CNN Customer Service Issues

Archive 11

The following are issues that customers reported to GetHuman about CNN customer service, archive #11. It includes a selection of 20 issue(s) reported May 11, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
As a person with an autoimmune condition, I am concerned about the push for mandatory vaccinations without considering individual health needs. Despite the advice of my neurologist emphasizing avoiding additional chemicals in my body, it seems our freedoms are being disregarded. While safety measures are important during a virus outbreak, the restrictions imposed have led to severe consequences on mental health and livelihoods, which do not align with the original goal of preventing hospital overload. The focus should shift towards personal responsibility and education on effective prevention methods like hand hygiene rather than solely relying on masks which may not offer full protection. It's disheartening to see the sacrifice of freedom and disrespect towards those who fought for our liberties, including my own father. This situation raises serious concerns about government overreach and the infringement on our basic rights. It's time to reassess the approach for a balanced and respectful way forward. Signed, A concerned mother
Reported by GetHuman6054720 on Selasa, 11 Mei 2021 pukul 01.08
This forum is not a platform for news sharing. Discussion of current events should remain respectful and unbiased. If you were a reliable news source, there would be a commitment to reporting all perspectives neutrally. It's essential to correct any inaccuracies promptly and transparently. Reporting on the Maricopa County audit in Arizona and related concerns about transparency and deleted data should be included in the news coverage. It's important to address these issues with professionalism and accountability. It's crucial for news outlets to prioritize integrity and accuracy in their reporting to maintain credibility and trust.
Reported by GetHuman6069276 on Jumaat, 14 Mei 2021 pukul 17.18
I am the sole family member of my son, Dave E., who tragically lost his life to gun violence in Madison, Wisconsin, in [redacted]. My father, Caleb S., also fell victim to gun violence in Chicago in [redacted]. I am actively involved as a community activist in Chicago, supporting initiatives like SOS (Saving Our Sons) and SOD (Saving Our Daughters) across different parts of the city. I wish to have the opportunity to speak on CNN and reach out to the entire United States, emphasizing the importance of unity and cooperation between church and state. By joining forces through prayer and wise decision-making, we can bring peace and harmony, especially by encouraging our youth to put down weapons and end violence worldwide. I urge everyone to read Isaiah 11 and Romans 15 in the Bible, seeking guidance from God to heal our nation and cultivate faith and love among all people. My mission is not for personal gain but to bring salvation through repentance and help God restore our land. Let's work together to reduce crime, establish peace, and experience joy in serving the Lord. I welcome your thoughts and involvement in this transformative journey for a brighter future. Peace be with you all. Servant, Jesse B. A. Jr.
Reported by GetHuman-jessebfa on Khamis, 27 Mei 2021 pukul 14.39
I am Pastor JB from the International Fellowship Church Idaho. I am an American citizen originally from D.R. Congo. I have been coordinating relief efforts for those affected by the recent Nyiragongo volcano eruption, reaching out to the diaspora in the U.S., Australia, Europe, and Canada. I kindly ask CNN to broadcast this message globally, urging everyone to support our brothers and sisters in need in Goma. I am available for interviews, and I am joined by other leaders and community members in this cause. You can reach me at [redacted]. Thank you for your assistance, and I look forward to your response.
