CNN Customer Service Issues

Archive 14

The following are issues that customers reported to GetHuman about CNN customer service, archive #14. It includes a selection of 20 issue(s) reported March 28, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I wanted to share my positive experience watching CNN tonight. The discussion on restoration for black people was captivating, especially when one participant firmly addressed another. This brief segment between 11:30 p.m. to 12:00 a.m. made a real impact on me. Thank you, CNN, for airing such an important conversation.
Reported by GetHuman8263831 on Tuesday, March 28, 2023 4:10 AM
It's troubling to see the lack of action taken against Trump. He seems to embody evil and supremacist beliefs. It's important to have voices that don't defend him, as Fox News tends to support him openly while criticizing him in private. It's crucial for CNN and MSNBC to share the truth. This shouldn't be viewed as a political witch hunt - Republicans need to understand the reality. He may act like a god but resembles the devil warned about in the Bible. Despite his claims of victimhood, the truth about his harmful actions should prevail. Our democracy shouldn't have to tolerate a figure like Trump, who spreads hatred and division. It's evident he harbors hateful intentions towards non-white individuals. Let's stay vigilant and hold such behavior accountable.
Reported by GetHuman8270516 on Friday, March 31, 2023 12:45 AM
Dear Sir and Madam, I was disappointed to learn that the program transmission on the Astra satellite has ended since the 1st of March. Over the years, I have relied on your news to provide a different perspective from outside Europe when compared to our local news. As a German, watching your program has greatly helped me develop my English skills. I am just one of approximately [redacted] million European residents, not all of whom speak English or watch your program, but I'm confident that I was not the only European viewer. I want to extend special greetings to Wolf Blitzer, Erin Burnett, and Anderson Cooper, who have been my favorite hosts for their discussions and global news coverage. Wishing you all a Happy Easter. Yours faithfully, M. Blueher
Reported by GetHuman-mblueher on Friday, March 31, 2023 1:01 PM
I'm seeking assistance as I am experiencing ongoing mistreatment by companies who have illegitimately taken funds left to me by my father. T-Mobile, TD Bank, Chase, Cheryl, Toyota, and various other entities are involved. I am unable to secure legal representation due to financial constraints. Additionally, I believe I have been given harmful substances typically used on psychiatric patients, severely impacting my well-being. Despite being a kind individual, my character seems to be overlooked. My residence is located at [redacted] Tangelo Blvd, West Palm Beach, Florida [redacted]. Not owning a mobile phone further complicates my situation. I appeal for aid in reclaiming my life, as I am a well-intentioned individual eager for my country's prosperity. - D. Santana
Reported by GetHuman-umcinfl on Monday, April 3, 2023 9:15 PM
I would like to point out that the Democrats had funds allocated for vacation expenses. It's important for people to realize that President Trump did not receive a salary from the government. Despite not having the same polished image as other politicians, he made significant changes that benefited Americans. There has been a notable increase in the number of immigrants entering the country, impacting opportunities for our children with regards to education and jobs. I want someone to recognize that he worked for the betterment of all Americans, not just for Republicans or Democrats. Thank you, Renee W. Email: [redacted]
Reported by GetHuman8281628 on Wednesday, April 5, 2023 4:38 AM
I am seeking assistance regarding my children who have been missing for over five years. My half-sister, Katie, who allegedly assaulted my daughters, is being protected by Hilary Clinton, instead of me. I suspect my children have fallen victim to human trafficking in Arizona. As a person with limited financial resources, law enforcement has been unresponsive to my pleas for help. My daughters were wrongfully taken from me, with authorities falsely claiming I have a bipolar disorder when I only have a minor learning disability. I am desperate for America to stand up for me and rectify this injustice. Even my mother may have played a role in their abuse, further complicating the situation. I am determined to see justice served and have these perpetrators held accountable. Please reach out to me at [redacted] for more details. Thank you. - Mary
Reported by GetHuman8285916 on Thursday, April 6, 2023 10:35 PM
I am currently in Dickens, TX. My mother and neighbor are from Waco, TX. During the Waco cult situation, I got scared and asked the sheriff if he had heard of the Waco cult. He, along with another sheriff, started chasing me down. They took me into their office, made me sign paperwork, and locked me in a mental hospital for a month. When I was 23, my story was on the news. The FBI had me in custody for alleged terroristic threats because I was planning to expose corruption within law enforcement. Seventeen years have passed, and I am still being tormented. They gave me cancer, but I survived. Please help me. My name is Jason Allen, and you can reach me at [redacted]
Reported by GetHuman8287606 on Friday, April 7, 2023 6:32 PM
In October of last year, at a football game held at West Laurence High School, a group of white boys walked out onto the 50-yard line during halftime wearing white shirts with the word "Nigger" spelled out. The principal expelled them for the remainder of the school year. Subsequently, their parents lodged a complaint with a board, which then escalated to the school board. Shockingly, the school board decided to allow the boys to return to school. The incident raises concerns about the boys' behavior, suggesting that if they had the audacity to do this, they may also be capable of worse actions, such as violence. Instances of school shootings often show warning signs that are overlooked. It is crucial to address and punish such behavior promptly before it escalates further.
