend that anyone who is aware of this book reads the entire thing (it's an easy read for doctors). Hydrocortisone/Cortef is the brand name. I have extensive experience using this for CFIDS and fibromyalgia. The main idea is that during severe illnesses, serious infections deplete the cortisol in the body, which needs to be replenished. It assists the body in combatting severe illnesses. Positive effects can usually be noticed within 1 to 2 days. However, if there is an underlying bacterial infection, antibiotics must also be used. This is an inexpensive and established treatment. A blood cortisol test can determine if this treatment is suitable.

There are nurses at a hospital on Long Island, New York who have been exposed to the virus but are asymptomatic and still working. The head of the department is mixing patients who were exposed with other nurses who were also exposed. The writer's son has a compromised immune system and is at risk. The writer is worried because his son almost died 18 years ago. The mother of the son sanitizes everything she touches before going to work. The writer wonders why these nurses cannot be tested if they were exposed. There are family members who work at other hospitals in New York and the writer is located in Florida, where the county has a high number of patients as well.

My daughter is employed at Cedarwoods home located at [redacted] South I-94 Service Drive, Belleville, Michigan [redacted]. I am concerned about my two young grandsons as the management is not allowing nursing staff to wear masks for protection, claiming it might scare the residents. They dismissed concerns about COVID-19, stating it won't worsen. The company is neglecting CDC protocols and state guidelines despite residents showing symptoms like coughing, sneezing, and high temperatures. There are reports of a patient's COVID-19 related death with no public acknowledgment. Urgent action needs to be taken to enforce Federal and State guidelines for the safety of residents and employees at this facility. Thank you. Respectfully, Dathan F. Gatson

Amid the coronavirus quarantine, news networks are accused of spreading anti-Trump propaganda by blaming him for the virus's spread. Fox News's Tucker Carlson recently highlighted officials in New York City downplaying the virus in early stages. Dr. Barbot, New York City Health Commissioner, assured low risk and encouraged normal activities. Senator Liu also dismissed the need to panic. Representative Kavanaugh emphasized the importance of avoiding misinformation. Mayor de Blasio was criticized for encouraging New Yorkers to go out despite the virus. The post calls for honest reporting like this on CNN, criticizes their bias against President Trump, and questions their journalistic integrity. It condemns them for misleading the public and notes the lack of responsibility in their reporting.

I'm Mike, a male living with HIV. I recently sought treatment in a San Diego hospital after being tested for covid-19 following a trip from Seattle. While in the hospital, an infectious disease doctor asked about my white cell count, and I mentioned it was uncertain if I was above or below [redacted]. His response left me feeling dismissed and unimportant. For those with a white cell count under [redacted] and HIV+, the risk of covid-19 is severe due to a compromised immune system. The doctor's lack of reassurance and suggestion that I didn't need to be in the hospital caused me immense stress and fear. It's crucial that medical professionals provide support and care, especially during this pandemic. I hope my experience prompts a review to prevent others, regardless of their HIV status, from facing similar treatment.

Dear CNN, I will no longer watch your channel due to your constant live coverage of Trump's lies. Giving him free airtime only empowers him further. Your interruption of regular broadcasts to show his speeches is disappointing. It's time to stop being manipulated by him. Your behavior is akin to that of FOX News. Sincerely, L.P.

On Thursday, April 2nd, I woke up with blurry vision and congestion from allergies. I also felt hot, but I attributed it to the allergies. Later in the evening, I developed a fever and a headache unlike any I had ever experienced. I couldn't sleep and felt miserable. The next morning, I took my high blood pressure medication along with another one, and within an hour, I started feeling better. That night, I took the same meds again and had a mild fever and headache but nothing as severe as the night before. By Saturday morning, I was almost feeling normal and took the medications again. By Sunday, I had no fever, headache, or any other issues. I informed the CDC via email about the medications I took and the dosages. I never got tested for Covid-19 as I didn't experience any breathing difficulties.