Reported by GetHuman6124283 on Jumaat, 28 Mei 2021 pukul 21.40
While watching Alex Witt and other news anchors today, I couldn't help but notice Trump at the NC rally spreading his lies in a haughty manner. I question why CNN continues to showcase Trump in any setting when he is now the ex-president. He does not deserve the spotlight, especially for his deceptive rallies and views. It's time for the media to move on from giving Trump attention. CNN played a role in the four difficult years under his administration by glorifying his speeches and following his journey to the White House. The media needs to focus on truth and not continue to confuse American Republican voters. Please, CNN, stop featuring Trump in your stories. We've seen enough of his falsehoods. Thank you for considering our concerns. - RW Viers from MN
Reported by GetHuman-vier on Ahad, 6 Jun 2021 pukul 22.05
My mother was discharged from Riverside Medical Center on 5/11/[redacted] and transferred to Newport News Rehabilitation and Nursing Facility for 20 days of physical and occupational therapy. Unfortunately, the conditions at the facility were substandard. Patients were not properly cared for, left wet or soiled for prolonged periods, given incorrect medications, and neglected in terms of hygiene and basic care. Despite our daily visits and complaints, my mother suffered from lack of proper care, including being unbathed and left in pain. Attempts to transfer her to another facility were fruitless due to her condition being labeled high-risk and needing extensive assistance. Meetings with the facility's management, including the Director of Operations (V. Pope), Director of Nursing (P. Stevens), and Director of Rehab (Joann), did not result in any improvements. Things worsened as my mother developed a painful rash and a severe ulcer due to neglect and improper care. She eventually fell from her bed and suffered further injuries, leading to a hospital visit where she was diagnosed with septic shock. My pleas for better treatment were disregarded, illustrating the facility's lack of concern for its patients' well-being. The neglect and mistreatment at this facility must be addressed and investigated promptly.
Reported by GetHuman6175345 on Khamis, 10 Jun 2021 pukul 01.23
Hello, I'm Jasmine Pinn. I am seeking assistance in following up on a case involving my niece, Jazmine Williams, born on August 17, [redacted], who went missing about two months ago in the Bronx. The family is actively involved with the detectives in investigating her disappearance. Jazmine was only reported missing by her boyfriend five weeks after she went missing. We are organizing a mass search for Jazmine this Saturday in the Bronx. Details: - Who: Jazmine Williams, 31 years old, African American female, missing since March 31, [redacted]. - What: Last seen on March 29th/31st, [redacted] at her residence at [redacted] Forest Ave. - When: Saturday, June 12, [redacted], from 11am to 4pm for a mass search. - Where: [redacted] Forest Ave, Bronx, NY. - Please look for the family wearing white T-shirts with Jazmine's picture. There are significant details in this case, and the family is determined to find Jazmine. We are hopeful that the detectives will identify a suspect soon. The family suspects foul play in Jazmine's disappearance and requests the New York news to help raise awareness. We urge anyone with information to come forward and assist in finding Jazmine. Thank you, Jasmine Pinn
Reported by GetHuman6195839 on Isnin, 14 Jun 2021 pukul 16.51
We employed the services of "Green Leaf Moving and Storage" to transport our items from California to Ohio with the job reference number G[redacted]. Subsequently, our belongings were outsourced to "Best Moving Van Lines" located at [redacted] Parker St, Building A, Santa Clara, CA [redacted], reachable at [redacted]. They committed to delivering our items between 8-10 days if we paid in cash, to which we agreed. However, the specified delivery timeline has lapsed, and the current whereabouts of our possessions remain unknown. Despite multiple attempts to reach them, they have not been able to provide any updates on the status of our delivery. Following a negative review, a representative of Best Moving Van Lines contacted us, delivering insults and threats, including physical harm and the possibility of confiscating our belongings if the review was not removed. On 6/8/[redacted], we received a text message indicating our items were in transit, yet as of 6/14/[redacted], we are still without concrete information on the delivery. Despite offering to collect our belongings ourselves, they have declined to disclose their location or facilitate their return. Assistance in retrieving our items is greatly appreciated.
Reported by GetHuman6233857 on Selasa, 22 Jun 2021 pukul 11.26
I need help. The Lynn school department suggested I switch my children to Connections Academy for remote learning, but the curriculum is much tougher than what they're used to. Now, my kids, who were honor roll students, are failing. Connections Academy doesn't offer summer school, so they're struggling without any support. The school department and Connections Academy won't assist me or even return my calls. I feel it's unfair given the challenges we're all facing. My kids are at risk of being held back, and I'm at a loss about what to do. I didn't expect homeschooling to be this demanding, especially since I didn't finish high school. It's heartbreaking to see my kids struggle with advanced subjects like geometry in second grade. They're falling behind because the system wasn't ready for this situation. I'm devastated that my once successful children are now failing, and no one seems willing to help them catch up or provide additional support. I'm desperate for a solution before it's too late for their academic progress.