Reported by GetHuman-obhunt on Tuesday, April 11, 2023 4:43 PM
I encountered someone on the dating site POF who said he was William Osborne from the military. Over time, I made a regretful decision of sending three intimate photos without my face visible. He now threatens to expose me, potentially even at my workplace, though I provided him with the wrong bank name where I work. This scammer is impersonating a man from the army, using pictures with his daughter. I fear being humiliated and hurt by this heartless individual. Can this be addressed on your platform? I seek assistance to deal with this distressing situation. Thank you, Ana Borregard.
Reported by GetHuman8296440 on Wednesday, April 12, 2023 10:46 AM
I have been watching CNN through Verizon cable for the past three years. Recently, I have been experiencing issues with the CNN app on my Roku TV upstairs. Whenever I try to open the app, it gets stuck on the loading screen without connecting to any programs. Even when I access the settings within the app, the loading icon continues to spin endlessly. I have tried rebooting all my devices and even uninstalled and reinstalled the CNN app, but the problem persists. I also updated my login information on the CNN website, but the link to verify my TV provider seems to be broken. I'm not sure what steps to take next in order to resolve this issue, as I have been relying on this setup to watch CNN content.
Reported by GetHuman-ptrcunn on Tuesday, April 25, 2023 7:43 PM
Subject: Urgent Help Needed Hello, I am reaching out for help regarding a serious matter that is putting national security and my life in danger. There is a highly advanced spy system in the USA that turns people into robots. This system uses waves to track individuals like dolphins and can capture all five senses of the body. Unfortunately, a police officer named Brandon from the Louisville Metro Police Department has been using this system against me for personal reasons, causing me mental and brain torture. It is crucial to have this system removed immediately for my safety and well-being. The officer's contact number is [redacted]. I fear for my life and urge for urgent action to be taken to stop this illegal harassment. Thank you for your attention to this matter. Sincerely, [Initials]
Reported by GetHuman-keyhanfa on Wednesday, April 26, 2023 2:56 PM
During July to October [redacted], witness the incredible wildebeest and zebra migrations accompanied by the predators like lions, cheetahs, leopards, and scavengers at Masai Mara in massive numbers. I am inviting CNN, particularly Richard Guest, to cover this extraordinary event. I am offering complimentary accommodation at Explore Nature Mara Lodge located in Masai Mara. To get in touch, please share my message with Richard Guest through my email at [redacted] or [redacted] Warm regards, Njaaga
Reported by GetHuman-explorem on Sunday, April 30, 2023 12:20 PM
Dear Community, I encountered an issue with Amazon staff related to Amazon Flex. On April 23, at the VOH1 pickup station during my scheduled block pickup at 5:15, I, a 62-year-old diabetic, needed to use the restroom. Despite the men's restroom being cleaned, I was denied access and told to wait. Eventually, I used the women's restroom after no one was inside. This situation escalated with the station managers, cleaning crew, and help desk staff displaying disrespect and using offensive language towards me. I was then terminated two days after this incident. I feel my civil rights were violated, and I aim to share my experience to shed light on how Amazon staff mistreat drivers. I seek to address this issue with higher management promptly. Thank you.