My niece moved in a year ago to assist with caring for my late husband, who passed away on May 18, [redacted]. She is 50 years old and receives Social Security disability benefits. I included her as a dependent on my taxes this year since she lives with me. I am unsure if she will qualify for a stimulus check due to me claiming her on my taxes. I rely on her financial contribution to help with living expenses as I am 67 years old and need assistance with rent. I recently heard a similar query on CNN or MSNBC about claiming a dependent on taxes and the impact on receiving a stimulus check. Another person mentioned she claimed her father, who is on social security disability, as a dependent and was told he would receive a check. Could someone please clarify this for me? Thank you for your help. Theresa H. [redacted] Hyde Street New Haven, Connecticut [redacted] [redacted]

I want to express my gratitude to CNN for their dedication in uncovering the truth about the Coronavirus. The abundance of misinformation, particularly from our President, makes it challenging to discern the facts. Living in a small rural community in North Eastern Oregon with a population of 11,[redacted], we have had only 2 confirmed cases out of [redacted] tests conducted. While it may suggest a safe return to work, the limited testing raises concerns about the accuracy of our situation. Testing is predominantly reserved for severe cases requiring hospitalization, leading to potential underreporting. Compared to higher numbers in the western part of our state, I worry about the fairness of reopening without expanded testing. It is crucial to address this issue for the safety of our community. Thank you. - Charlene Pelland, Ontario Oregon

Subject: Concerns Regarding PPE for Health Care Providers at Advent Health Wesley Chapel I have been in contact with Advent Health Wesley Chapel hospital regarding the lack of necessary Personal Protective Equipment (PPE) for their health care providers. Despite the current threat of the Coronavirus, it seems that the hospital is not allowing its staff to use the appropriate PPE that is being used in other hospitals in Florida. When I called the hospital, I was directed to Maria Pavmino to address my concerns, but unfortunately, I have yet to receive any follow-up communication. It is alarming that the health and safety of both the health care providers and their patients at Advent Health Wesley Chapel may be compromised due to a lack of proper protective gear. I strongly believe that the hospital should take responsibility for any resulting negative outcomes and costs associated with confirmed cases of the virus. I urge authorities to look into this matter promptly to safeguard the well-being of all individuals involved. Thank you for your attention to this important issue. Best regards, Genevie

A significant issue has come to light regarding the eligibility of independent contractors and self-employed individuals in the U.S. for PPP loans. Unfortunately, due to a loophole, a large percentage of us, including salespeople, restaurant workers, contractors, drivers, and real estate professionals, are unable to apply through any SBA Bank. The requirement to have had a business account set up prior to a specific date restricts access for many hardworking individuals who do not operate under a formal business structure. This limitation is preventing the "worker bees" in our economy from benefiting from the loan assistance offered. Frustrations are further compounded when trying to apply for unemployment benefits in states like Texas, where assistance lines are not available. It's disheartening that the $2 trillion bailout package seems inaccessible to those who need it most. The process seems skewed against independent contractors and self-employed persons who lack the necessary business accounts with banks.

I recently read an article on CNN about the IRS depositing stimulus checks and found a statement by Sam Fullsom that caused me distress. The article mentioned that those who filed tax returns for [redacted] or [redacted] and authorized direct deposit would receive their payments first. However, individuals like me who receive Social Security and haven't filed returns are unsure of when we will receive our money. This uncertainty is causing me significant stress as I urgently need the funds. Other news sources like Newsweek, NYPOST, Yahoo, Times Union, and Vanity Fair seem to have conflicting information, stating that Social Security recipients will receive stimulus checks without needing to file taxes again. Can someone please provide clarity on whether Social Security recipients need to file with the IRS to receive their stimulus deposits? It is crucial to communicate accurate information as people rely on these details during these challenging times.