Reported by GetHuman-akmckay on Rabu, 30 Jun 2021 pukul 06.06
I previously detailed my situation, but it seems to have been deleted. I am urgently seeking assistance. My children's academic performance has drastically declined in the Lynn School Department, and it appears they are not receiving the necessary support. I strongly believe they should not be penalized due to the challenges posed by the current system. Their educational and social well-being are at stake, and I am desperate for guidance. My kids used to excel academically and actively participate in sports, but now they are struggling and isolated. The situation is distressing, and I am aware that many others may be facing similar issues. I urgently need to discuss this matter with someone who can provide support.
Reported by GetHuman-akmckay on Rabu, 30 Jun 2021 pukul 06.08
The remaining portion of the Surfside condo has been demolished following a search for missing cats. Despite reports of a thorough search, it appears there are discrepancies regarding the actual search process. Many residents, including myself, are concerned about the conflicting information provided by officials. The decision to demolish the building without ensuring the safety of the cats has raised doubts about the accuracy of the information being shared. Additionally, the handling of valuable belongings and the overall safety measures seem questionable. The situation is perplexing and unsettling, especially considering the potential risks involved. There are various inconsistencies and uncertainties surrounding the demolition process and the search efforts.
Reported by GetHuman6293947 on Isnin, 5 Julai 2021 pukul 06.25
This is my initial attempt at reaching out to CNN. I would like to share the following thoughts: 1. The choice to bring Jeffery Toobin back on air is unacceptable and entirely inappropriate. While everyone can make mistakes, his severe error in judgement is so offensive that he should not return, without question. The decision made by management is so flawed, it is beyond comprehension. 2. The tragic collapse of the south Florida building is a devastating event. However, the extensive, almost constant coverage, particularly by Wolf Blitzer, has reached a point where watching CNN has become difficult. There are other tragic incidents with loss of life worldwide that would benefit from public attention. Blitzer's exaggerated language appears biased, possibly due to personal ties he has in the south Florida area. I question the need for this excessive coverage, which, though tragic, overshadows major world events that surely have the same or even greater societal impact. CNN's credibility has been significantly diminished by these recent management choices.
Reported by GetHuman6301821 on Rabu, 7 Julai 2021 pukul 00.17
My Fourth Amendment rights have been violated. I am a 63-year-old Black man residing in Idaho, specifically in Boise, Ada County. Ada County Sheriffs came to my house without a warrant and confiscated all of my belongings, even after I presented proof of ownership in court. They falsified my name on fake documents involving banks I have no affiliation with. I have documented evidence supporting my claims against judges, city and county officials, as well as banks like Chase and US Bank. Although US Bank is attempting to distance themselves, I have undeniable proof of their involvement. My case involves the Consumer Financial Protection Bureau and banking regulators. I have tried seeking help from the FBI for over two years, but they have not assisted. Additionally, the federal attorney rejected my complaint filing. I have submitted a civil rights violation complaint ([redacted] Ldw). The individuals responsible for this institutional racism should be held accountable. I urge your help in shedding light on this issue, as I possess all the necessary evidence. I eagerly await your response to address and end this injustice.
Reported by GetHuman-jtcateri on Khamis, 8 Julai 2021 pukul 20.21
I recently canceled my cable subscription. Now, I am realizing that to watch CNN live, I have to keep paying for a bunch of unwanted channels from the same provider. I was hoping to sign up for my own account to stream CNN. It seems strange that a news network like CNN requires a cable subscription instead of offering a direct online option for viewers. I'm curious about the rationale behind this decision.
Reported by GetHuman6313546 on Jumaat, 9 Julai 2021 pukul 15.29
Watching the coverage by Jake Tapper and Jim Sciutto, I thought I was tuned into Fox News. They appear delighted in their critiques of President Biden while showing concern for Afghani women and girls, but disregard the treatment of female Hispanic refugees at our southern border. The focus seems to be attacking President Biden rather than discussing the handling of the Afghanistan evacuation or the events of the past two decades. There is no mention of how the right-wing will approach the Afghan situation, or that a negative view towards Muslims exists in America. Criticisms on Biden's defense strategy overlook the capabilities of our satellites in monitoring Afghanistan. The programming seems to lack balance with predominantly right-wing guests criticizing President Biden, contrasting Fox News' "fair and balanced" claim. CNN could benefit from adopting a similar approach.