Reported by GetHuman8340326 on Wednesday, May 3, 2023 2:43 AM
To the Board of Directors of CNN, I am deeply concerned about CNN's recent approach towards coverage, particularly the way it appears to normalize Donald Trump. The lack of critical journalism and the failure to distinguish his actions are distressing. There is a call for accountability and greater integrity in the reporting. As an American who values democracy, the current narrative is disheartening. History reminds us of the sacrifices made to combat fascism, and it is crucial to uphold the principles that define our nation. The sentiments expressed are reflective of the disappointment felt by many. I urge CNN to reflect on its responsibilities and seek to provide unbiased and factual reporting to the public. Sincerely, Sid O. Morgan Jr.
Reported by GetHuman-jefmorg on Wednesday, May 3, 2023 4:44 PM
I have decided to stop watching CNN. They are giving airtime to an individual who repeatedly lies and has caused division and harm to our nation. This person lost the election and is unfit to lead. I hope CNN loses viewership and that people stop supporting the channel. The individual in question is only using this platform to settle personal scores and spread more falsehoods. I am disappointed and will no longer be a viewer of CNN.
Reported by GetHuman8356367 on Wednesday, May 10, 2023 5:12 PM
I request the immediate dismissal of David Zaslav. After witnessing CNN's support for Zaslav's stance on the Trump townhall, all members of our family, including extended relatives and friends, have decided to no longer support the network. Zaslav's insensitive and arrogant behavior is unacceptable, with his actions inadequately justifying an attempt to normalize such a detrimental figure. The focus on ratings and sound bites, along with the insistence on portraying two sides, comes across as disingenuous. If faced with a personal tragedy caused by Trump, would CNN executives still defend him and welcome him into their homes? This lack of moral compass is appalling. Due to this disappointing situation, CNN has forfeited our trust, respect, and the viewership of at least 30-40 individuals within my circle. Dismissing David Zaslav would be a step towards rebuilding our lost confidence in the network. I urge CNN to not only remove Zaslav but also anyone else who supported and defended this misguided decision.
Reported by GetHuman8357074 on Wednesday, May 10, 2023 10:29 PM
Can CNN be justified in giving Trump a platform to spread misinformation? Following the town hall, the analysts pointed out the falsehoods Trump shared. Shouldn't CNN anticipate that Trump will misuse their airtime? Why are the analysts acting shocked? Is it ethical for CNN to feature him, aware of how he manipulates the platform? I always believed CNN was a reputable news source.
Reported by GetHuman-tony_dre on Thursday, May 11, 2023 1:47 AM
People should be exposed to different viewpoints, even if they disagree with them. It is commendable that CNN is showing a townhall meeting with a leading Republican candidate; this is definitely newsworthy. It's important to remember that just because you don't agree with someone's opinions doesn't mean they should be silenced. Reporting should be unbiased and fair, allowing various perspectives to be heard. If Biden wanted to do a townhall, CNN should offer him the same opportunity. Viewers who are upset should remember to be mature; everyone has the right to express their opinions under the First Amendment, even if you don't agree with them. It's essential to consider whether one's dissent is driven by hate, rather than the other way around.
Reported by GetHuman-kidvegas on Thursday, May 11, 2023 4:40 AM
I am disappointed in the recent town hall meeting featuring an individual with a history of abusing women and supporting a coup after a legitimate election. If this were Fox, action would be taken. However, I find it unacceptable that Trump, known for his actions, was given a platform. Therefore, I have decided to boycott your station. - Jean Forcelli
Reported by GetHuman8357498 on Thursday, May 11, 2023 4:41 AM
I recently read an article on CNN about Donald Trump being given 90 minutes of air time to share his views, and I was truly dismayed by this decision. It is disheartening to see a station provide a platform for someone who has caused such divisiveness and spread misinformation. It feels like a desperate ploy for ratings rather than responsible journalism. While I understand the importance of showing different perspectives, there are limits when it comes to promoting individuals who do not align with the values of honesty and integrity. Comparing it to giving air time to someone like Hitler really puts it into perspective.
Reported by GetHuman8358596 on Thursday, May 11, 2023 4:25 PM

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