It's concerning to witness the biased reporting from your team, especially the negativity towards Pres. Trump. The current focus on racial issues related to the virus is divisive. People in this country have equal opportunities, and it's unfair for hardworking individuals to carry the burden for those reliant on government support. The emphasis shouldn't be on race but on personal choices made. The presence of anti-Trump and anti-white reporters promotes further division. Many viewers, including myself, choose not to watch anymore. Recognition should be given to the President for his efforts, which exceed those of previous administrations, even Obama's. The situation the President faces is challenging, and the media should avoid exacerbating ethnic tensions. It's crucial to highlight positive aspects and support the President against all odds. Hopefully, there will be a shift towards a more constructive approach, although it seems unlikely given the current team's inclinations.

I am seeking your opinion on my previous work experience. I had requested a leave of absence to go to New York and support frontline nurses during the COVID-19 surge. Despite explaining my reasons, Spectrum Healthcare Resources denied my request and later informed me of my non-rehireable status due to not providing a 30-day notice when resigning. I find it difficult to understand their decision not to grant me leave during such a critical time. Their actions and lack of compassion towards helping healthcare workers during a global crisis are disappointing. I do not plan to reapply to the company, given their insensitivity. I wonder if there are laws protecting nurses in such crisis situations.

I am currently experiencing discrimination from the local Chinese government as a foreigner (American). These officials have been requesting bribes, and as we have declined, they are now taking retaliatory actions. On April 8, [redacted], they misused their power by bringing over [redacted] people and heavy equipment to forcibly enter our living area, demolish our main residence, steal our belongings, and destroy everything we owned. They even used pepper spray on innocent elderly individuals, children, and others. They physically harmed my family members, fabricated charges, and detained them for 10 days. I have evidence in the form of photos and videos depicting the violence. I am seeking justice and aim to expose the corruption of these government officials. How and where can I report these incidents? Thank you.

I wanted to share my concerns about the PPP system. My son, a Veteran who owns an HVAC/Refrigeration business called Austin Air and Ice, had applied for the PPP loan due to the COVID-19 shutdown. Despite having a thriving business with good credit and low debt, he never received a response after applying. He has been using his savings to cover expenses like salaries and rent, hoping for the loan to come through. The situation has forced his employees, who are also veterans, to take pay cuts to keep the business afloat while waiting on the PPP funds. It's disheartening to see big companies like Ruth Chris getting the assistance while small businesses like my son's struggle to stay afloat. It seems unfair that banks prioritize those with existing loans over responsible business owners with savings. The current system appears to favor debtors rather than those who have worked hard to build their businesses without accumulating debt. The lack of support for small businesses like my son's, especially from veterans, is disappointing, and it's frustrating to see hardworking individuals being neglected in this process.

The information provided by the IRS about the non-filer tool on their website regarding the stimulus payment and updating bank account details was insufficient. Unfortunately, I mistakenly used the non-filer tool, which unexpectedly filed a [redacted] tax return without my consent. Subsequently, when I filed my official return, it was rejected as a return had already been filed. Attempting to rectify this, I tried to delete the return on the non-filer tool, but it automatically accepted it within hours, considering it a [redacted] tax return. This situation has created significant complications. With the IRS currently closed, the only option given is to file an amended tax return via a 1040X form, a process that might take up to three months to resolve. It is frustrating that there is no immediate solution available from the IRS to fix this issue without the lengthy amendment process.

I am curious why there is no discussion about using 400ppm particulate colloidal silver with silver particles at .[redacted] microns on individuals with COVID-19. It is a powerful antimicrobial agent without side effects when used solely for microbe elimination. This solution, initially obtained by the government for germ warfare, helped me recover from COVID-19 within an hour. Regular use every 4 hours over four days, combined with a 14-day isolation period, prevented the illness from returning as I had experienced on my boat where a [redacted] ppm concentration was mandatory. Colloidal silver functions by depriving microbes of oxygen, terminating them. Despite its past medical use superseded by penicillin and sulfa, achieving small particles to avoid silver overdose was challenging. Personally, I successfully treated my bronchitis by inhaling colloidal silver through a nebulizer after using Albuterol, managing asthma attacks effectively. Introducing this treatment for COVID-19 patients seems reasonable given current particle size technology, considering its safety profile unless there are silver allergies present.