Reported by GetHuman-pattontr on Sabtu, 28 Ogos 2021 pukul 15.37
Hello, my name is Zarafshan and I have two sisters, one brother, my mom, and my husband. I am reaching out to you as an international journalist to bring attention to the crisis in Afghanistan. The current situation in my country, now controlled by the Taliban, has put me and my family at risk due to my previous work with Azizi Bank. The Taliban are targeting individuals associated with banks, and being a young woman, I am afraid for my safety. A friend of mine was approached by the Taliban looking for me specifically, which has left us living in fear and unable to leave our home. I am seeking your support and assistance in helping my family evacuate Afghanistan for our safety. Thank you for your understanding. Best regards.
Reported by GetHuman-sarwariz on Selasa, 31 Ogos 2021 pukul 13.59
The daily death toll from COVID worldwide matches that of cancer. It is crucial for the media to address this issue more prominently instead of focusing solely on COVID. As someone with a Master's Degree in Public/Healthcare/Research, and a background in journalism, I urge journalists to expand their coverage. Despite battling breast/lymph cancer, I struggled to receive attention during the pandemic, even though healthcare providers are now vaccinated. The negligence of doctors and healthcare professionals, who seem reluctant to offer in-person appointments, is disheartening. The healthcare system in Wisconsin is in need of improvement. - Chris Thies
Reported by GetHuman6578798 on Khamis, 9 September 2021 pukul 17.47
I am a British resident living in Singapore. On March 31, [redacted], I responded to the $1 property offer in Sambuca, Sicily after reading an article by CNN Reporter, Silvia Marchetti. The registration process required a [redacted] Euro security deposit. Despite not receiving a refund by May [redacted], my attempts to contact the Sambuca Mayor and CNN went unanswered. Following an article by Silvia Marchetti on July 16, [redacted], I felt compelled to seek help in recovering my deposit. As a retired senior, losing [redacted] Euros is a significant amount for me. I kindly request CNN's assistance in contacting the Sambuca Mayor's office to resolve this matter. I believe CNN can help shed light on this issue, and I am willing to provide any necessary documents for verification. Thank you for your attention to this matter. Sincerely, Alistair Wilson.
Reported by GetHuman6585434 on Sabtu, 11 September 2021 pukul 04.23
I am a British citizen currently living in Singapore. I participated in the $1 property offer in Sambuca, Sicily on March 31, [redacted], inspired by an article from CNN journalist Silvia Marchetti. To register, I paid a [redacted] Euro security deposit. Despite my attempts, I have not received a refund or any response after reaching out to the Sambuca Mayor's office, calling them, sending a letter to Silvia Marchetti at CNN, and emailing the CNN legal department. Discovering a new article by Silvia Marchetti in July [redacted] about the same program reignited my hope. As a retiree, losing [redacted] Euros is a significant blow. I kindly request CNN's intervention to help recover my deposit, believing they would not want to be associated with a potential fraudulent scheme. I am willing to provide any necessary documents for review. Thank you for your attention. Sincerely, A.W.
Reported by GetHuman6585434 on Sabtu, 11 September 2021 pukul 07.05
Please forward this to someone in the news desk as I have no other way to reach out for research on this topic. I urge you to investigate the scientific reasoning behind the continued need for wearing masks even after being fully vaccinated. With the recent announcement on September 17th that only Pfizer vaccine recipients over 65 or those with severe health conditions will receive boosters due to waning immunity, it raises questions about whether the rest of us have enough protection to go maskless. If our immune systems are not in need of a booster shot, shouldn't our viral loads be low enough to prevent illness and transmission? The conflicting information on this issue is perplexing. Are we expected to wear masks indefinitely despite having supposedly strong immune responses? The uncertainty is frustrating, and it's crucial to determine who truly needs to keep wearing masks. If boosters are unnecessary, then the rationale for continuous mask-wearing warrants serious scrutiny.
Reported by GetHuman6612700 on Jumaat, 17 September 2021 pukul 23.14

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